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Mercure Cardiff Holland House Hotel and Spa

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Traveller (663)
Room & Suite (296)
Dining (54)
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Overview
  • Excellent45%
  • Very good33%
  • Average14%
  • Poor5%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Mercure Cardiff Holland House Hotel and Spa
Special Offer: CHEAPEST ONLINE RATES!
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Offers from Mercure Cardiff Holland House Hotel and Spa
Special Offer: CHEAPEST ONLINE RATES!
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Reviews (2,764)
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2,689 results
Traveller rating
1,167
893
376
151
102
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1,167
893
376
151
102
Show reviews that mention
All reviewsprivilege roomrelaxation roomthe underground car parkcorner roomcity centreseparate showersteam roomlovely hotelchanging roomsroom was largehigh floorreception desksuperior roomhen partyleisure facilitiesfollowing morninglovely room
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1 - 5 of 2,689 reviews
Reviewed today

Great service from all the staff and so handy to walk into the city and see the sights. Lovely sized rooms and everything so crisp and clean.High ceilings give a roomy airy feel. Bathroom also roomy with bath and shower, Lovely! Restaurant food top notch!...More

Thank W8553PMjanes
Hotel's Favourite
Reviewed 3 weeks ago

A great helpful reception, including reserving a parking space in the ample underground car park for the duration of out stay. Our 12th floor room 1202 was really more of a suite than just a hotel room. Everything that any normal person might require was...More

1  Thank braithwaite12
Response from Wael E, General Manager at Mercure Cardiff Holland House Hotel and SpaResponded 3 weeks ago

Thank you for your 5 star review. It is great to hear that you enjoyed your stay with us. I will share your comments with all team members. We look forward to your next visit with us. Regards Wael Elassal

Reviewed yesterday

This was our base as we were staying over after the Ed Shereen concert. From the time we stepped into the foyer nothing was to much trouble. Lovely friendly staff from the check in desk to the bar/ lounge.check in was very quick and easy...More

Thank traceymason077
Reviewed 2 days ago via mobile

Good location, lovely spacious room with view over the Bay. Bar area clean and fresh. Nice pool. Only disappointment was the quality of the towels and bedding. Not great for a 4 star. Limp small towels that had seen better days and the bedding had...More

Thank mandyr112017
Reviewed 6 days ago via mobile

My first stay at this hotel but, hopefully, not my last. The reception area is spacious, clean and inviting. The reception staff were very courteous, friendly and efficient. A good start. There are plenty of lifts, so no long waits. Still good. On exiting the...More

Thank TruthMunkie
Response from Wael E, General Manager at Mercure Cardiff Holland House Hotel and SpaResponded 6 days ago

Thank you for your 5 star review on TripAdvisor. It is with great pleasure to hear that you enjoyed your stay with us. I will share your comments with all team members. We look forward to your next visit with us. Regards Wael Elassal

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About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Spa
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$84 - US$330 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Cardiff
#9 Business Hotel in Cardiff
#10 Romantic Hotel in Cardiff
#10 Luxury Hotel in Cardiff
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$84 - US$330 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Cardiff
#9 Business Hotel in Cardiff
#10 Romantic Hotel in Cardiff
#10 Luxury Hotel in Cardiff
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (663)
Room & Suite (296)
Dining (54)
Pool & Beach (17)
Amenities (6)
Business Centre & Event Rooms (1)
Questions & Answers
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sazbazza
26 March 2018|
AnswerShow all 5 answers
Response from Maia H | Reviewed this property |
Yes
0
Votes
Melanie S
11 February 2018|
AnswerShow all 6 answers
Response from E B | Reviewed this property |
Yes
1
Vote
Room Tips
"Corner suite was on 5th floor with good views"
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"If you can and have at least four people...book the presidential suite....."
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"1202 is outstanding, best views and quiet, but large"
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"Corner rooms are brilliant. Spa/pool area great."
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