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Hetland Hall Hotel

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1 room 2 adults 0 children
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612 Reviews from our TripAdvisor Community

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Showing 611: English reviews
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Wednesfield, United Kingdom
Reviewed 2 days ago NEW

We stayed for 2 nights and I wish it had been more. As others have said the hotel is going through a refurbishment and after a sneak peak at the finished function room its going to be beautiful when finished. However the refurb didnt affect our stay at all. The staff were brilliant, happy, friendly & helpful..you couldnt ask for...

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1Thank Jayne H
Reviewed 4 days ago NEWvia mobile

Lovely hotel in middle of renovation but hasn't interfered with our stay. Friendly staff. Good sized rooms. Enjoyed our stay, just wished there was more too do, good food. Great for walkers lovely countryside.

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1Thank Louise R
Ayr, United Kingdom
Reviewed 5 days ago NEWvia mobile

Wasn't sure what I would find the hotel is undergoing a major refurbishment, the room is small but clean needs updating which will happen, as for the restaurant the food is very good service is excellent. I am keen to revisit this hotel once the planned work has been completed

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1Thank Andy M
Sheffield, United Kingdom
Reviewed 6 days ago NEW

This hotel is undergoing refurbishment. The staff are pleasant and helpful, the food was good value in quality and quantity. The room was spotlessly clean as was the en suite. To get into the wardrobe you had to move the bedside table but we were in the part awaiting to be refurbished which was obvious by the state of the...

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1Thank Jubb19
Ormskirk, United Kingdom
Reviewed 1 week ago

Stayed here overnight but would not return. The building is lovely however desperately in need of some tlc. My room was very tired, shabby and not overly clean - especially the bathroom! Food was really disappointing - evening meal was ok but not brilliant, breakfast and lunch was appalling - lunch in particular - microwaved to death but cold. Could...

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Thank Gabi B
North Yorkshire, United Kingdom
Reviewed 1 week ago

Only after booking a 2 night deal did I research the local attractions of which there seemed to be precious few. When the local highlights feature shopping malls, garden centres and anything even faintly associated with Robbie Burns, the omens are not great, so I feared the worst. The hotel proved to be a pleasant surprise. Our room (No 2)...

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Thank bertiebeaver
Glasgow, United Kingdom
Reviewed 1 week ago

This is an old building that is looking a bit tired and needing a bit of TLC. The food was excellent in Quality and Quantity and well described on an attractive menu. All the staff were pleasant and helpful and made our stay enjoyable. We were in room 1 which was large and facing the back of the building. It...

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1Thank r_david51
Dumfries and Galloway, United Kingdom
Reviewed 3 weeks ago via mobile

Visited hetland hall hotel today for lunch with a friend and my son for lunch and it couldn't have been better! The renovations are well under way and it's lovely to see the hard work that's going into this place something this area is needing! The food and service was first class! Will definitely be back in the near future...

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2Thank Kelzmac2611
Scotland
Reviewed 3 weeks ago

Stayed here using a Wowcher deal. I was a bit dubious having read some of the reviews. I've stayed in some amazing places and this wasn't one of them but it WAS great for a little getaway. We were upgraded from a standard room to a deluxe room free of charge. we were given room 1 which is huge! It's...

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2Thank JJ1874
Reviewed 4 weeks ago

The room we had (9) was freezing cold with a fan heater as the sole heating the bathroom was disgusting and smelt like a public toilet the view from the bedroom window looked like a bomb site with old sinks and baths,wood,pipes. When asked if it would be possible to be moved we were offered another room just as disgusting....

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1Thank Karen B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Laundry Service

Additional Information about Hetland Hall Hotel

Address: Carrutherstown, Dumfries DG1 4JX, Scotland
Region: United Kingdom > Scotland > Dumfries and Galloway > Dumfries
Price Range: $89 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hetland Hall Hotel 3*
Number of rooms: 30
Reservation Options:
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Also Known As:
Best Western Dumfries
Dumfries Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Hetland Hall Hotel staff and other travellers.
14 questions
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Questions? Get answers from Hetland Hall Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 17... huge room, bed & bathroom!”
 of 5 bubbles JayneH964, 21 Mar 2017 | Read review
“Stay at the front for the view but the rear for peace and quiet.”
 of 5 bubbles bertiebeaver, 13 Mar 2017 | Read review
“Room 1 was huge and faces the rear. Ask for an upgrade you never know!”
 of 5 bubbles JJ1874, 1 Mar 2017 | Read review
“The rooms at the far side of the hotel could do with an update.”
 of 5 bubbles emmamS6338LV, 13 Feb 2017 | Read review
“Sorry we did not stay, just a lunch visit”
 of 5 bubbles 66buster, 23 Jan 2017 | Read review
5 of 5