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Bay Waverley Castle Hotel

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597 Reviews from our TripAdvisor Community

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Showing 595: English reviews
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Newcastle upon Tyne, United Kingdom
Reviewed 2 days ago NEW

Our first trip to the Waverley castle hotel, the journey was a quick one as we joined coach at Newcastle, we travelled with national holidays, all passengers were from the north east. We arrived before 3o'clock after a short visit to the lovely Melrose. Impressed with the lovely clean and picturesque town. A quick check in at the hotel and...

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Helpful?
Thank Sheila G
Nottingham, United Kingdom
Reviewed 2 days ago NEWvia mobile

Back to one of my favourite Bay Hotels with Shearings. The refurbishments are going along fine. Nice to see the long serving staff are still here. Our coach driver Stuart is excellent as is Rita who did the meet and greet bit when we arrived. Ben the restaurant manager is a very professional worker. All the staff were brilliant. What...

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Thank Johnmhouston
North Yorkshire, United Kingdom
Reviewed 1 week ago

Returned from a 5 days Shearings break and had a great time. Melrose is only a 2hr journey from the pick up point of Washington services so arrived at the hotel for 3pm in daylight which is a first for us on a Shearings trip. Met at the hotel by the ever helpful assistant manager Rita who explained the H&S...

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Thank Alfonso_frisk
Reviewed 1 week ago via mobile

This was our 2nd Monday - Friday trip on a coach and it did not disappoint. The hotel was lovely, our room was large with a generous size bathroom. The food was very nice, portioned just right when having 3 courses, Also entertainment each night with a few games of bingo to keep all ages happy. Last but certainly not...

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Thank Verge T
Manchester, United Kingdom
Reviewed 2 weeks ago

we stayed here the same week last year on the same coach trip. Although our room was considerably better than last year the food was certainly worse, everything done cheap to a budget. Hotel quite old fashioned and run down in certain areas. Reasonably clean everywhere and staff quite friendly. Rooms clean and reasonable size but bathroom was tiny. You...

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Thank Geoff L
James M, General Manager at Bay Waverley Castle Hotel, responded to this review

Dear Geoff L Thank you for taking the time to review your staff - we are disappointed you didn't enjoy your meals - as you will see from many reviews on the site the meals are normally well received. We wish you well in your future travels Regards James

Stourbridge, United Kingdom
Reviewed 3 weeks ago

Stayed here for a midweek break with family and friends. The hotel was very welcoming and was always greeted with a smile by the reception staff. Had a room on the ground floor and the room was clean and very warm. Had to turn heating down. The restaurant was very good the food was always hot and was served by...

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Helpful?
Thank jackie2286
James M, General Manager at Bay Waverley Castle Hotel, responded to this review

Dear jackie2286 Thank you for taking the time to review your recent stay with us and we are delighted you enjoyed all aspects of your stay. We look forward to welcoming you back in the future Kind regards James

Tewkesbury, United Kingdom
Reviewed 3 weeks ago

Stayed at the hotel on a Shearing holiday trip. Driver was on time at our pick up point and taken to the hub at Corley, smooth changeover and we were then away on our coach for the week, Drivers all very pleasant and kept you informed of what was happening. We arrived at the hotel about 9.30pm, check-in quick and...

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Thank 1111travellers
James M, General Manager at Bay Waverley Castle Hotel, responded to this review

Dear 1111travellers Thank you for taking the time to review you recent stay with us and we are pleased that you enjoyed the whole break from pick up and drop off. We are pleased that you received the type of room requested. We encourage all of our guests who have booked through Shearings to give us their requests at the...

Marske-by-the-Sea, United Kingdom
Reviewed 3 weeks ago

The rooms where clean and well kept. The service at the Bar and the Restaurant was excellent. We could find no faults with the staff as every one new what they were doing. Every Night there was a stage show and all the artists put on a good show/

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Thank Anthony C
James M, General Manager at Bay Waverley Castle Hotel, responded to this review

Dear Anthony C Thank you for you review of your stay with us. We are so pleased you enjoyed your stay and hope to be able to welcome you back in the future Kind regards James

mansfield uk
Reviewed 4 weeks ago

First impresions very good,a large hotel in plenty of grounds and gardens,we was in room 306 a large twin superior,it was well away from the bar area on the other side so didnt get no noise only a good nights sleep,the beds were new very comfy with crisp white linnen comfy pillows,the room was like any superior range in the...

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Helpful?
Thank idamay
James M, General Manager at Bay Waverley Castle Hotel, responded to this review

Dear idamay Thank you for taking the time to review your stay with us and we are pleased that you enjoyed yourselves. I apologise that you room wasn't warm enough for you - if you had mentioned during your stay we would of got another heater for you. I am delighted you like the breakfast buffet - some guests didn't...

South Shields, United Kingdom
Reviewed 4 weeks ago via mobile

Had a great 4 days here. Food was great. Rooms nice. Entertainment good. Was on bus holiday which included this hotel. Value for money. Have no complaints. Been before and would most definitely go again.

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Thank Pauline3562
James M, General Manager at Bay Waverley Castle Hotel, responded to this review

Dear Pauline3562 Thank you for taking the time to review your stay with us and we are delighted you enjoyed your stay. With Value for money as one of our core values we are so pleased you found this to be the case. We look forward to welcoming you back in the future Kind regards James

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
Services
  • Meeting Rooms
Official Description (provided by the hotel)
The stately looking Waverley Castle Hotel, situated one mile outside the town of Melrose, is set splendidly in five acres of rolling parkland at the heart of the Scottish Borders. Nestling between the River Tweed and the Eildon Hills, it is a stunning building boasting stunning views. Guests can happily relax in the Eildon Restaurant and enjoy outstanding views out over the Eildon Hills. After dinner you can continue your evening in the welcoming bar and ballroom where you can dance the night away to our excellent evening entertainment. The area is perfect for those who like to get out and explore. There are several sightseeing walks to enjoy nearby including one along the River Tweed. Historical Edinburgh is easily accessible by car for a day trip and is well worth a visit for the castle, shops, architecture and much more. ... more   less 

Additional Information about Bay Waverley Castle Hotel

Address: Waverley Road | Waverley Road, Melrose TD6 9AA, Scotland
Region: United Kingdom > Scotland > Borders > Melrose
Price Range: $135 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bay Waverley Castle Hotel 3*
Number of rooms: 79
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Also Known As:
Waverley Castle Hotel
Waverley Castle Melrose
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Questions & Answers

Here's what travellers have asked, with answers from Bay Waverley Castle Hotel staff and other travellers.
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Questions? Get answers from Bay Waverley Castle Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we had ground floor . very quiet”
 of 5 bubbles GeoffL835, 7 Mar 2017 | Read review
“Floor 2 all rooms have a good view”
 of 5 bubbles anthonycK79SP, 1 Mar 2017 | Read review
“rooms on right side third floor are quiter as his the ground floor”
  • room 306
  • room 306
 of 5 bubbles idamay, 26 Feb 2017 | Read review
“Standard plus might not be your best bet”
 of 5 bubbles mcgillgj, 27 Jan 2017 | Read review
“Ring up hotel and discuss your requirements. They will meet your needs if they can.”
 of 5 bubbles lyndsay0, 23 Jan 2017 | Read review
5 of 5