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Park Plaza Cardiff

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Park Plaza Cardiff
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2,139 Reviews from our TripAdvisor Community

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Showing 2,090: English reviews
Valencian Country, Spain
Reviewed 13 September 2015

The hotel is excellent. I felt very comfortable during my stay. Gym is very nice, great facilities. You can book for the classes as a hotel guest, there are spinning, zumba, body pump classes... 20 meters swimming pool! Very clean, very good room cleaning service. Internet did not work properly. I asked at the reception and a member of the...

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2Thank kleinemarga
Lisbon, Portugal
Reviewed 12 September 2015

This hotel is comfortable and the facilities are quite ok, and the fitness & spa center is a plus. Staff was friendly and helpful and breakfast was quite ok. Overall is a good choice in Cardiff, since it is also well located.

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Thank António A
Wareham, United Kingdom
Reviewed 12 September 2015

Best stay in Cardiff yet (visit every year at least once). The staff were polite professional and extremely helpful. The room was high quality (great bathroom not cramped like some). Have already booked for another stay next month.

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Thank Catherine B
Cape Town, South Africa
Reviewed 10 September 2015

Great hotel with a touch of romanticism. Don't expect a great view but expect a great location. Room is tastefully decorated with a hint of luxury...but only a hint. The biggest plus about this hotel is the shower.....amazing pressure, space and temperature!

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1Thank CapeTownChristie
Chalfont St Peter, United Kingdom
Reviewed 8 September 2015

The first night we stayed on the third floor overlooking the car park and night clubs, unfortunately it was so noisy we couldn't get to sleep until after 2am only to be woken at 6.30am to the sound of buses outside! There is triple glazing on the windows but it still didn't block out the noise. Barbara, on the reception...

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Thank Margaret19606
ParkPlazaCardiff, Guest Relations Manager at Park Plaza Cardiff, responded to this review

Thank you for taking the time to review your recent stay with us. I would like to firstly apologise for the noise disruption you experienced on your first night, I am happy to hear my colleague was able to rectify the matter for the second evening and I hope this did not hinder your view of the hotel. We will...

New York, United States
Reviewed 8 September 2015

Review collected in partnership with Park Plaza Hotels
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Thank Robert B
Sheffield, United Kingdom
Reviewed 7 September 2015

Hotel fairly central. It is opposite some bars though. It definitely wasn't worth anywhere near the money paid, room was okay, mucky in some spots, the phone was filthy - covered in food, Complained and offered a different room however I'm sure the cleanliness would've been the same so didn't bother moving, free breakfast given.

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Thank CLSTDW
ParkPlazaCardiff, Guest Relations Manager at Park Plaza Cardiff, responded to this review

Thank you for taking the time to review your recent stay with us. May I once again formerly apologise to you for the issues you encountered in your room. Be assured that your comments have been shared with the Housekeeping Team who are utterly embarrassed, they also send their apologies. I am pleased that you brought your poor experience to...

Cardiff, United Kingdom
Reviewed 4 September 2015 via mobile

The hotel itself is lovely, and the staff are marvellous. However, the noise from the bar's very busy terrace infiltrated our room. Combine that with a very noisy wedding party hanging around in the corridors in the early hours and I didn't get any sleep. This prompted me to check out early and cut short a special visit for a...

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1Thank J J
ParkPlazaCardiff, Guest Relations Manager at Park Plaza Cardiff, responded to this review

Thank you for taking the time to review your recent stay with us. May I once again formerly apologise for the noise disruption you experienced during your visit. I can see you informed my colleague of the disturbances at checkout, but I can assure you had we been made aware during the course of the evening, we would have done...

London, United Kingdom
Reviewed 4 September 2015

Review collected in partnership with Park Plaza Hotels
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Thank Zandra O
Cardiff, United Kingdom
Reviewed 1 September 2015 via mobile

These guys know what they are doing. Beer was great, cocktails were awesome, service was near perfect and the atmosphere was welcoming. Shame I didn't book a table for some food! Always a pleasure to visit.

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Thank Richard P

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Laguna Kitchen & Bar
Laguna Kitchen & Bar
Cuisines: European, British, Welsh
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Winner of the AA Hotel of the Year award for Wales and located in the heart of the city centre, The Park Plaza Cardiff oozes luxury and sophistication. The 4-star deluxe Park Plaza Cardiff is situated on Greyfriars Road, within easy reach of some of Cardiff's most historic and impressive sites including Cardiff Castle, the Millennium Stadium and all main shopping areas including St Davids Centre. Park Plaza Cardiff offers 129 state-of-the-art guestrooms - including superior & executive rooms and suites - each boasting a specially designed range of sumptuous fabrics and furniture. The hotel's Laguna Restaurant and Bar offers a fresh and original mix of local and international flavours and is previous winner of South Wales Restaurant of the Year. Contemporary conference facilities at Park Plaza Cardiff include 9 meeting rooms plus 1 large function room, all air-conditioned and offering high specification audiovisual and technical equipment. All conference rooms, guestrooms and public areas benefit from complimentary high-speed wireless Internet. Park Plaza Cardiff boasts a state-of-the-art health club within the hotel. The brand new Laguna Health & Spa comprises full gymnasium, 20 metre chlorine-free indoor swimming pool, Jacuzzi, steam room, studio and 8 massage & treatment rooms. ... more   less 

Additional Information about Park Plaza Cardiff

Address: Park View Greyfriars Road, Cardiff CF10 3AL, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Price Range: $138 - $374 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Plaza Cardiff 4*
Number of rooms: 129
Reservation Options:
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Also Known As:
Park Plaza Cardiff Hotel Cardiff
Cardiff Park Plaza
Park Plaza Cardiff Wales
Hotel Style:
#1 Luxury Hotel in Cardiff
#1 Spa Hotel in Cardiff
#3 Business Hotel in Cardiff
#4 Romantic Hotel in Cardiff
#11 Family Hotel in Cardiff
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Questions & Answers

Here's what travellers have asked, with answers from Park Plaza Cardiff staff and other travellers.
16 questions
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Questions? Get answers from Park Plaza Cardiff staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“City Hall View rooms are on the quieter side of the hotel”
UkSil, 26 Apr 2017 | Read review
“Ask for a quite room”
kevans1948, 25 Apr 2017 | Read review
“Get a room at the back, overlooking City Hall”
J4567DQmarkh, 25 Apr 2017 | Read review
“Rooms on the north side have better views”
O1286BOstevem, 24 Apr 2017 | Read review
“Ask to be away from the main road side of the building.”
Claverley2015, 21 Apr 2017 | Read review
5 of 5