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Holiday Inn Dumfries

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The Crichton Bankend Road, Dumfries DG1 4UQ Scotland
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (332)
Room & Suite (97)
Dining (66)
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 18/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Dumfries
Updated 18/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 8 hotels in Dumfries
Location
Cleanliness
Service
Value

See why so many travellers make Holiday Inn Dumfries their hotel of choice when visiting Dumfries. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travellers like you.

Close to some of Dumfries' most popular landmarks, such as Old Bridge House Museum (1.4 mi) and Midsteeple (1.5 mi), Dumfries Aston is a great destination for tourists.

Dumfries Aston is a family-friendly hotel offering a flat screen TV, air conditioning, and a refrigerator in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.

The hotel features 24 hour front desk, room service, and a picnic area. Plus, guests can enjoy a lounge, which has made this a popular choice among travellers visiting Dumfries. For guests with a vehicle, free parking is available.

When you’re feeling hungry, be sure to check out La Dolce Vita, which is a seafood restaurant that is popular with locals and out-of-towners alike.

There is no shortage of things to do in the area: explore popular gardens such as Garden of Cosmic Speculation, Hetland Garden Centre, and The Crichton Garden.

At Holiday Inn Dumfries, your comfort and satisfaction come first, and they look forward to welcoming you to Dumfries.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Conference facilities
Non-smoking hotel
Parking
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Outdoor furniture
Picnic area
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Bath / shower
Complimentary toiletries
Safe
Telephone
Iron
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Mid-range
Languages Spoken
English
1350Reviews9Q+A100Room tips
Traveller rating
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Popular mentions
Allison B wrote a review Yesterday
1 contribution
Arrived 15 minutes early, room not ready. Meal at teatime totally average, service diabolically slow due to technical issue with till, only 1 guy "working" no apology ! Chicken curry was basically a chicken burger cut up with rice! £15.95! Went to event and came back ready for nightcap to find bar closed! After i and others complained, the night guy did open the bar ! He was the only one that made an effort! Breakfast ! Probably the worst I've ever had in hotel. Value for money ? No. Could I honestly recommend ? No. Hope the £50 bank card charge is refunded promptly.
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Date of stay: December 2021Trip type: Travelled with family
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Pennywise2 wrote a review Nov 2021
49 contributions22 helpful votes
+1
Stayed at The Holiday Inn a couple of weeks ago. We have been quite a few times and we love it there it's so relaxing and the grounds are lovely. We have had a few issues in the past with food but not this time it was all delicious and one of the best continental breakfast I've seen for choice cooked is also available😋There is a bus which stops in the grounds that goes into Dumfries but remember if you are from England you can't use your bus pass😊or about a 20 minute walk.Room was lovely and the staff were all brilliant nothing was to much trouble🥰 One thing I would say we were asked to pay the full bill which we had already paid with MHB and this has happened before but it was quickly sorted. We will definitely be back again 👍
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Date of stay: November 2021Trip type: Travelled as a couple
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Response from Heather Bell, Owner at Holiday Inn Dumfries
Responded 3 days ago
Many thanks for your feedback. All feedback is good as it helps us improve the service for future guests. I am happy that the food quality has improved and that you enjoyed your stay. I will speak to the reception team regarding the payment issues but i am happy it was resolved very quickley we look forward to welcoming you back very soon yours
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rush2112 wrote a review Nov 2021
Newtonhill, Scotland137 contributions220 helpful votes
Booked this hotel at short notice as we checked out of theTravelodge Dumfries without staying there (separate review posted). Lovely dog friendly room, very clean and comfortable and a lovely breakfast. The hotel is ideally situated for lovely walks.
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Date of stay: November 2021
Rooms
Cleanliness
Service
1 Helpful vote
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Response from Heather Bell, Owner at Holiday Inn Dumfries
Responded 3 weeks ago
Many thanks for your feedback. All feedback is good as it helps us improve services for the future. I am happy you have enjoyed your stay and we look forward to welcoming you back very soon Yours Andi Martin Reception Manager
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Nick K wrote a review Nov 2021
Grantham, United Kingdom75 contributions61 helpful votes
I stay at IHG hotels on average twice a week with business. Sadly since the last time I visited this particular hotel it appeared standards had dropped slightly. More like nose dived! Our room was dirty, the bath had residue from previous guests still lingering on it, the desk and table in the room were grubby with sticky marks and the bathroom had dirty hand prints marked on the wall. The cleaning it is fair to say, is lacking. When I mentioned it to the lady on reception, she simply was indifferent! It’s a buyers market- I won’t be returning! The breakfast was poor. Bacon swimming in fat and potatoe scones fried to a blackened oily mess. A lack of comprehension from the staff was evident when asking for skimmed milk doesn’t mean I want almond milk!
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Date of stay: November 2021Trip type: Travelled as a couple
Room Tip: Stay somewhere else
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Response from Heather Bell, Owner at Holiday Inn Dumfries
Responded 3 weeks ago
Many thanks for your feedback. All feedback is good as it helps us improve services for the future. I have passed your feedback on to the housekeeper who i am confident will look at the reason behind why it happened and will implement improvements immediately. I have also spoken to the chef regarding the quality of the breakfast food and the service you received. Please accept my apologies on behalf of the hotel and please do let me know if there is anything i can do. Yours Andi Martin Reception Manager
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Kirsty S wrote a review Nov 2021
1 contribution1 helpful vote
The staff throughout the hotel are so attentive, (we dealt with staff from reception, the restaurant, the bar and housekeeping) they can't do enough for you and go over and above to help anyone it they ask. The rooms were a good size, clean, well presented and modern. Breakfast was fantastic, my other half is particular, I didn't expect him to eat the breakfast in the hotel (he never does) but he ate and enjoyed breakfast both mornings- a sign the breakfast must be seriously good! Dinner was really nice too. The grounds around the hotel are super for a walk and and a bit of exploring.
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Date of stay: November 2021Trip type: Travelled as a couple
1 Helpful vote
Helpful
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Response from Heather Bell, Owner at Holiday Inn Dumfries
Responded 3 weeks ago
Many thanks for your feedback. All feedback is good as it helps us improve services for the future. I am happy you have enjoyed your stay and we look forward to welcoming you back very soon Yours Andi Martin Reception Manager
Read more
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PRICE RANGE
US$66 - US$121 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
dumfries aston, aston hotel dumfries
FORMERLY KNOWN AS
Aston Hotel Dumfries
LOCATION
United KingdomScotlandDumfries and GallowayDumfries
NUMBER OF ROOMS
71
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Frequently Asked Questions about Holiday Inn Dumfries
Which popular attractions are close to Holiday Inn Dumfries?
Nearby attractions include Dalscone Farm Fun (3.9 km), Dumfries and Galloway Aviation Museum (4.5 km), and Dumfries Museum and Camera Obscura (2.0 km).
What are some of the property amenities at Holiday Inn Dumfries?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Holiday Inn Dumfries?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Holiday Inn Dumfries?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Holiday Inn Dumfries?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Dumfries?
Conveniently located restaurants include Home, Casa Mia, and Brunos.
Are any cleaning services offered at Holiday Inn Dumfries?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Dumfries?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Dumfries offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Holiday Inn Dumfries?
Many travellers enjoy visiting Robert Burns House (1.8 km), Old Bridge House Museum (2.2 km), and Thomas Carlyle's Birthplace (2.5 km).
Does Holiday Inn Dumfries have any great views?
Yes, guests often enjoy the park view available here.