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Palm Court Hotel

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#13 of 63 Hotels in Aberdeen
Certificate of Excellence
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1 room 2 adults 0 children
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Palm Court Hotel
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786 Reviews from our TripAdvisor Community

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Showing 781: English reviews
Buckie, United Kingdom
Reviewed 4 January 2016

The hotel was extremely busy on Xmas eve and Xmas day but this did not affect the standard of service, the staff were all so friendly and could not do enough, the young members of staff always had a smile on there face despite having to work on Xmas day. It's the first hotel I have stayed in that had...

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Helpful?
Thank denbarbeauty
palmcourt1, General Manager at Palm Court Hotel, responded to this review

Hello denbarbeauty, Thank you for your review and your kind words, I am so pleased you enjoyed your stay with us and our biscuit jar! I will make sure the team are made aware of all your kind comments . We look forward to looking after you in the future. Kind Regards Natasha

Epsom
Reviewed 4 January 2016

Had a private room booked for tea in the afternoon. Then used the bar and restaurant in the evening. Absolutely brilliant service. Would definitely recommend. The reception staff an the duty manager were awesome.

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Thank R7536FOsteve
palmcourt1, General Manager at Palm Court Hotel, responded to this review

Thank you R7536FOsteve, for your kind words and for taking the time to leave us such a great review, I will ensure that all the team are made aware of your comments and we look forward to looking after you again soon. Kind Regards Natasha

Aberdeen, United Kingdom
Reviewed 4 January 2016

For my special bithday, my family organised a surprise birthday party at The Palm Court. The room was well laid out and the table set beautifully, a great start. Unfortunately when it came to dinner, I was served an extremely overcooked steak ( I asked for it medium), which was inedible. My brother also returned his as it too was...

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1Thank Eleanore S
palmcourt1, General Manager at Palm Court Hotel, responded to this review

Thank you EleanoreS for taking the time to leave us a review, I am so sorry that you had issues with your steak on your birthday, I offer my sincere apologies that we let you down on your special day. I am pleased to read that the room looked beautiful and the staff looked after you if you wish to...

Aberdeenshire, United Kingdom
Reviewed 4 January 2016

What should have been a stress free lovely family lunch was instead the worst Christmas we have ever experienced. We arrived at 2pm for the 2.30 sitting to be told they had no note of our booking albeit they had managed to take payment weeks before. Finally we managed to secure a table and were given menus which did not...

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1Thank Joyce D
palmcourt1, General Manager at Palm Court Hotel, responded to this review

Hello JoyceD, thank you for taking the time to leave us a review.Firstly I am so terribly sorry that and can not apologise enough for letting you and your family down on such an important day.I am also so sorry about any confusion with your booking and the menus you were given, and your drink orders. We found ourselves with...

London, United Kingdom
Reviewed 3 January 2016

We booked Christmas lunch at The Palm Court Hotel, and while the staff quite clearly had some issues to deal with, myself and my party thought they did so in a professional and efficient manner. The food was delicious; we will definitely book again in the future. I would like to congratulate the staff on the way in which they...

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Thank RMags22
palmcourt1, General Manager at Palm Court Hotel, responded to this review

Hello RMags22, Thank you so much for your kind words, I will ensure all the team are made aware of them. I am pleased you enjoyed your day with us and we look forward to seeing you in the future . Kind Regards Natasha

Reviewed 2 January 2016 via mobile

Our evening there was perfect. The meal, the service and the staff were first class. Many thanks to the management and staff. Everything was superb and couldn't have been better. The pipe band after the bells was the end to a fantastic night. Natasha, Jack, Tim ,Rebecca Alex ,the chefs and all the staff-

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1Thank Margaret M
palmcourt1, General Manager at Palm Court Hotel, responded to this review

Hello Margaret M, Thank you for your kind words about your Hogmanay experience, I am so pleased you enjoyed the evening with us and I will pass on your kind comments to all the team.We look forward to seeing through the year.Kind Regards Natasha

Aberdeen, United Kingdom
Reviewed 2 January 2016 via mobile

It was decided that this year we'd go out for Xmas lunch which would be a first for us and after considering a few places we settled on the Palm Court which we were very excited about, especially since the price of £71pp we thought it would be a real event and something that we would of came away from...

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3Thank reith894
palmcourt1, General Manager at Palm Court Hotel, responded to this review

Thank you reith894 for taking the time to leave us a review,I can not apologise enough for letting you and your family down on this special occasion, especially since you had been looking forward to it for so long. We found ourselves with a lot of unexpected challenges on the day which the team and I tried to deal with...

Aberdeen, United Kingdom
Reviewed 1 January 2016

It has been very interesting reading the recent reviews of the Palm Court. As we (a group of 27 ladies) had booked twice before for our Christmas night out we had decided to return once again. We were given the same function room which was well laid out and comfortable. We had been asked to pre-order our meal which most...

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1Thank Irene C
palmcourt1, General Manager at Palm Court Hotel, responded to this review

Hello IreneC, thank you for taking the time to leave us a review, I am so sorry that we did not exceed your expectations of us on your visit to us during the festive period. I am terribly sorry that you experienced problems . I am also very sorry about the response you received,and I would love to speak to...

Aberdeen, United Kingdom
Reviewed 29 December 2015

We had been to the Palm Court for Christmas lunch 2014 , Because of having such a good experience and good food we booked again for this year. We arrived for our 2.30 sitting to find a queue out of the door of people waiting to be seated, and no-one seeming to have any idea what to do, we eventually...

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6Thank PJBAberdeen
64manager, General Manager at Palm Court Hotel, responded to this review

Dear PJBAberdeen Thank you for reviewing your recent experience with us. I can not apologise enough for letting you down on this special occasion, especially when you had such a good experience when you were last here, and it was on this basis that you rebooked. We found ourselves with a number of unexpected challenges to deal with in the...

Aberdeen, United Kingdom
Reviewed 28 December 2015 via mobile

Attended the Palm Court for family Xmas Party on 27th December - heard of all the disasters from Christmas Day - but I have to say they did a brilliant job - buffet was fantastic and the service was amazing! A special thank you to Tim - and Julie for the organisation.

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Thank thesteadingbrodiach
64manager, General Manager at Palm Court Hotel, responded to this review

Dear thesteadingbrodiach Thank you for your kind comments, these are very much appreciated. I am pleased to hear that you had a great time with us and will certainly share your comments with Julie and Tim, it will mean a lot to them. Kind regards Natasha General Manager

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Bothy Restaurant
The Bothy Restaurant
Cuisines: Bar, British, Scottish, European, Pub
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
The 4 star Palm Court Hotel has 23 stylish contemporary en-suite bedrooms offering fabulously comfortable accommodation within Aberdeen. All bedrooms have with Plasma television, DVD player, Complimentary Wifi, Tea & Coffee facilities, Hairdryers, Iron & ironing boards. Dry cleaning and DVD films for hire are available on request. A warm welcome and traditional Scottish food is guaranteed at The Palm Court's restaurant, the Bothy. The stylish yet relaxing surroundings of the restaurant and conservatory are ideal for quick lunch, relaxing meal or special celebratory dinner. Make the most of the summer and enjoy the fresh air by dining al fresco on our heated decking. Alternatively, enjoy a refreshing drink in Whisky Bar with a fine wine selection and rare malts. If you fancy a bar meal, these are available too. With four custom built function rooms the hotel is perfect for Meetings, Corporate Events and Weddings. The Palm Court Hotel is located in the quiet West End area of Aberdeen, only 15 minutes from Aberdeen Airport, 18 minutes from AECC and 10 minutes from local rail and bus stations. Plenty of complimentary onsite parking available. ... more   less 

Additional Information about Palm Court Hotel

Address: 81 Seafield Road, Aberdeen AB15 7YU, Scotland
Region: United Kingdom > Scotland > Aberdeenshire > Aberdeen
Price Range: $80 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Palm Court Hotel 4*
Number of rooms: 24
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Also Known As:
Palm Court Aberdeen
Hotel Palm Court
Palm Court Hotel Aberdeen, Scotland
Hotel Style:
#2 Family Hotel in Aberdeen
#7 Romantic Hotel in Aberdeen
#9 Luxury Hotel in Aberdeen
#10 Business Hotel in Aberdeen
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Questions & Answers

Here's what travellers have asked, with answers from Palm Court Hotel staff and other travellers.
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Questions? Get answers from Palm Court Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 21 was quiet.”
 of 5 bubbles MairiM, 19 Mar 2017 | Read review
“Room 6 quiet room at the back, and has a bath/shower.”
 of 5 bubbles Clientrep, 1 Feb 2017 | Read review
“Do not hesitate to ask if you need something, or something isn't working, e.g. a light - staff respond very positively abd will do what they can to resolve or show you how something works. ”
 of 5 bubbles isabelb692, 3 Jan 2017 | Read review
“Discuss needs with staff. Despite severl functions in progress, not distubed at all..”
 of 5 bubbles srdragon2000, 21 Dec 2016 | Read review
“Ask room with a view to the courtyard.”
 of 5 bubbles okine_m, 20 Oct 2016 | Read review
5 of 5