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DoubleTree by Hilton Aberdeen City Centre

TravelocityUS$63*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$69*
US$63*
US$64*
US$69*
US$63*
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DoubleTree by Hilton Aberdeen City Centre
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1,303 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Aberdeen City Centre
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Showing 1,243: English reviews
Glasgow, United Kingdom
Reviewed 1 week ago via mobile

Stayed here for one night with my fiancé as we were going to the Brewdog AGM beer festival. Couldn't check in until 3pm, we were given a room on the ground floor right next to the reception. The room was dated and filthy. I was awake the whole night by a group who must have been sitting at the hotel...

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Helpful?
1Thank lyndsayloo
Hemant M, General Manager at DoubleTree by Hilton Aberdeen City Centre, responded to this review

Dear lyndsayloo Thank you for taking the time to write a review following your stay at DoubleTree by Hilton, Aberdeen City Centre. It’s disappointing to hear your feedback and I am sorry if we let you down on this occasion. We will of course be taking your feedback on board and look into the issues you have raised in order...

Perth, United Kingdom
Reviewed 1 week ago via mobile

My son was sick through the night during our stay, we therefore stripped the bed, and the very helpful receptionist on shift provided us with fresh bedding. We stripped the bed again in the morning, and a short while after doing so, my son handed his father a blade that he found on the mattress! Not only were myself, my...

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Helpful?
1Thank karacam84
Hemant M, General Manager at DoubleTree by Hilton Aberdeen City Centre, responded to this review

Dear karacam84 Thanks for sharing your experience on TripAdvisor. First and foremost, we are genuinely sorry about this incident, and we have taken this very seriously which we made clear when speaking to you at the hotel. We have investigated this with our management team and we are at a loss to explain how the disposable blade found its way...

Ceres, Fife
Reviewed 1 week ago via mobile

The room was spectacular. Comfortable and luxurious, with beautiful views across the bay. I was exceptionally dissapointed with the level of customer service that I received. Upon returning from a walk through the city at 3pm, a member of staff unlocked our door and walked into our room unannounced. Whilst she maintains that she had knocked prior to entering, it...

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Helpful?
1Thank Kevin M
Hemant M, General Manager at DoubleTree by Hilton Aberdeen City Centre, responded to this review

Dear Kevin M Thanks for sharing your review on TripAdvisor, and I’m sorry to hear your comments. Our housekeeping team always knock and announce themselves before entering, so my apologies for your experience. Thank you for your comments about our Platinum rooms, which are very popular with our guests. We hope that you will decide to stay again, that you...

Edinburgh, United Kingdom
Reviewed 2 weeks ago

Amazing stay. Lovely hotel. Lovely room with big comfy bed (my husband is 6ft 5), Great location. Staff were all brilliant. Special mention to a young girl call Megan who works in the restaurant. She was extremely friendly, helpful and made our evening meal a pleasure! Will definitely be back.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Fiona M
Hemant M, General Manager at DoubleTree by Hilton Aberdeen City Centre, responded to this review

Dear Fiona M Thank you for posting such a lovely review. I'm delighted to hear that you were impressed with the hotel, and that Megan created such a good impression! We'll certainly share your feedback with her. Thanks for choosing to stay with us, and I look forward to welcoming you back on your next visit. Kind regards Hemant Markanday...

Aberdeenshire, United Kingdom
Reviewed 2 weeks ago

Tried out lounge for a quiet, lazy lunch with two kids on a busy Sunday afternoon. We thought that the Hilton label would guarantee a good quality experience but it didn't meet our expectations. The good bits were the bar food which was good but at a premium price. That we didn't mind as we were happy to pay the...

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Helpful?
Thank XE-2Robert
Hemant M, General Manager at DoubleTree by Hilton Aberdeen City Centre, responded to this review

Dear XE-2Robert Thank you for visiting us for your recent lunch, and I’m sorry to hear that we did not meet your expectations. I appreciate that you enjoyed the food, but we will definitely look into the areas you mentioned and work on improving this for our guests. Thank you for you feedback and we hope that you will have...

UK
Reviewed 2 weeks ago

There is transfer of noise between bedrooms. I could hear the person in the next room snoring at night. The corridor outside the bedroom had a fire door right outside the room, and this slammed when people used it. The staff were friendly. Breakfast was from a good wide range of food and was well presented. This is described as...

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Helpful?
Thank Me-from-the-UK
Hemant M, General Manager at DoubleTree by Hilton Aberdeen City Centre, responded to this review

Dear Me-from-the-UK Thank you for sharing your experience of your recent stay, and sorry for the noise which you experienced. We will look into this and fix the noisy door. Thanks, too, for your comments about our friendly staff and breakfast. As you mentioned, our beach location is a short walk to Union Street, and adjacent to Codonas Amusement Park...

Inverness, United Kingdom
Reviewed 2 weeks ago

Arrived here this afternoon with our young daughter. We were very excited as we had managed to get a whole 2 days off work together and get a mini family break away with our 2 year old. Stepped in and from that moment it was an absolute nightmare. I was told there was no rooms available but yet i had...

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Helpful?
1Thank Ashlee T
Hemant M, General Manager at DoubleTree by Hilton Aberdeen City Centre, responded to this review

Dear Ashlee T Thank you for posting your review, although it is very disappointing to read as it is not entirely accurate. When you arrived at the hotel with no booking, we managed to allocate you a Premier room with sofa bed, and our receptionist gave you a discounted rate. Contrary to your review, we don’t overbook, and we would...

Reviewed 2 weeks ago via mobile

Booked well in advance, got an excellent rate. Room was clean and all that was needed for the stay. Staff on reception were excellent and took in a parcel which was being delivered for me. Very well situated for city centre and ASV. Will be back in June.

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Helpful?
Thank Andy F
Hemant M, General Manager at DoubleTree by Hilton Aberdeen City Centre, responded to this review

Dear Andy F Thank you for reviewing your recent stay at DoubleTree by Hilton, Aberdeen City Centre. We are delighted to hear that you found the hotel ‘very good value’. It’s great to see that you have enjoyed every aspect of your stay with us and we look forward to you staying with us again in June. Once again, many...

Inverness
Reviewed 3 weeks ago

Stayed here for one night in January and the room heater was as good as using a candle to heat the room, it was on full all night and I still had go to bed in my clothes to stay warm. Not what you would expect from a Hilton.

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Helpful?
1Thank InvernessKidds
Hemant M, General Manager at DoubleTree by Hilton Aberdeen City Centre, responded to this review

Dear InvernessKidds Thank you for reviewing your stay at DoubleTree by Hilton, Aberdeen City Centre. I am sorry to hear that you found your room cold when you stayed with us in January. We do have additional heaters that we can provide in your room should you require them. I am sorry for any inconvenience caused during your stay. Once...

Lincoln, United Kingdom
Reviewed 3 weeks ago via mobile

Excellent hotel with very nice large soft beds. Very spacious rooms with decent bathroom also. My pet hate though...why block ports on the TV? If I want to watch my chromecast, let me! Also your Hilton Honors wifi is extremely slow which is a big disappointment. Otherwise good location and friendly staff. Cookie on arrival was excellent.

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Helpful?
Thank oggycompton
Hemant M, General Manager at DoubleTree by Hilton Aberdeen City Centre, responded to this review

Dear oggycompton Thank you for taking the time to complete an online questionnaire following your recent stay at DoubleTree by Hilton, Aberdeen City Centre. We are pleased that overall you had an enjoyable stay. My apologies regarding the wifi, we will certainly look into this. The feedback since we changed suppliers in August last year has generally been very good...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Room Service
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about DoubleTree by Hilton Aberdeen City Centre

Address: Beach Boulevard, Aberdeen AB24 5EF, Scotland
Region: United Kingdom > Scotland > Aberdeenshire > Aberdeen
Price Range: $87 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Aberdeen City Centre 4*
Number of rooms: 168
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Also Known As:
Doubletree By Hilton Aberdeen City Centre Hotel Aberdeen
Doubletree Aberdeen City Centre
Hilton International Aberdeen
Patio Hotel Aberdeen
Aberdeen Hotel Patio
DoubleTree By Hilton Aberdeen City Centre Scotland
Hotel Style:
#16 Luxury Hotel in Aberdeen
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Aberdeen City Centre staff and other travellers.
7 questions
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Leeds, United Kingdom
Hastings, United Kingdom

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Questions? Get answers from DoubleTree by Hilton Aberdeen City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take a hot water bottle”
InvernessKidds, 5 Apr 2017 | Read review
“Rooms in the Platinum Building are fantastic, the Duplex and Junior suites are amazing”
136nileshkumarm, 5 Mar 2017 | Read review
“A free upgrade and discount to room rate was given as I had joined the free Hilton "club"”
Shly-54, 21 Feb 2017 | Read review
“Great central location”
cairntoul, 5 Feb 2017 | Read review
“The views from most rooms in the platinum club are lovely. Ask for a sea view.”
Yvonne003, 3 Feb 2017 | Read review
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Prices are for 1 room, 2 adults
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