We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
What a lovely hotel. Decor amazing. Rooms amazing. The staff make you feel very welcome if not important. The hot tube on the roof top another added bonus with great views of The Albert clock. Picturesque at night with the streets lit up. Breakfast great....More
Had the most relaxing overnight at the merchant what a beautiful hotel from the moment you walk into this beautiful building the staff treat you very special we had a beautiful room 325 enjoyed are evening meal in the great room have had afternoon tea...More
I booked 2 nights in a Victorian room as a surprise for my husband's birthday. On our arrival, the very pleasant receptionist, Erin, informed us that we had been upgraded to a Victorian suite. This was totally unexpected and we were absolutely delighted with our...More
Fabulous one-night stay. Five star luxury but with friendly and approachable staff. We were very lucky to be upgraded to a junior suite at check-in. The room was beautiful with a separate sitting area. From the cocktail bar to roof top jacuzzi to breakfast, I...More
Went up here for afternoon tea. Busy place. Decor is wonderful. Afternoon tea was so amazing. Great atmosphere. Great music.... pianist and saxophonist. Staff were friendly and efficient. Would definitely go back.
Response from James7455 | Reviewed this property |
Hi Laura not sure if you have been but the reason for the noise is that its an old listed building so the owner's would have been restricted in the work to the property for sound proofing. The Art Deco section won't have... More
Hi Laura not sure if you have been but the reason for the noise is that its an old listed building so the owner's would have been restricted in the work to the property for sound proofing. The Art Deco section won't have such a problem as its brand new and the owner does a great job at most things. Enjoy your stay