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    Mercure Cardiff Holland House Hotel and Spa

    2,944 reviews
    #21 of 73 Hotels in Cardiff
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    24-26 Newport Road, Cardiff CF24 0DD, Wales
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    Guests 1 room, 2 adults, 0 childrenGuests 12
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    US$77
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    Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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    US$74
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    US$74
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    US$74
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    US$74
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    US$74
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    US$77
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    US$74
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    US$74
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    View all photos (992)992
    Traveller (789)
    Room & Suite (321)
    Dining (61)

    About

    4.0
    Very good
    2,942 reviews
    Location
    Cleanliness
    Service
    Value
    A 4 star luxury hotel in the centre of Cardiff, 15 min walk from Cardiff Central railway and bus station and a 30 min drive from Cardiff International Airport. The hotel features 165 en suite rooms, the award winning First Floor restaurant, a stylish bar as well as a luxury leisure club and spa. 15 meeting rooms and function suites suitable for hosting conferences, events and weddings. Fibre Optic WiFi internet access. Underground parking available at the hotel at GBP 12.00 per 24 hours (subject to availability).
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    Full view
    Property amenities
    Restaurant
    Room Service
    Fitness Centre with Gym / Workout Room
    Bar/Lounge
    Free High Speed Internet (WiFi)
    Pool
    Spa
    Banquet Room
    Breakfast Available
    Concierge
    Conference Facilities
    Dry Cleaning
    Heated pool
    Hot Tub
    Indoor pool
    Laundry Service
    Meeting Rooms
    Multilingual Staff
    Non-Smoking Hotel
    Public Wifi
    Sauna
    Wheelchair Access
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    Room features
    Accessible rooms
    Air Conditioning
    Non-Smoking Rooms
    Refrigerator in room
    Suites
    Good to know
    HOTEL STYLE
    Safe
    Great View
    HOTEL CLASS

    Location

    Full view
    93Great for walkers
    Grade: 93 out of 100
    59Restaurantswithin 0.5 km
    14Attractionswithin 0.5 km
    Contact
    24-26 Newport Road, Cardiff CF24 0DD Wales
    Getting there
    Cardiff-Wales Airport16 km
    Bristol Airport34 km
    See all nearby hotels
    Nearby restaurants
    The Clink Restaurant
    3 minEuropean
    I Giardini di Sorrento
    4 minItalian
    Bombay Grill Indian Restaurant & Lounge
    4 minIndian
    Madeira
    6 minMediterranean
    See all nearby restaurants
    Nearby attractions
    Adventure Rooms Cardiff
    3 minEscape Games
    Exitus Escape Rooms
    6 minGame & Entertainment Centres
    WOW Bar
    6 minGay Bars
    Minskys Showbar
    5 minBars & Clubs
    See all nearby attractions
    2,942Reviews
    992Photos
    49Q+A
    100Room tips

    ReviewsSee all 49 questions

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    Traveller rating
    • 1,274
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    • 407
    • 172
    • 116
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    Popular mentions
    Poor
    Unfriendly and unhelpful for disabled users at check in - disinterested staff with no offer of help. Poor dining room experience with sub standard food it was mushy and messy all smelt the same. Appalling beds with springs showing on both the beds in the room. Sink wouldn’t…
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    Date of stay: February 2019
    Mecure
    Brilliant stay! Would recommend. Hotel staff were very friendly and always go the extra mile. Cleaners are great and friendly to. Very clean hotel. Be better with balcony’s but still brilliant with a great view.
    Read more
    Date of stay: February 2019
    Disappointing
    We stayed at the Holland House hotel in February to celebrate friends birthday. I feel the hotel has gone down hill since my last stay. The spa area was very tired. The jacuzzi was out of order. We were told this had been the case for some time. The steam room was faulty and…
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    Date of stay: February 2019
    very cold bedrooms need updating
    bed room was frezing cold hair condition never worked bed where 2 signal beds put together bath was dirty same carpet we stay room 1205 and its need allot down to it. Needs new carpet loo role nerds fixed sink with cold broken toilet flush is broken abd room like i said was…
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    Date of stay: February 2019
    Beautiful hotel, very hard beds
    The mecure is a lovely hotel to look at, with very helpful and attentive staff. The room we stayed in was large with plenty of room to move about(11th floor) with great views over the city. BUT the bed was so hard , i may have well been sleeping on the floor. Also there was a…
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    Review collected in partnership with Accorhotels.com
    Date of stay: February 2019
    Response from Wael E, General Manager at Mercure Cardiff Holland House Hotel and Spa
    Responded 3 days ago
    Dear khljones, We very much appreciate your comments regarding your stay at the Mercure Cardiff Holland House. It is always important that we receive feedback. I will share your review with our Housekeeping and Maintenance teams as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be an overall excellent one. Sincerely, Mr Wael Elassal - General Manager
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    123456…573
    Album Categories
    All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
    Lots of storage in the wall cupboard
    Lots of amenities and storage space tucked away
    TV mounted in customised wall unit
    Comfortable bed
    Spacious room, free Wi-Fi
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    123456…65
    Is there parking available for spa days?
    Yes I believe so, not that I've used the car park, but I believe it's behind the hotel.
    0 votes
    Is there a minimum age someone must be to use the gym?
    16 years Old can use the Gym
    -1 votes
    Show all answers
    Is there a minimum age someone must be to use the gym?
    Is there a hairdryer in the room?
    Yes
    0 votes
    Show all answers
    How do we go about booking the spa and looking at prices please?
    PreviousNext
    123456…10
    "Don't pay more that £60 in its current state"
    "Higher floors have panoramic views, at additional cost"
    "If car park is full, you can park on the side road."
    "Higher level rooms have stunning views across Cardiff."
    "Ask for a room at the back of hotel."
    PreviousNext
    123456…20
    PRICE RANGE
    US$82 - US$280 (Based on Average Rates for a Standard Room)
    ALSO KNOWN AS
    mercure holland house cardiff hotel cardiffmercure holland hotel cardiffaccor holland hotel cardiffholland house hotel cardiff
    LOCATION
    United KingdomWalesSouthern WalesCardiff
    NUMBER OF ROOMS
    165
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