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Mercure Cardiff Holland House Hotel and Spa

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#12 of 76 Hotels in Cardiff
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Mercure Cardiff Holland House Hotel and Spa
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2,343 Reviews from our TripAdvisor Community

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Showing 2,283: English reviews
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Reviewed yesterday NEWvia mobile

The Mercure in Cardiff is a well appointed modern hotel in the centre of Cardiff. The rooms are large, comfortable and with terrific views. The staff are friendly and helpful. It even has parking underneath.

Thank Madofthewest
Cardiff, United Kingdom
Reviewed 1 week ago

I visited this hotel and spa with my granddaughter, just a one night stay as we like short spa breaks. The hotel is situated within easy reach of the city centre, which we know really well as we live quite near but for those who live further afield, nice to be near easy access to the castle, museum, parks, train...

Thank Gail C
About Hotel's Favourite Review
Wael E, General Manager at Mercure Cardiff Holland House Hotel and Spa, responded to this review

Thank you for your review and feedback. I am pleased that you and your granddaughter had a pleasant stay with us and that you enjoyed the services and facilities of the Hotel. I hope that we may have an opportunity to welcome you both back agin very soon. Kind regards Wael Elassal

Worcester, United Kingdom
Reviewed 2 days ago NEW

Review collected in partnership with Accorhotels.com
Thank juliehZ2491CL
Telford, United Kingdom
Reviewed 3 days ago NEWvia mobile

Stay here regularly. Was sad when main reception staff member left. However service levels remain the same awesome. Food okay for hotels . However overall home from home ! Best mercure I've been to & ive been to allot ! Top Accor hotel

Thank milan1602
Southern Wales, United Kingdom
Reviewed 3 days ago NEW

great location to have a night out in cardiff city centre, the hotel is a really nice place to be,the rooms are large with great views of the city.The spa looked great but we did not have time to use it.The one small problem we did have was that check in was very slow this was due to people in...

Review collected in partnership with Accorhotels.com
Thank keith t
Reviewed 4 days ago NEWvia mobile

Well ran and super clean hotel. Couldn't fault it for the money. Enjoyed the night stay there and it was a small room but more than adequate for what we wanted. Brilliant staff and reception was happy and helpfully. Would stay again.

Thank mike p
Haverfordwest, United Kingdom
Reviewed 4 days ago NEWvia mobile

This place really does have the ability to bring a smile to your face. Upon arrival, the reception staff do a great job of welcoming you and made us feel like valued customers. Welcome drinks coupons were ready along with upgraded rooms. Room were spacious and well presented. The bar area was spotless and has such a relaxed feel with...

Thank Kevin R
Taunton, United Kingdom
Reviewed 5 days ago NEWvia mobile

Recently visited this hotel with my partner! My first visit to a Mercure, very impressed and will be visiting again! The team were very friendly and service standards were excellent! 5 stars, thanks for a great trip!

Thank studs2014
Reviewed 1 week ago NEWvia mobile

I stayed here for two nights on business. On the first night I didn't arrive until after midnight and they sent someone down to the underground car park to help me. Check in was very friendly and helpful. I had a room on the 12th floor with great views over the city. Breakfast was everything you would expect from a...

Thank Kevin-NewTricks
Birmingham Uk
Reviewed 1 week ago NEW

Swift service, great breakfast and large, clean, comfortable room. Beer a bit pricey and WiFi sometimes slow. Friendly staff, great views from top floor rooms.Quiet and near City Road which offers alternative eateries to the chain restaurants in the city centre.

Thank Tourist_Turtle

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07/05/2017 08/05/2017
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  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A 4 star luxury hotel in the centre of Cardiff, 15 min walk from Cardiff Central railway and bus station and a 30 min drive from Cardiff International Airport. The hotel features 165 en suite rooms, the award winning First Floor restaurant, a stylish bar as well as a luxury leisure club and spa. 15 meeting rooms and function suites suitable for hosting conferences, events and weddings. Fibre Optic WiFi internet access. Underground parking available at the hotel at GBP 12.00 per 24 hours (subject to availability). ... more   less 

Additional Information about Mercure Cardiff Holland House Hotel and Spa

Address: 24-26 Newport Road, Cardiff CF24 0DD, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Price Range: $116 - $378 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Cardiff Holland House Hotel and Spa 4*
Number of rooms: 165
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline, Hotwire, ACCOR, Expedia, Travelocity, TravelUp, Cancelon, TripOnline SA, Evoline ltd, Cheap Tickets and HotelQuickly so you can book your Mercure Cardiff Holland House Hotel and Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Holland House Cardiff Hotel Cardiff
Mercure Holland Hotel Cardiff
Accor Holland Hotel Cardiff
Holland House Hotel Cardiff
Mercure Cardiff Holland House Hotel And Spa Wales
Hotel Style:
#3 Spa Hotel in Cardiff
#8 Luxury Hotel in Cardiff
#9 Business Hotel in Cardiff
#10 Romantic Hotel in Cardiff
#17 Family Hotel in Cardiff
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Cardiff Holland House Hotel and Spa staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floors away from lifts for views and quiet.”
Tourist_Turtle, 21 Apr 2017 | Read review
“Probably to the back of the hotel, higher floors.”
GailC156, 15 Apr 2017 | Read review
“Get your drinks someplace else, you'll save a fortune and get better service.”
crofty217, 29 Mar 2017 | Read review
“Stayed on floor 7, only noise was the occasional police siren.”
SevandSal, 21 Mar 2017 | Read review
“avaoid ones which back onto lifts.”
maxillo, 13 Mar 2017 | Read review
5 of 5
US$74* /night
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Prices are for 1 room, 2 adults
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