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Best Western Station Hotel

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405 Reviews from our TripAdvisor Community

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Showing 400: English reviews
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London, United Kingdom
Reviewed 2 weeks ago

Friendly and helpful staff, hotel spotlessly clean, great modern bedroom and bathroom, very good breakfast. Amazingly good value on their winter weekend rate. We would definitely stay here again if in the area and would recommend to others.

Thank Catherine989
Aileen_McGhie, Owner at Best Western Station Hotel, responded to this review

Dear Catherine989 Thanks so much for taking the time to write nice things about us. I'm glad you appreciated the Winter Break deal, which we are pleased to be offering on several weekends until the end of March. All the best to you.

Bradford, United Kingdom
Reviewed 4 weeks ago via mobile

Through work in general I have to use an agency, but despite working in Dumfries regularly, January was the first allocation to the Best Western Station Hotel. What a gem. Located very close to the town centre and very close to the train station, its meals, particularly breakfast were a dream to behold. Really Friendly staff, modern comfortable rooms make...

Thank Daryn G
Aileen_McGhie, Owner at Best Western Station Hotel, responded to this review

At last you have found us, Daryn! Where have you been all this time?! Come back soon. Kind regards from all of us.

Wrexham, United Kingdom
Reviewed 17 January 2017

Just returned from 2 night stay in this lovely hotel. Wasn't sure what to expect from the exterior look of this very old character building, but from arrival in reception and throughout our stay all the staff couldn't have been more helpful. Our room was very modern, tastefully decorated, comfortable huge bed, more than adequate bathroom and most importantly everyting...

Thank Chris T
Aileen_McGhie, Owner at Best Western Station Hotel, responded to this review

Wow! What a lovely recommendation. Thank you so much for this. We look forward to seeing you next time. Kind regards from us all.

Glasgow, United Kingdom
Reviewed 16 December 2016

My mum and dad where staying here and we went to have dinner with them. The food is amazing and the service outstanding. The hotel is clean and the rooms very large and comfortable plus the hotel has a lift between floors which helps people who find stairs difficult. The bar is great and all the staff friendly and very...

Thank shazza186534
Aileen_McGhie, Owner at Best Western Station Hotel, responded to this review

Thanks so much for such a great write up on the Courtyard Bistro and hotel in general - it's really appreciated by everyone on the team. A Merry Christmas from all of us and hope to see you again next year!

Reviewed 15 December 2016

After a long journey I was met with a very warm welcome by the properterior which cascaded down to all of the staff. The room was excellent and as for the food it was outstanding, the breakfast lasted me until my evening meal. My husband sent me with a food order to collect from a local butchers. However Aileen kindly...

Thank KingoMidlands
Aileen_McGhie, Owner at Best Western Station Hotel, responded to this review

Hello and thank you on behalf of the whole team for your lovely review. Hope your husband enjoyed his Houston's Haggis! Merry Christmas to you both.

Reviewed 2 December 2016 via mobile

Easy to find with ample free parking opposite the station.Check in friendly and efficient. Executive room with four poster was well appointed and comfortable. Bathroom whilst having a spa bath, which was pleasant, was in need of modernisation. It was our choice but on reflection the very modern alternative would have been better for us and better value for money....

Thank moodyherbert
Aileen_McGhie, Owner at Best Western Station Hotel, responded to this review

Hello and thank you for taking the time to write a review. We are continuing through our programme of re-furbishment and while we take "old style" as a compliment, our aim is to provide a comfortable blend of traditional and modern in everything we do. We hope that this was apparent from the re-furbished room you saw and that you...

Warwick, United Kingdom
Reviewed 1 December 2016 via mobile

Genuinely nice old hotel that has pleasant updated rooms and serves a good steak and a great breakfast. Staff are all really nice and very helpful. Parking is free to guests and it's just a short walk to the town centre if you want a stroll. Surprisingly quiet at night so don't be put off by the fact it is...

Thank Johnfcooper
Edinburgh, United Kingdom
Reviewed 28 November 2016 via mobile

Stayed here sat 26th November executive room , outstanding with coffee machine , lovely big room , huge bed and nice selection for breakfast , evening meal was lovely and service second to none , hotel was quiet which is perfect for relaxing , staff were friendly , and hotel was walking distance from centre of town , would recommend...

Thank Baz1875
Aileen_McGhie, Owner at Best Western Station Hotel, responded to this review

The Team and I are very grateful that you took the time to write us this great review and hope you have a lovely Christmas!

Reviewed 9 November 2016

The Station Hotel is a large traditional hotel with the very attractive addition of a large modern conservatory Bistro & Beer Garden. Rooms are large and have undergone a makeover with flatscreen tv, iron/ironing board, tea/coffee making facilities. The bed, described online as King Size was clearly Super-King and extremely comfortable with a choice of firm/soft pillows. All areas of...

Thank NorrieR44
Aileen_McGhie, Owner at Best Western Station Hotel, responded to this review

Thank you so much for taking the time to describe the hotel in so much detail and so favourably. We look forward to seeing you again.

Reviewed 5 November 2016 via mobile

I have been staying here on and off for work over last week and will be doing so until December! And I have to say my first week has been excellent! Staff are wonderful, very polite and helpful! Nothing is too much trouble! From storing my bags before/after I check in/out while I am work, to filling my travel mug...

Thank Nicola L
Aileen_McGhie, Owner at Best Western Station Hotel, responded to this review

Hello and thank you for your great comments. I think we need to fill your flask with Hot Toddy this weather to keep the cold out. Look forward to seeing you again soon!

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Courtyard Bistro
Courtyard Bistro
Cuisines: European, Scottish, International, British
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Best Western Station Hotel is a traditional railway hotel offering 3-star accommodation just a few minutes' walk from Dumfries town centre. Guests return again and again to enjoy our excellent food and friendly service . All rooms have flat screen freeview TVs, ironing centres and wired internet and there is free wi-fi throughout the hotel. ... more   less 

Additional Information about Best Western Station Hotel

Address: 49 Lovers Walk, Dumfries DG1 1LT, Scotland
Region: United Kingdom > Scotland > Dumfries and Galloway > Dumfries
Price Range: $122 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Station Hotel 3*
Number of rooms: 32
Reservation Options:
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Also Known As:
Best Western Dumfries
Dumfries Best Western
Hotel Style:
#2 Family Hotel in Dumfries
#2 Business Hotel in Dumfries
#3 Romantic Hotel in Dumfries
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Station Hotel staff and other travellers.
3 questions
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Glasgow, United Kingdom
7 months ago
Cowdenbeath, United Kingdom

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Questions? Get answers from Best Western Station Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“38 is a four poster with whirlpool bath”
 of 5 bubbles shazza186534, 15 Dec 2016 | Read review
“Room 14 was at the front of the hotel opposite the station but there was no noise from the trains.”
 of 5 bubbles Porky57, 27 Oct 2016 | Read review
“Room very spacious tidy with good sized bathrooms plenty of plug sockets”
 of 5 bubbles andrewa614, 7 Sep 2016 | Read review
“Attitude very poor”
 of 5 bubbles LMWC, 31 Aug 2016 | Read review
“Choose rooms on the station side of the hotel, they're quieter.”
 of 5 bubbles gordons874, 10 Aug 2016 | Read review
5 of 5