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Cairndale Hotel & Leisure Club

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698 Reviews from our TripAdvisor Community

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Showing 692: English reviews
Reviewed 25 February 2015 via mobile

Had a meal at this place with work and the place wasn't as good as the price would make you think ! I handed back all three courses of the meal and left. I certainly won't be back to this place in a hurry , I would recommend not to eat here maybe have a pint but not to eat...

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4Thank Number-seven7
UK Various
Reviewed 21 February 2015

Booked a two night midweek stay in the Cairndale with 5PM.com. Cost £99 for two nights and on booking I also reserved a 4- course meal with a bottle of wine for an added £45. On arrival at around 1;30 the receptionist checked our room was ready which it was. We also received a call to check we found the...

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2Thank alanrphillips
MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review

Thank you for such excellent feedback following your recent visit to the hotel.

Paisley, Scotland, United Kingdom
Reviewed 21 February 2015

Spent Tuesday to Friday at the Cairndale Hotel. The staff were very friendly and nothing was too much trouble. We had a room with a double bed and a single bed and it was one of the largest hotel rooms I have ever stayed in. The ensuite was spotless and the towels changed every day. The swimming pool was very...

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4Thank Pauline M
MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review

Hi Pauline, I was delighted to hear how much you enjoyed your recent visit to the hotel and your feedback about the friendliness of our staff is much appreciated.

Kilmarnock, United Kingdom
Reviewed 19 February 2015

My wife and I spent a Spa night here on Sunday 15th Feb,15. Good sized bedroom with king sized comfortable bed and large bathroom. Tall ceiling. Room was very clean. After our spa session we enjoyed the full use of the leisure club downstairs. It to was clean. Later we went and enjoyed our four course dinner which was part...

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2Thank Bill C
MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review

Hi Bill Thank you for your excellent feedback following your recent visit to the hotel. I was sorry your stay was spoiled by noisy guests and this is something the hotel should have addressed at the time.

Kinross, United Kingdom
Reviewed 18 February 2015

Have just returned from a 2 day stay at this lovely hotel. Our room was large, well equipped and spotless. The ensuite looked as though it had never been used it was so clean. The food was first class. All the staff made us feel very welcome and nothing was any trouble. The pool is great and well looked after....

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4Thank Caroline T
MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review

Thank you for taking the time to post such an excellent review following your recent visit to the hotel. Your feedback is very much appreciated by everyone concerned with your stay.

Perth, United Kingdom
Reviewed 16 February 2015

Just Back from a great weekend. Room large enough and very hot but just turned heating off. All the staff lovely. Had a four course meal first night which was excellent. On the second night it was the elvis tribute he was fantastic and I was never an elvis fan! The meal was superb just perfect for valentines night ....

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5Thank karen h
MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review

Hi Karen, Thank you for your excellent feedback following your recent visit to the hotel for our Valentine's Weekend. I was delighted to hear how much you enjoyed our Elvis Tribute Night and I know that everyone involved with your stay will appreciate your comments about your stay.

Penrith, United Kingdom
Reviewed 15 February 2015

Had lovely stay. Leisure facilities great. Breakfast ok but not great. Food just not hot enough. My only gripe is the noise the doors of the rooms make and every time someone shut (but sounded like slamming) their door our door rattled. other than that staff were lovely and welcoming.

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2Thank Angela S
MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review

Hi Angela, Thank you for your very constructive feedback following your recent visit to the hotel. Your comments will help us to make improvements in the future.

Reviewed 14 February 2015

Prior to buying my 5pm deal for this hotel, I confirmed with the hotel their availability. When i was told that that they had availability all week, we bought the deal under the assumption that we would get a room on the date we wished. On calling the hotel to book, we were initially told that there was NO ROOMS...

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2Thank Lauren S
Scotland, United Kingdom
Reviewed 11 February 2015

So you don't think Im being a bit harsh on the hotel I'll point out that the reception staff on arrival were really nice, the room although a bit dated was clean and the bed very comfortable; I had a good nights sleep. Evening meal was OK however the breakfast was way below the standard I would expect, I have...

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1Thank heresjohnny2014
Kilmarnock, United Kingdom
Reviewed 9 February 2015

Stayed here for 3 nights, 2 with dinner included. Breakfast was great but was disappointed with dinner where I could only pick one option out of 6 over the 3 courses. Expected a better choice of food. Rooms are fairly small with hairdryers that are old fashioned and wouldn't dry long hair very quickly. Good having tea/coffee as well as...

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2Thank mollyham4
MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review

Thank you for giving us such an excellent review following your recent visit to the hotel :-)

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room

Additional Information about Cairndale Hotel & Leisure Club

Address: English St., Dumfries DG1 2DF, Scotland
Region: United Kingdom > Scotland > Dumfries and Galloway > Dumfries
Price Range: $118 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cairndale Hotel & Leisure Club 3*
Number of rooms: 91
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Also Known As:
Cairndale Hotel And Leisure Club
Cairndale Hotel Leisure
Cairndale Dumfries Hotel
Hotel Style:
#5 Family Hotel in Dumfries
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Questions & Answers

Here's what travellers have asked, with answers from Cairndale Hotel & Leisure Club staff and other travellers.
2 questions
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Hampshire
3 months ago

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Questions? Get answers from Cairndale Hotel & Leisure Club staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had 2 twin rooms very roomy on second floor one at front and one at back we had no problems at all”
 of 5 bubbles 170lottie, 3 Dec 2016 | Read review
“Upper floor perhaps facing the church across the road.”
 of 5 bubbles MrTerry, 30 Nov 2016 | Read review
“Front facing”
 of 5 bubbles JackLove2013, 26 Nov 2016 | Read review
“We were in room 21 very spacious , bed was massive plenty room to relax .Toiletries were supplied. Very nice and clean.”
 of 5 bubbles 936DIANE, 10 Nov 2016 | Read review
“One at the front and in the middle”
 of 5 bubbles JulieB857, 9 Nov 2016 | Read review
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