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Crowne Plaza Belfast

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#18 of 43 Hotels in Belfast
Certificate of Excellence
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Crowne Plaza Belfast
Crowne Plaza Belfast
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1,416 Reviews from our TripAdvisor Community

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Showing 1,390: English reviews
Tullamore, Ireland
Reviewed 1 week ago via mobile

Stayed here at the end of October 2016.A nice hotel 10mins from the city centre. We were a family of 5 3 kids under 10 we had to book 2 interconnecting rooms because seemingly you can not book a family room to take 5 in any hotel in Belfast yet we have stayed in a few hotels in Galway and...

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Helpful?
1Thank Leon1630
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this review

Dear Leon Thank you for taking the time to write your review and for sharing your recent experience. We do take all your comments on board and apologize for the disturbance due to other guests at this time. I am glad to say this is not regular and our night team are always at hand to deal with any issues...

Kilkenny, Ireland
Reviewed 1 week ago via mobile

Okay, I'm going to start off on the positives, hotel is very well situated, breakfast was amazing and the beds were so comfortable! However....I booked this through another site that I use regularly, BUT at the time of booking didn't clock the pay immediately. I was booking 3 months in advance for my birthday for a girls weekend. I called...

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2Thank jbh80
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this review

Dear Guest Thank you for posting your review during your recent stay. We are sorry to learn that you had a few issues concerning your reservation at this time. I will need to forward this on to our front of house team to have a better understanding of this. Depending on your booking and confirmation at the time and if...

Glasgow, United Kingdom
Reviewed 1 week ago

It's not a bad hotel, but it could be better. First impressions were mixed - plenty of parking, but at 3pm had to dodge round a pint glass and a beer bottle lying in the car park walk way from the night before. Reception staff were spot on - friendly and efficient, rooms allocated together, a nice IHG rewards welcome...

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3Thank xingu123
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this review

Dear Guest Thank you for writing your review during your recent stay at The Crowne Plaza Belfast. Your feedback is very valuable to us and appreciate all your comments. We are sorry to hear you encountered a few quality service issues at this time. It is very important that all our guests have a very comfortable and enjoyable experience and...

Reviewed 1 week ago via mobile

I have been staying at Crown Plaza for two weeks whilst working at one of our local sites in Maghaberry. The room is absolutely lovely, comfortable and clean absolutely no complaints. I have eaten in the restaurant every night and the food is good if a little over priced. The serving staff are really lovely and deserve a special mention....

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1Thank NRG2801
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this review

Dear Guest Thank you for selecting The Crowne Plaza Belfast for two week's while working in the area. We are delighted that our hotel was able to offer great facilities and excellent service, delicious food, comfortable rooms to make it the ideal place to stay. We look forward to welcome you and your family on your next visit back to...

Belfast, United Kingdom
Reviewed 1 week ago via mobile

Appalling behaviour and experience. After the money and the effort put into this event I was extremely disappointed that we were threw out just 1hr and 30 mins after we had arrived. Not only had we not received 3 course meal but our dinner was removed whilst we were still eating. We were also pestered to take a seat and...

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2Thank elizajoflynn
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this review

Dear Guest With reference to your review concerning the recent event being held at our hotel. We have been currently investigating this matter with all our senior management team and have dealt with the organisers of this event on his evening which took place. Regards Geraldine McLarnon

Belfast, United Kingdom
Reviewed 1 week ago via mobile

On Saturday 11th February I attended a formal at your hotel. However the night didn't go to plan I was absolutely horrified at how the whole event was handled after an hour and a half we where all told to leave due to a few people 'causing problems' which there was no evidence off. This made your hotel look very...

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4Thank soph345
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this review

Dear Sophia Further to your review concerning the recent event this has been forwarded on to our senior management team to investigate, this has have been dealt with in conjunction with the organisers of the formal event. Regards Geraldine Mclarnon

East Midlands, United Kingdom
Reviewed 2 weeks ago via mobile

Stayed at this hotel when visiting family. Rooms are spacious, clean and well maintained. The beds are comfortable and an excellent size. Both nights we stayed here we slept well. All of the staff I came across were helpful and pleasant. Breakfast was excellent, as a group of 7 we didn't have an issue being seated together. All breakfast items...

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1Thank jam79
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this review

Dear Guest Thank you for taking the time to write your review during your recent stay at The Crowne Plaza Belfast. We are delighted that you were impressed with all our facilities and service from our friendly and helpful staff & great choice to choose from in our restaurants to make it a lovely experience. So pleased you can highly...

Hong Kong, China
Reviewed 2 weeks ago via mobile

A nice new looking hotel. I think a converted Ramada hotel. But well presented and clean tidy. Upgraded room to Club. Free lounge access but I'd have to say a very poor Club offer at a Crowne Plaza. Bar food good and nice service. Pleasant staff.

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1Thank Dkkeeling
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this review

Dear Guest Thank you for posting your review during your recent stay at The Crowne Plaza Belfast. We appreciate all your comments and take all on board and will forward on to all our senior team. Your feedback is very important to us and hope we have the pleasure to welcome you back again in the future. Kind Regards Geraldine...

Attleborough, United Kingdom
Reviewed 2 weeks ago

stayed there on Monday , stay in Belfast on business quite a lot but never tried this hotel before. The room was very big and well equipped, good towels and robe, toiletries very good, safe and mini bar, I had a king size bed The facilities are very good I tried out the gym which was massive and well equipped,...

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1Thank Fatboy2Norwich
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this review

Dear Guest Thank you for choosing The Crowne Plaza Belfast. We are delighted to read all your comments and is wonderful to know that you were impressed with all our surrounding facilities, excellent service, delicious food that we provide here at our hotel. It is great that you would choose our hotel again in the future, a warm welcome awaits...

London, United Kingdom
Reviewed 2 weeks ago

It's a fine, clean hotel but little pricey for what it offers. We stayed 2 nigths at this hotel but didn't seem anything so special about it for the price we got. Yes, there is a small swimming pool which is part of the gym that is attached to the hotel but this is not a spa type that you...

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1Thank tuby_tuby
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this review

Dear Guest Thank you for posting your review during your recent stay at The Crowne Plaza Belfast. We appreciate all your feedback and is very important that all our guests have a very comfortable and enjoyable stay. Our team is always at hand to assist with any issues and to ensure we can make everything to your satisfaction. I have...

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Situated amidst the picturesque Lagan Valley Regional Park, the 4* Plaza Hotel Belfast Shaw's Bridge is your perfect choice for rest and relaxation. Just 10 minutes' drive from Belfast City Centre, the hotel boasts 120 luxurious bedrooms, The Green Room Restaurant and The River Bar onsite, free Wi-Fi and complimentary car parking. ... more   less 

Additional Information about Crowne Plaza Belfast

Address: 117 Milltown Road, Belfast BT8 7XP, Northern Ireland (Formerly Plaza Hotel Belfast)
Region: United Kingdom > Northern Ireland > Belfast
Price Range: $146 - $288 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Belfast 4*
Number of rooms: 120
Reservation Options:
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Also Known As:
Ramada Plaza, Belfast Hotel Belfast
Ramada Belfast
Belfast Ramada
Crowne Plaza Belfast Northern Ireland
Hotel Style:
#6 Business Hotel in Belfast
#12 Family Hotel in Belfast
#14 Luxury Hotel in Belfast
#16 Romantic Hotel in Belfast
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Belfast staff and other travellers.
8 questions
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Questions? Get answers from Crowne Plaza Belfast staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go elsewhere.”
 of 5 bubbles SCW1985, 23 Feb 2017 | Read review
“Family Rooms downstairs were excellent and quiet”
 of 5 bubbles ScottieH_12, 29 Jan 2017 | Read review
“Ground floor car park view”
 of 5 bubbles Danni1585, 19 Jan 2017 | Read review
“go for the Club Room”
 of 5 bubbles PATJORDAN, 13 Jan 2017 | Read review
“My tip would be to stay somewhere else!!!”
 of 5 bubbles 1monicad, 4 Jan 2017 | Read review
5 of 5