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Ibis Belfast City Centre

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#19 of 43 Hotels in Belfast
Certificate of Excellence
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Ibis Belfast City Centre
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1,558 Reviews from our TripAdvisor Community

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Showing 1,366: English reviews
Reviewed 27 August 2015 via mobile

You really couldn't get a more central location than this hotel. The Europa bus/train station is only a 5/10 minute walk away, as well as the main streets, shops, attractions being within walking distance. The hotel itself is very modern and clean. The staff were friendly and efficient. The rooms are set at a reasonable rate and looked exactly like...

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Helpful?
1Thank Clare K
IBIS Belfast C, General Manager at Ibis Belfast City Centre, responded to this review

Dear guest, Firstly, thank you for posting review on Tripadvisor. I am glad to read about your experience with us. I would like to thank you for highlighting hotel location for other guests. Indeed we are located centrally for all major attraction of our beautiful city. Once again, thank you for your kind words. Kind regards, Syed Ejaz General Manager...

Falkirk, United Kingdom
Reviewed 26 August 2015

We had trouble booking this hotel through our mobile phone app, just pitched up at the hotel and expained the situation and they could not have been more helpful. We love this place, and would stay here any time we are in Belfast, the staff are always so helpful and kind.

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Helpful?
Thank MaureenD1500
IBIS Belfast C, General Manager at Ibis Belfast City Centre, responded to this review

Dear guest, Thank you for giving us five star ratings on Tripadvisor. It is always a pleasure to greet returning guest and I am delighted to know that you will always choose our hotel for your visits to Belfast. Front desk team has been recognised for this outstanding job. Once again, thank you for your kind words. Kind regards, Syed...

Derby, United Kingdom
Reviewed 25 August 2015

Great central location in Belfast, handy for everything. Room clean and comfortable, fresh towels every day. Breakfast was excellent with plenty of choice. Staff pleasant and helpful. The only slight niggle was the noise from the city centre on the Friday night.

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Helpful?
Thank Les R
IBIS Belfast C, General Manager at Ibis Belfast City Centre, responded to this review

Dear guest, Firstly, thank you for posting review on Tripadvisor. I am glad to know that you found our hotel clean and comfortable. Thank you for your compliment on our breakfast, our breakfast is cooked freshly every morning and topped up regularly throughout breakfast hours to keep this freshness. I am sorry to hear about slight noise issue Friday night....

cork Ireland
Reviewed 25 August 2015

This hotel in the heart of Belfast but I was not happy with the service . I was charged twice for a breakfast their account are not u p to date . How ever what amazed me was the restaurant was closed the reason given was the hotel was booked out . This amazed me as I thought they would...

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Helpful?
Thank 26RJW
IBIS Belfast C, General Manager at Ibis Belfast City Centre, responded to this review

Dear guest, Firstly, thank you for posting review on Tripadvisor. I am sorry to read about your experience with our restaurant. Please note we have used your feedback to improve our service and have amended our operations since then. I hope you will allow us an opportunity to restore your confidence on our hospitality. Should you wish to discuss this...

King's Lynn, United Kingdom
Reviewed 24 August 2015

nice clean room, comfy beds, good shower room. Only problem we decided to keep curtains closed as the room looked out on to a high rise residential block of flats. This wouldn't be a problem if the window was frosted/opaque but as it was level with the balconies we could look into the residents front doors when opened and likewise...

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Helpful?
Thank Rainbow322009
IBIS Belfast C, General Manager at Ibis Belfast City Centre, responded to this review

Dear guest, Firstly, thank you for posting review on Tripadvisor. Please note that your feedback is very important for us and we will utilise your response to improve our service. Your comment about food is noted and will be discussed with chef. I would like to thank you for highlighting great location and friendly team. Once again, thank you for...

Dublin, Ireland
Reviewed 24 August 2015

Visited Belfast for a two day break, staying in Ibis. Nice room with good facilities and very helpful staff - very close to Donegal Square and Great Victoria street and lots of nice restaurants close by. Good value for money. Would certainly stay here again

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Helpful?
1Thank Aileen1808
IBIS Belfast C, General Manager at Ibis Belfast City Centre, responded to this review

Dear guest, Firstly, thank you for posting review on Tripadvisor. I am glad to read that you have found our hotel a great value for your money and indeed we are conveniently located to all major attractions. Thank you for highlighting our friendly staff services. Once again, thank you for your kind words. Kind regards, Syed Ejaz General Manager For...

Portsmouth, United Kingdom
Reviewed 23 August 2015

Very comfortable room, plenty of space, tea/coffee making facilities in the room. Well located in the city centre, and staff are really helpful and friendly. Breakfast was nice, with a good selection, and refreshed and refilled so there was always enough for everyone.

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Helpful?
Thank Julie B
IBIS Belfast C, General Manager at Ibis Belfast City Centre, responded to this review

Dear guest, Firstly, thank you for posting review on Tripadvisor. We are glad to receive your four star ratings and I am glad that you found our staff very helpfull and friendly. I have passed your positive feedback about breakfast to our kitchen team. Once again, thank you for your kind words. Kind regards, Syed Ejaz General Manager For best...

Reviewed 23 August 2015

My stay was for two nights. The location was very good. Not far from Titanic Quarter. The service from the staff was excellent, very pleasant and helpful. The breakfast is excellent value for money at £5.95 with a choice of cereals, pastries and full breakfast. Also a choice of cold drinks and tea and coffee. There are plenty of pubs...

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Helpful?
Thank LITTLEFALKY
IBIS Belfast C, General Manager at Ibis Belfast City Centre, responded to this review

Dear guest, Thank you for giving our five star ratings. We are delighted to read about your experience. Thank you for highlighting hotel amenities for the convenience of other guests. It will be a pleasure to greet you again. Once again, thank you for your kind words. Kind regards, Syed Ejaz General Manager For best available rates, please dial +44...

Reviewed 20 August 2015 via mobile

Staff were very polite and helpful didn't use the restaurant or bar so cannot comment on that but reception was clean and tidy the room is small but has everything you need! Only little picky things that let the room down the TV had a bad connect so you dare not touch it after getting the picture up or you...

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Helpful?
Thank Shauna H
IBIS Belfast C, General Manager at Ibis Belfast City Centre, responded to this review

Dear guest, Thank you for taking time to write review on Tripadvisor. I am sorry to note that we did not meet your expectations on this occasion. It would have been a pleasure to speak to you during your stay with us. I have asked our maintenance manager to check tuning in all of our TV's and our head house...

Brisbane, Australia
Reviewed 19 August 2015

I only stayed one night and found the hotel centrally located with just a five minute walk to the Europa Bus Centre/Great Victoria Street Railway Station. The hotel was very clean and comfortable with friendly staff. Would definitely stay here again.

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Thank ian a
IBIS Belfast C, General Manager at Ibis Belfast City Centre, responded to this review

Dear guest, Firstly, thank you for posting review on Tripadvisor. We are glad to receive your four star ratings and we are glad to know that you found our hotel clean, comfortable and friendly. I would like to thank you for highlighting location convenience for our guests. Once again, thank you for your kind words. Kind regards, Syed Ejaz General...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
Official Description (provided by the hotel)
Modern 124 bedroom Ibis hotel located downtown within Belfast City Centre. All rooms en-suite and non smoking. Free wifi in lobby and lounge. Secure discounted car parking is available at City Car Park throughout the week at a discounted rate of GBP 6 for 24 hours. Close to shopping district, business, entertainment and cultural attractions. Odyssey, Titanic Quarter, Victoria Square, Opera House and Waterfront. Breakfast 4am to midday. Café and Bar. ... more   less 

Additional Information about Ibis Belfast City Centre

Address: 100 Castle Street, Belfast BT1 1HF, Northern Ireland
Region: United Kingdom > Northern Ireland > Belfast > Golden Mile
Price Range: $119 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Belfast City Centre 3*
Number of rooms: 124
Reservation Options:
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Also Known As:
Ibis Belfast City Centre Hotel Belfast
Ibis Belfast City Centre Northern Ireland
Hotel Style:
#21 Romantic Hotel in Belfast
#21 Business Hotel in Belfast
#23 Family Hotel in Belfast
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Questions & Answers

Here's what travellers have asked, with answers from Ibis Belfast City Centre staff and other travellers.
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Questions? Get answers from Ibis Belfast City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiet rooms upstairs”
 of 5 bubbles Y6525NNannad, 24 Feb 2017 | Read review
“It was quiet on floor 5”
 of 5 bubbles I9093TJlaurenm, 13 Feb 2017 | Read review
“Higher floors will be quieter”
 of 5 bubbles KayleighB464, 13 Feb 2017 | Read review
“Good if you need room only very central to city”
 of 5 bubbles LLELED, 9 Feb 2017 | Read review
“Higher up is quieter”
 of 5 bubbles ShadowTours, 6 Feb 2017 | Read review
5 of 5