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Holiday Inn Newport

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Holiday Inn Newport
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471 Reviews from our TripAdvisor Community

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Showing 465: English reviews
Sussex UK
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 October 2016 via mobile

Nice room Very dark access from car park which made me enquire about car park security. Answer was yes we have had issues but not recently !!! Nice food and very very very good restaurant service and food But but Asked for a drink at 22:20 and told couldn't get one as Ryan was cashing up Ok. .... waited 5... More 

Helpful?
Thank Tritonkev
Dermot K, General Manager at Holiday Inn Newport, responded to this review

Thank you for taking the time to complete a review in regard to your recent stay at the hotel. Whilst I was please to learn you enjoyed the hospitality received from the majority my colleagues, I can only apologize that the experience was tainted and it is something we shall be working on. Once again please accept my apologies and... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 October 2016 via mobile

I'm actually staying at this Hotel now. The ONLY thing good about it was Check In. Very nice young lady checked me in very smoothly. That's where the pleasure ended. First thing I noticed was there was only 1 Electric Socket - which meant I had to unplug the Light to plug in my 2 Devices to charge. I might... More 

Helpful?
1 Thank B_The_Best_1
Dermot K, General Manager at Holiday Inn Newport, responded to this review

Thank you for taking the time and trouble to complete a review following your recent stay at the hotel Further to our telephone conversation I was pleased to learn you have accepted my apology and explanation and will return to us when you are next in the area so that we may demonstrate that we do listen and learn. Once... More 

Travellers are raving about these Newport hotels

Bidford-on-Avon, United Kingdom
Level Contributor
98 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 23 October 2016

When we checked in we were told that the Computer system was down, so room keys could not be issued. Instead a staff member accompanied us to our room & let us in. The room was a little warm for our liking, but windows could easily be opened to rectify this. As we had requested a twin room we were... More 

Helpful?
Thank Brookleys
Dermot K, General Manager at Holiday Inn Newport, responded to this review

Thank you for taking the time and trouble to complete a very comprehensive review following your recent visit to the hotel. I was pleased to learn you enjoyed the experience provided by my colleagues and I note the issues you highlight that could have made your stay even more enjoyable. Once again thank you for your custom and positive feedback More 

Middlesbrough, United Kingdom
Level Contributor
363 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 23 October 2016

Stayed here on a Friday night for a night out in Newport. Great rooms, nice and clean and too a high standard. Really enjoyed breakfast, great range of food and quick service from Chelsea. Also had a great time chatting to the Plymouth football team and their supporters. Hopefully will be back next year.

Helpful?
Thank Peter K
Dermot K, General Manager at Holiday Inn Newport, responded to this review

Thank you for taking the time and trouble to complete a review following your recent visit to the hotel over the weekend. I was delighted to learn you enjoyed the experience provided by my colleagues, in particular Chelsea, and were able to meet some of the players from Plymouth Argyle FC who were playing Newport County on the Saturday. Once... More 

Chester, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 18 October 2016

We have just returned home from a lovely weekend away staying at this hotel in Newport. We found the bedrooms and bathrooms clean and pleasant, never having stayed here before I was very impressed with the high standard of the hotel, the staff were courteous at all times and very helpful. We were part of a large group but the... More 

Helpful?
Thank pliv
Dermot K, General Manager at Holiday Inn Newport, responded to this review

Thank you for taking the time and trouble to complete a review following your recent visit to the hotel as part of a group I am delighted to learn that we were able to provide for all your needs and my colleagues went the extra mile to ensure you enjoyed the experience. Once again thank you for your positive feedback. More 

Level Contributor
5 reviews
Reviewed 16 October 2016 via mobile

It's okay. All rather tired and in need of investment. Nothing more, nothing less. Bed okay, but not most comfortable I've experienced. Staff quite good, but one or two rather square pegs in round holes, eg one of the trainee waiting staff, and one of the supervisor/senior ladies in reception, who was a bit curt. But hey, we all have... More 

Helpful?
Thank Moon H
IHGService, Guest Relations Manager at Holiday Inn Newport, responded to this review

Dear Moon H, Thank you for taking the time to provide feedback on your stay and choosing our hotel. I am happy to read you appreciate the parking area. It is unfortunate the water pump, hotel pool, dining experience, accommodations and staff service you received prevented you from fully enjoying your time at the hotel. We take all of the... More 

Milford on Sea, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 October 2016

The room was great excellent breakfast buffet - we had an evening meal the fish had dried out under the heat lamps on the specials counter - but everything else looked pretty good. The staff were really helpful, efficient and friendly - I'd like to mention Fran Peacock and Claire Maidment on reception, Dominic the server in the restaurant this... More 

Helpful?
Thank Natasha T
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 12 October 2016 via mobile

Stayed here for 2 weeks while on business, staff on reception not very cheerful on check in. Rooms are very dated and really need bringing up to date. Had evening meal in the bar, prices are very expensive and the quality of food is not to s good standard. Overall I wouldint stay here again as there is more value... More 

Helpful?
Thank Iangordon72
Dermot K, General Manager at Holiday Inn Newport, responded to this review

Thank you for taking the time and trouble to complete a review following your recent stay at the hotel First and foremost please accept my sincere apologies that we did not meet your expectations in certain areas. Some of the issues you mention we can rectify such as friendliness and menus, others such as ambience will take longer. Once again... More 

Dubai, Vereinigte Arabische Emirate, Naher Osten
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 October 2016 via mobile

Stayed there for the night with my family. Parking is for free and u will find plenty of it on the hotel ground. Very quite and cozy rooms, however the hotel bad a very old vibe to it...probably caused it is over a few decades old.

Helpful?
Thank boogiedownberlin
Dermot K, General Manager at Holiday Inn Newport, responded to this review

Thank you for taking the time and trouble to complete a review following your recent visit to the hotel. I pleased to learn that you enjoyed the car parking and room and I note your comments on the overall age of building. Once again thank you for your custom and feedback. More 

Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 September 2016 via mobile

We stayed on a Saturday evening on a stopover,arriving we found that the car park was free..! That alone would win me over however so to be informative The car parks close to the reception area, checking in was easy, and we were greeted really pleasantly and given our room key We booked an executive room and the trim was... More 

Helpful?
Thank 259pete
Dermot K, General Manager at Holiday Inn Newport, responded to this review

Thank you for taking the time and trouble to complete a review following your recent visit to the hotel. I am delighted to learn that you enjoyed both the service and quality of your room and I note your comments on the quality of the pastries that you encountered at breakfast. Once again thank you for your positive feedback look... More 

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
A warm welcome is just the beginning at the Holiday Inn Newport. Whether you are travelling for business or leisure the Holiday Inn Newport hotel will make your trip a success. Offering 119 well appointed ensuite bedrooms all with air conditioning, High Speed Wireless Internet connection, satellite channels and In-house movies.The hotel is situated just off junction 24 of the M4 with free ample car parking. The thriving cities of Bristol & Cardiff are within a 30 minute drive and it s only a short journey to the Wye Valley or the Brecon Beacons. Take a round of Golf at the Celtic Manor Resort home of the Ryder Cup in 2010, situated opposite the hotel.The Millennium Stadium hosts a variety of events and is only a 10 minute train journey from Newport. We offer an extensive range of Conference facilities with our largest suite accommodating up to 500 delegates. Click on the meetings tab for further details.Harpers bar is a place for work & relaxation with wireless access and an extensive bar & lounge menu. Harpers restaurant provides a tempting choice of cuisine prepared to the highest culinary standard by our international kitchen team. Take advantage of our resident only leisure facilities with heated indoor pool.With our experience and commitment to our guests, we are the ideal choice. ... more   less 

Additional Information about Holiday Inn Newport

Address: The Coldra, Newport NP18 2YG, Wales
Region: United Kingdom > Wales > Southern Wales > Newport
Price Range: $120 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Newport 3*
Number of rooms: 119
Reservation Options:
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Also Known As:
Holiday Inn Newport Hotel Newport
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Newport staff and other travellers.
1 question
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Glasgow, United Kingdom
over a year ago

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Questions? Get answers from Holiday Inn Newport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor rooms have easy access from reception”
 of 5 bubbles Otto148, 14 Nov 2016 | Read review
“Quiet hotel”
 of 5 bubbles 738sherh, 17 Jul 2016 | Read review
“get proper internet connection”
 of 5 bubbles 251jurajk, 12 Jul 2016 | Read review
“Stay at the holiday inn at Caldicott just down the road”
 of 5 bubbles , 10 Jul 2016 | Read review
“Any room you can find in this decade”
 of 5 bubbles RoySax, 6 Jul 2016 | Read review
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