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Great hotel, well positioned for town center and great underground parking. Hotel was very clean a staff very helpful. Very clean and tidy room with great views over Cardiff Bar area was very welcoming and again staff very attentive, unfortunately didn't try the menu but...More
Myself and my partner stayed at the Mercure hotel for one night. My boyfriend mentioned the occasion and I can say all the staff went above and beyond to make it a wonderful experience. We were greeted in reception by Collette who was very friendly...More
Thank Louise S
Response from Wael E, General Manager at Mercure Cardiff Holland House Hotel and SpaResponded 18 January 2018
Thank your for your great review.
I am so happy to hear that the team played a part in making your day special. Will share your comments with all and I am sure Colette will be so proud to read this.
We look forward to...More
Because of the stupid o'clock starts and anti-social hours we work, check in had already been done by telephone the night before a mid-morning arrival.
Room keycard picked up from reception and away to my room for a couple of hours shut eye on the...More
Stayed here on a business trip for one night. Easy check-in with helpful reception. Big wide spaces and a modern quirky decor. Bright open swimming pool (indoors) which is well managed. Free parking for gusets under the hotel was much appreciated. The bar area is...More
This is a beautiful hotel, The staff are so friendly and helpful, the food is fantastic and the bedrooms are really lovely and spacious. I did not get to use the Spa facilities but I will defiantly be booking soon for a return visit.
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