my sister and i just returned home after a 5 day stay here . rooms spotless clean view fantastic and service excellent the hospitality and kindness from staff was excellent. they couldnt do enough for us and i thank them very much and looking forward too our next visit. i should add ive stayed in many top hotels in the world and never got as good help and assistance as i got here ..
I was meant to be staying at the oban bay hotel but when I turned up I had been told that hotels.com had falsley advertise and I was actually staying in the regent Hotel which was disgusting compared to where I had originally booked. When I turned up to the regent Hotel (now renamed Muthu Oban bay Hotel which is suspiciously similar to where I was meant to be staying) the person on the desk knew exactly what they had done and had a smug look on their face. Already angry, I tried to give the Hotel a chance but when I walked in I knew it was going to be awful. We got up to our room and it was tiny, not even clean and the bed was actually to singles put together. I would not have been bothered if they had put me in a nice hotel but it was quite the opposite. Hotel staff were also rude. I would avoid this place at all costs! If I would have known I would be staying here I would not have booked. Waste of £115 ( I wouldn't pay 20 to stay here) and currently waiting on a refund but the Hotel won't answer which just sums it all up! If I could rate 0 I would.…
Fraudulently working with Oban Bay Hotel to get business. This place should be condemned! We had confirmed email booking through Expedia for a one night stay at the Oban Bay Hotel. We were told at check in that they had no booking and that another hotel was using their name and that we were booked in to this disgusting hotel. We could not stay there it was so bad and landed up travelling home as Expedia were completely useless and couldn't come up with a solution. We saw no other guests in this hotel and the shady characters in the so called reception looked really guilty and had nothing to say when we said we couldn't stay there.
Now called the Mutha Oban Hotel. The staff were very friendly and helpful and the location was ideal for the harbour or shops. The hotel is a very old building and in it’s day would have been spectacular but unfortunately it’s a bit tired but was clean and comfortable. Had a good nights sleep breakfast could have been better, thought the produce could have been a higher standard.
While I take the point that the Rooms could benefit from a little upgrading, I have to say that both our room and the common areas of the hotel were spotlessly clean. Plenty of hot water and comfortable bed. Spectacular sea view. Lovely breakfast. Staff were welcoming and helpful.