We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Holiday Inn Dumfries

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Holiday Inn Dumfries
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

991 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Holiday Inn Dumfries
See the most recent reviews
Showing 976: English reviews
Reviewed 18 January 2015

We received a wedding gift of a 2 night stay at the Holiday Inn Dumfries. Upon entering our room, we opened the wardrobe door to find a used gents toilet bag and a pair of dirty socks. However, it gets much worse - we then opened the top drawer of the cabinet to be faced with a pair of ladies...

 Report
Helpful?
5Thank JP7572
Tracey S, General Manager at Holiday Inn Dumfries, responded to this review

Dear Guest, Thank You for taking the time to write your review. I see that you stay was some considerable time ago in September. I can only apologise for the experience you had back then. Since November of last year we have recruited a full new management team and new team members. I can assure you that the experience you...

UK
Reviewed 7 January 2015

We stayed for two nights over the New Year period and found it quite pleasant, although the weather was pretty horrible. Our welcome at reception was friendly, the allocated room was comfortable, although we struggled to get the heating right. We also had a problem with a window where the high wind made a whistling noise, obviously difficult to have...

 Report
Helpful?
Thank Peripatetic2
Tracey S, General Manager at Holiday Inn Dumfries, responded to this review

Dear Guest, Thank You for the lovely review! I have passed your comments on to Thomas and Lynne. It is always great to see team members named in a review! We hope to welcome you back to the hotel again! Kind Regards, Tracey Sweeney General Manager

warrington
Reviewed 7 January 2015

We have stayed in this hotel after xmas for the last few years. It was the Aston hotel before. There has been a few changes in the outlay of the hotel but nothing bad. The rooms are big and roomy. We stayed on the ground floor this time and I have to say our bed was very very soft and...

 Report
Helpful?
Thank tink6670
Tracey S, General Manager at Holiday Inn Dumfries, responded to this review

Dear Guest, Thank You for the lovely 5* review! We hope to welcome you back to Dumfries in the near future for another visit! Regards, Tracey Sweeney General Manager

Preston, United Kingdom
Reviewed 4 January 2015

We have just had an excellent 4 day Christmas break. there was a slight problem with the availability of the evening meal on boxing day but it was resolved. The staff in the hotel the hotel and restaurant were friendly, affable and efficient. The meals were outstanding in quality and presentation, and not over-facing and the service was impeccable. The...

 Report
Helpful?
Thank johnnie76
Tracey S, General Manager at Holiday Inn Dumfries, responded to this review

Dear Guest, Thank You for the lovely 5* Review! We look forward to welcoming you back to the hotel in the near future! Regards, Tracey Sweeney General Manager

Glasgow, United Kingdom
Reviewed 1 January 2015

Arrived on Christmas Day. Booked two rooms. Reception not keen to give us key to second room, which was for our son, as he was with family. Eventually got keys. Ours worked. His didn't. Four trips up and down to reception to rectify. Reception asked my husband if he was sure he was putting key card in properly. He has...

 Report
Helpful?
2Thank Janeymac57
Tracey S, General Manager at Holiday Inn Dumfries, responded to this review

Dear Guest, Thank You for taking the time to write your review. We value all guest comments to help us continually improve our service and product. Kind Regards, Tracey Sweeney General Manager

York, United Kingdom
Reviewed 1 January 2015

As part of a Christms treat for my wife I upgraded to an executive room. Don't waste your money. The heating didn't work - it was below freezing outside , the TV didn't work, the safe was locked and it took three key cards to eventually open the room. On display was a single complimentary Mars bar but none of...

 Report
Helpful?
7Thank Pete W
Tracey S, General Manager at Holiday Inn Dumfries, responded to this review

Dear Guest, Thank You for taking the time to write your review. As you know you put this review on our IHG website and it has been actioned for you by our Deputy Manager. Kind Regards, Tracey Sweeney General Manager

Aberdeen, United Kingdom
Reviewed 28 December 2014 via mobile

When we arrived at just before 9pm on Christmas Eve the bar was closing. The reception did arrange for a bottle of wine to be delivered to the room, which was nice. The room was a bit on the cool side on arrival but warmed up over our two night stay. The accommodation is spacious - we stayed in an...

 Report
Helpful?
1Thank _davidthorburn
Tracey S, General Manager at Holiday Inn Dumfries, responded to this review

Dear Guest, Thank You for taking the time to write your review. We take on board all comments to enable us to continuously improve our service. Regards, Tracey Sweeney General Manager

Cheltenham, United Kingdom
Reviewed 25 December 2014

Arrived here after a 6 hour road journey in poor weather. Pre-told that room would be available by 1400 hours. Arrived after 1500 hours to be told that room was not ready; particularly disappointing news - especially since as car was unloaded, 4 cleaning staffs were standing outside, dressed in hotel uniforms and smoking cigarettes. Eventually given a different room...

 Report
Helpful?
3Thank 532Bickerstaff
Tracey S, General Manager at Holiday Inn Dumfries, responded to this review

Dear Guest, Thank You for taking time to write your review. We take on board all comments from out guests to continually help us improve our service and product. I have since spoken to team members regarding smoking so thank you again for bringing this to my attention. The late guests in the car park were in attendance at a...

Manchester, United Kingdom
Reviewed 24 December 2014

Myself and my partner stayed for 2 nights during early December just to take a chilled break. Despite staying Wednesday to Friday and the hotel being VERY quiet, the receptionist was unable to find a room which didn’t look over the car park. This was a bit disappointing as the reason we chose to stay here was to enjoy the...

 Report
Helpful?
1Thank Triph0ls
Tracey S, General Manager at Holiday Inn Dumfries, responded to this review

Dear Guest, Thank You for taking the time to write your review. We value your comments and use them to continually improve the hotel. Regards, Tracey Sweeney General Manager

Monte-Carlo, Monaco
Reviewed 24 December 2014

Just stayed again, and happy to report defintive signs of imoprovement since the Holiday Inn has taken over. The rooms now have more facilities (including stocked mini bars) and better bed linen. The stale odour that used to linger in the hallways has now finally been eradicated - generally the hotel seems fresher and cleaner. The bar lounge area has...

 Report
Helpful?
Thank Azure55
Tracey S, General Manager at Holiday Inn Dumfries, responded to this review

Dear Guest, Thank You for taking the time to write your lovely review! It is always great to read that previous guests have come back and can see the changes within the hotel. We hope to see you back again in the near future! Regards, Tracey Sweeney General Manager

223 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (179)
Viewed
View from Room (10)
Viewed
Dining (34)
Viewed
Hotel & Grounds (59)
Viewed
Bathroom (8)
Viewed
Room/Suite (21)
Viewed
Other (47)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (44)
Viewed
Hotel & Grounds (17)
Viewed
Room/Suite (15)
Viewed
Dining (6)
Viewed
Bathroom (3)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Dumfries
2.0 km away
Premier Inn Dumfries Hotel
2.1 km away
Cairndale Hotel & Leisure Club
2.3 km away
Best Western Station Hotel
Show Prices
Show Prices
Show Prices
12.2 km away
Friars Carse Country House Hotel
17.1 km away
Townhead Hotel
Townhead Hotel
#1 of 7 in Lockerbie
260 reviews
21.3 km away
Trigony House Hotel
Trigony House Hotel
#1 of 1 in Closeburn
546 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities

Additional Information about Holiday Inn Dumfries

Address: Bankend Road, Dumfries DG1 4ZZ, Scotland (Formerly Aston Hotel Dumfries)
Region: United Kingdom > Scotland > Dumfries and Galloway > Dumfries
Price Range: $92 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Dumfries 3*
Number of rooms: 71
Reservation Options:
TripAdvisor is proud to partner with Expedia, IHG, Priceline, Booking.com and Hotels.com so you can book your Holiday Inn Dumfries reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Dumfries Aston
Aston Hotel Dumfries
Hotel Style:
#4 Business Hotel in Dumfries
#5 Romantic Hotel in Dumfries
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Dumfries staff and other travellers.
4 questions
Ask a question

See all questions (4)

Questions? Get answers from Holiday Inn Dumfries staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Exexcutive rooms have a picturesque garden view.”
 of 5 bubbles D9, 26 Mar 2017 | Read review
“Go for the exec room if you can afford it.”
 of 5 bubbles daypm2016, 20 Mar 2017 | Read review
“If your looking for helpful staff with a great service this hotel with its lovely rooms is perfect”
 of 5 bubbles ChantellL_13, 13 Mar 2017 | Read review
“Note not all rooms have baths”
 of 5 bubbles AngelaA761, 1 Mar 2017 | Read review
“Ask for garden view. Avoid room 106 as it has an adjoining room so noise levels were quite high.”
 of 5 bubbles 700hannahb, 19 Feb 2017 | Read review
5 of 5