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Park Plaza Cardiff

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Traveller (366)
Room & Suite (271)
Dining (62)
Ratings and reviews
Certificate of Excellence
  • Excellent55%
  • Very good32%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“stainless steel”(22 reviews)
“lovely hotel”(100 reviews)
“spa package”(22 reviews)
View all reviews
What's included
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
Winner of the AA Hotel of the Year award for Wales and located in the heart of city centre closeby to Cardiff Castle and St Davids Shopping Centre. 129 state-of-the-art guestrooms - including superior & executive rooms and suites. Free wifi is included for all residents throughout the...
Offers from Park Plaza Cardiff
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Location and contact
Park View Greyfriars Road, Cardiff CF10 3AL, Wales
Hotel website
15.2 km to Cardiff-Wales Airport
205 restaurants are within a 0.5 km radius
0.1 km from Cardiff Castle
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,537)
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2,480 results
Traveller rating
1,345
790
209
81
55
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LanguageEnglish
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1,345
790
209
81
55
Show reviews that mention
All reviewsstainless steellovely hotelspa packagepubs and clubssteam roommini barjunior suitehuge bedhotel barcentral locationearly hoursquiet roomafternoon teasaturday nightreception staffstayed here for one nightcar parking
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1 - 5 of 2,480 reviews
Reviewed 3 days ago via mobile

Stayed here earlier in the year, fantastic location and the hotel itself has all the things you'll need. We ate here also good food you can clearly see why it's the winner of the AA awards for wales. I would recommend to all ages

Thank Betty6711
Response from Daniel B, Front Office Manager at Park Plaza CardiffResponded 3 days ago

Dear Betty, Thank you for your five star review of the hotel and your recommendation. We look forward to welcoming you back soon. Kind regards, Daniel Bell Front Office Manager

Hotel's Favourite
Reviewed 2 April 2018 via mobile

My partner booked a stay here as a surprise. I am currently eight months pregnant so his plan was rest, relaxation, good food, baby planning and we got exactly that. We were welcomed in reception by Dan who was polite and informative, a high standard...More

2  Thank Chibby8481
Response from Daniel B, Front Office Manager at Park Plaza CardiffResponded 3 April 2018

Dear Chibby, Thank you for your in depth review of the hotel. I was delighted to read just how much you enjoyed your stay, your meal and the pool area. I was sorry to read of your disturbance during your night. As soon as we...More

Reviewed 4 days ago

We recently spent a week at the Park Plaza. My husband is disabled, and the staff were outstanding in helping with the delivery of equipment, a special rooms accommodate our needs, and checking to make sure all was well. The dining and bar staff were...More

Thank Consuelo B
Response from Daniel B, Front Office Manager at Park Plaza CardiffResponded 3 days ago

Dear Consuelo, Thank you for your review. It was great to read that both you and your husband felt so relaxed during you visit. We look forward to welcoming you both back on your next trip. Kind regards, Daniel Bell Front Office Manager

Reviewed 4 days ago via mobile

Have stayed here once before; it’s ok and reasonably central. This time (and likely the last) I arrived late in the evening and went to dinner. A gloriously hot night in Cardiff. On my return to the hotel I tried the air con and it...More

1  Thank StephenJM2012
Response from Daniel B, Front Office Manager at Park Plaza CardiffResponded yesterday

Dear Stephen, Thank you for your recent review, I was sorry to read of the problems that you experienced during your stay. We have had an exceptionally long warm spell and one section of our air conditioning system failed, as soon as we were made...More

Reviewed 1 week ago via mobile

We booked en executive room for three nights at this hotel. We were met by Josh at the reception and he, as well as every other staff member we encountered during our stay, was very helpful and smiling. The room was lovely - high ceiling,...More

Thank Peggy T
Response from Daniel B, Front Office Manager at Park Plaza CardiffResponded 3 days ago

Dear Peggy, Thank you for your 5 star review! I was delighted to read just how much you enjoyed your 3 night break with us. Also thank you for mentioning Josh, I know he will be pleased to get a mention! The mini bar is...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$104 - US$305 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Cardiff
#3 Luxury Hotel in Cardiff
#3 Business Hotel in Cardiff
#4 Romantic Hotel in Cardiff
#6 Family Hotel in Cardiff
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$104 - US$305 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Cardiff
#3 Luxury Hotel in Cardiff
#3 Business Hotel in Cardiff
#4 Romantic Hotel in Cardiff
#6 Family Hotel in Cardiff
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (366)
Room & Suite (271)
Dining (62)
Pool & Beach (12)
Amenities (28)
Questions & Answers
Ask a question
Anita C
16 April 2018|
Answer
Response from ParkPlazaCardiff | Property representative |
Hi Anita, the hotel has no car park, however the NCP in Greyfriars road is located directly opposite the hotel and at this NCP we are able to offer a 20% discount if guests validate their parking ticket at our hotel... More
2
Votes
mike2894
3 November 2017|
Answer
Response from ParkPlazaCardiff | Property representative |
Hi Mike, unfortunately we don't, sorry.
0
Votes
8Georgina
24 September 2017|
AnswerShow all 4 answers
Response from ParkPlazaCardiff | Property representative |
Hi, all our rooms, apart from the 7 accessible rooms have full baths in if you call our reservations team on 029 20 111 101 they can ensure that this is booked for you thank you
0
Votes
Room Tips
"Rooms toward the stream are quieter on the weekends!"
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"Rooms with a garden view are supposedly quieter"
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"Ask for quiet room away from the road"
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"Fridge well stocked, and fab selection of tea,coffee and biscuits."
Read review
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