We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Mercure Cardiff Holland House Hotel and Spa

Show Prices
#12 of 76 Hotels in Cardiff
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Mercure Cardiff Holland House Hotel and Spa
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

2,306 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Mercure Cardiff Holland House Hotel and Spa
See the most recent reviews
Showing 2,247: English reviews
Pontypridd, United Kingdom
Reviewed 1 week ago via mobile

Stayed here last night following a concert. Huge well equipped spotless room, all staff were really friendly and helpful. Breakfast was also really good. One tip, use the carpark underneath as a last resort because it's very very tight and cars park where ever they can including blocking routes. I could just about get out after a few 23 point...

 Report
Helpful?
1Thank adyperry
Wael E, General Manager at Mercure Cardiff Holland House Hotel and Spa, responded to this review

Thank you for you great review and feedback. I am delighted that you enjoyed a pleasant stay with us and that your room, breakfast and service experience with the highlights of your visit. I hope that I may welcome you back very soon. Kind regards Wael Elassal

South Molton, United Kingdom
Reviewed 1 week ago

Stayed Sunday and Monday night, nice room very comfortable, Bed very comfy, shower good, nice big bath. Breakfast much as you like to eat all very nice. Staff very attentive and all very professional. Located close to the centre of Cardiff shops theartre all within walking distance.Will stay again.

 Report
Helpful?
Thank SevandSal
Wael E, General Manager at Mercure Cardiff Holland House Hotel and Spa, responded to this review

Thank you for your excellent review. We were thrilled to read you comments and to learn of your enjoyable stay. I hope that I may have an opportunity to welcome you back again very soon. Kind regards Wael Elassal

Sawtry, United Kingdom
Reviewed 1 week ago

The room was fantastic, they staff were extremely helpful. Its a shame i had to wait 35 mins for a bowl of chips. There was only myself and on other guest eating in the restaurant. The reason i was given for the delay was the kitchen staff didn't notice my food order ticket. If this hadn't happened it would be...

Review collected in partnership with Mercure Hotels
 Report
Helpful?
Thank col3036
Wael E, General Manager at Mercure Cardiff Holland House Hotel and Spa, responded to this review

Thank you for your feedback. Whilst i am pleased that overall you enjoyed your stay, I apologise for the delay you experienced. It is my hope that next time, we will provide you with the 100% overall satisfaction. Kind regards Wael Elassal

Torfaen, United Kingdom
Reviewed 1 week ago

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank monstercookie2015
Wael E, Manager at Mercure Cardiff Holland House Hotel and Spa, responded to this review

Honolulu
Reviewed 1 week ago via mobile

Stayed a couple of nights in a privilege room. Great views from the 12th floor over the city. Good breakfast, comfortable room and very pleasant staff. The privilege corner could better organised as on our only visit the staff didn't know what we could have to drink. But the canapés were very good indeed. My wife accompanied me and took...

 Report
Helpful?
Thank Inths
Wael E, General Manager at Mercure Cardiff Holland House Hotel and Spa, responded to this review

Thank you for your review. I am delighted that you both had a pleasant stay with us and that the highlights of your visit included the breakfast, room, staff and spa facilities. I hope that you may choose to return again very soon. Kind regards Wael Elassal

bristol
Reviewed 1 week ago via mobile

First visit to this hotel & well impressed. Package deal included dinner, 40 minute treatment. Room on high floor was large for three of us, clean & comfy beds & huge bath tub ! Food excellent & staff so friendly & helpful. Spa area was lovely & we all enjoyed our treatments & had a good time. The staff truly...

 Report
Helpful?
1Thank skinns0
Wael E, General Manager at Mercure Cardiff Holland House Hotel and Spa, responded to this review

Thank you for your review. It was a great pleasure to share your comments with the team and to understand that you rated your stay so highly. I hope that I may have an opportunity to personally welcome you back again next time. Kind regards Wael Elassal

Bristol, United Kingdom
Reviewed 1 week ago

Stayed here only one night but had a good experience. Pay a bit extra and get superior room and the higher floor - will have a better view over the Cardiff at night. SPA was a treat after all day walking across Cardiff - nice swimming pool, hot sauna and steam room - all you need! Would recommend!

 Report
Helpful?
Thank Meska_su_Lokiu
Wael E, General Manager at Mercure Cardiff Holland House Hotel and Spa, responded to this review

Thank you for your great review and recommendation. I am delighted that you enjoyed your one night stay and that your room upgrade and leisure facilities were the highlights for you. I hope that you may choose to return again very soon. Kind regards Wael Elassal

Pwllheli
Reviewed 2 weeks ago

Very convenient, the A470 goes straight down from North Wales to the centre of Cardiff.Car parking at the hotel,It is within walking distance of all the attractions of Cardiff. 10 minutes from the Principality Stadium. 5 minutes from the Cardiff Castle from where you can access the water taxi to take you down to the bay and all its attractions.

 Report
Helpful?
2Thank WendysMum
Wael E, General Manager at Mercure Cardiff Holland House Hotel and Spa, responded to this review

Thank you for your review. I am delighted that you enjoyed your visit for the Rugby and that you chose the Mercure Cardiff Holland House Hotel & Spa. I hope that we will see you again very soon. Kind regards Wael Elassal

swansea
Reviewed 2 weeks ago

Stayed at the Mercure for an evening weeks ago, the initial room I was given backed onto the lifts and the bed vibrated as the lift went between floors ! a quick trip to reception and I was upgraded to another room without quibble( apparently someone else had complained too) the superior room was much more spacious and the bath...

 Report
Helpful?
Thank maxillo
Wael E, General Manager at Mercure Cardiff Holland House Hotel and Spa, responded to this review

Thank you for your feedback. I am pleased that you enjoyed your overall stay and that your upgrade was well received. I will share all your comments with the team and hope to welcome you back again soon. Kind regards Wael Elassal

Bath, United Kingdom
Reviewed 2 weeks ago

We stayed as part of the Sunday night bed breakfast and dinner plus spa use and treatment. The spa experience was really relaxing. The back and neck massage we had was amazing and relaxing. We used the steam room, spa pool and swimming pool too. The check in was busy and we there is no desk. The staff comes round...

 Report
Helpful?
Thank Marcia V
Wael E, General Manager at Mercure Cardiff Holland House Hotel and Spa, responded to this review

Thank you for your review. I am delighted to understand that you enjoyed your spa experience and cuisine at the Hotel. I look forward to your next visit for another great stay. Kind regards Wael Elassal

586 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (486)
Viewed
Dining (9)
Viewed
Room/Suite (129)
Viewed
Hotel & Grounds (46)
Viewed
View from Room (27)
Viewed
Bathroom (60)
Viewed
Pool/Beach Area (4)
Viewed
Other (211)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (100)
Viewed
Dining (21)
Viewed
Hotel & Grounds (9)
Viewed
Pool/Beach Area (12)
Viewed
View from Room (1)
Viewed
Bathroom (1)
Viewed
Room/Suite (16)
Viewed
Business Centre/Function Rooms (5)
Viewed
Other (35)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Cardiff hotels
0.8 km away
Novotel Cardiff Centre
0.6 km away
Park Plaza Cardiff
Park Plaza Cardiff
#4 of 76 in Cardiff
2,098 reviews
0.8 km away
Hilton Cardiff
Hilton Cardiff
#11 of 76 in Cardiff
2,882 reviews
Show Prices
Show Prices
Show Prices
2.6 km away
The St. David's Hotel
The St. David's Hotel
#16 of 76 in Cardiff
3,560 reviews
0.9 km away
Radisson Blu Hotel, Cardiff
1.1 km away
Clayton Hotel, BW Premier Collection
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A 4 star luxury hotel in the centre of Cardiff, 15 min walk from Cardiff Central railway and bus station and a 30 min drive from Cardiff International Airport. The hotel features 165 en suite rooms, the award winning First Floor restaurant, a stylish bar as well as a luxury leisure club and spa. 15 meeting rooms and function suites suitable for hosting conferences, events and weddings. Fibre Optic WiFi internet access. Underground parking available at the hotel at GBP 12.00 per 24 hours (subject to availability). ... more   less 

Additional Information about Mercure Cardiff Holland House Hotel and Spa

Address: 24-26 Newport Road, Cardiff CF24 0DD, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Price Range: $110 - $384 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Cardiff Holland House Hotel and Spa 4*
Number of rooms: 165
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Agoda, Hotels.com and ACCOR so you can book your Mercure Cardiff Holland House Hotel and Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Holland House Cardiff Hotel Cardiff
Mercure Holland Hotel Cardiff
Accor Holland Hotel Cardiff
Holland House Hotel Cardiff
Mercure Cardiff Holland House Hotel And Spa Wales
Hotel Style:
#3 Spa Hotel in Cardiff
#8 Luxury Hotel in Cardiff
#9 Business Hotel in Cardiff
#10 Romantic Hotel in Cardiff
#17 Family Hotel in Cardiff
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Mercure Cardiff Holland House Hotel and Spa staff and other travellers.
34 questions
Ask a question

See all questions (34)

Questions? Get answers from Mercure Cardiff Holland House Hotel and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stayed on floor 7, only noise was the occasional police siren.”
 of 5 bubbles SevandSal, 21 Mar 2017 | Read review
“avaoid ones which back onto lifts.”
 of 5 bubbles maxillo, 13 Mar 2017 | Read review
“Best views are at rear of hotel”
 of 5 bubbles 313ianj, 13 Mar 2017 | Read review
“Upper floors...great views of Cardiff”
  • Smart Bedrooms
 of 5 bubbles paulwebb50, 26 Feb 2017 | Read review
“I think each room had a veiw, we were overlooking the back, so didnt have a very interesting veiw.”
 of 5 bubbles JoR19, 24 Feb 2017 | Read review
5 of 5