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Holiday Inn Express Dundee

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#17 of 31 Hotels in Dundee
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575 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Dundee
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Showing 542: English reviews
Ottawa, Canada
Reviewed 3 weeks ago via mobile

The room wasn't clean, the bed wasn't comfy, the internet was intermittent and the room was cold with no apparent way of adjusting the heat. The rate was pretty cheap though, so I guess you get what you pay for. It's not to the Standard of Holiday Inn Express hotels in Canada.

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Helpful?
Thank Eric H
GraemeShewan, Front Office Manager at Holiday Inn Express Dundee, responded to this review

Dear Eric H Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Kind Regards Chris Waugh...

Troon, Ayrshire
Reviewed 4 weeks ago via mobile

Stayed one night thankfully on business and won't rush back. Reception staff haven't got good manners we had a large party as doing a store set up and they seemed annoyed by our arrival at 11pm. Rooms are clean and have all the facilities that you'd need. My room has a. Clear view of the multi-storey car park which was...

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Helpful?
Thank huneyxxx
GraemeShewan, Manager at Holiday Inn Express Dundee, responded to this review

Dear huneyxxx, Thank you for taking the time to review your visit to our hotel, I appreciate you bringing the issues you have experienced to our attention and apologies for any upset caused. I have passed on your comments to our management team and we are investigating your feedback. Regards Alison McCann Guest services Manager

Schoorl, The Netherlands
Reviewed 4 November 2016

Although its location is perfect and there is a carpark on the hotelfloor, the hotel has nothing more as what you will find in any city of the world. It has no soul but certainly a view on the bridge. Breakfast (included) was not of a kind i would expect in Scotland in that price range. NO bacon, tastless scrambled...

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Helpful?
Thank Kaat V
GraemeShewan, Manager at Holiday Inn Express Dundee, responded to this review

Dear Kaat V, Thank you for taking the time to provide us with your feedback, We appreciate all of your comments with regards to breakfast, at the moment our breakfast menu is in line with IHG brand standards however we will keep your comments in mind when moving forward. We are pleased to hear our location suited your needs and...

Reviewed 2 November 2016

Great location close to train and bus stations. Many of the city attractions a re also close by. Smart new modern hotel all very clean and smart. Nicely fitted rooms. Public areas not extnsive but bar, buffet and lounge ara has views over the river Tay and towards the V&A, Discovery and the bridges. Satisfactory buffet breakfast. Bar quite nice...

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Helpful?
Thank Bob H
GraemeShewan, Manager at Holiday Inn Express Dundee, responded to this review

Dear Bob H, Thank you kindly for your review, we are pleased you enjoyed your visit to Dundee and our hotel, I have passed on your comments and look forward to welcoming your return. Regards Alison McCann Guest Services Manager

Reviewed 1 November 2016 via mobile

Very posh looking for a franchise. Great staff, beautiful room and good location. Only downfall i can think of is the lack of a/c and the noise from the road when you open the window. But im not one of these miserable people who choose to book a room next to a busy road then complain about it. So was...

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Helpful?
Thank Josh W
GraemeShewan, Manager at Holiday Inn Express Dundee, responded to this review

Dear Josh W, Thank you for taking the time and reviewing your stay at Holilday Inn Express in Dundee. We pleased you found our location good and our staff friendly. In regards with noise from the road, there are quiet rooms available in the hotel that can be requested on arrival. We appreciate your comments regarding a/c and will share...

Edinburgh, United Kingdom
Reviewed 31 October 2016

One star is for the bed, it was comfy. Shame I couldn't get much sleep in it. Hotel is next to a very busy road with constant (and I mean CONSTANT) traffic noise so you can't even open a window. There was little (if any) soundproofing in the room and there was an event in a marquee about 400m away...

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Helpful?
2Thank KTee64
GraemeShewan, General Manager at Holiday Inn Express Dundee, responded to this review

Dear KTee64, Many thanks for taking the time to review your recent stay here at the Holiday Inn Express in Dundee. Please accept my sincere apologies for the shortcomings you experienced during your stay, this is not at all reflective of our consistently high standards. The hotel is located directly in the city centre of Dundee with one of the...

Glasgow, United Kingdom
Reviewed 31 October 2016 via mobile

The hotel is in a good location, the bed is comfy and the rooms are equipped with most things you would need for an overnight stay. Staff are a bit scatty and the reception only ever seemed to have one person there working and so there was often a queue. I have to agree with others on here in that...

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Helpful?
Thank EW2609
GraemeShewan, Manager at Holiday Inn Express Dundee, responded to this review

Dear EW2609, Thank you for giving us your feedback. We pleased our hotel met some aspects of your stay. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. Hope you will visit us again. Kind regards Dora...

Reviewed 31 October 2016 via mobile

Stayed here on business end of October, Rooms are well appointed and hotel itself is very nice, you after pay parking which was £8.50 for 24 hours although it's free after 6pm until 8am if you are arriving late and leaving early, breakfast wasn't the best I've had by any means and if you are a light sleeper ask for...

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Helpful?
Thank Adrian P
GraemeShewan, Manager at Holiday Inn Express Dundee, responded to this review

Dear Adrian P, Thank you for reviewing your recent stay with us. We pleased you found our hotel nice and location good. Breakfast is one of the areas we always improve and I will share your comments with our team so that we can continue to improve our services. Hope to welcome you again in our hotel. Kind regards Dora...

Torquay, United Kingdom
Reviewed 27 October 2016

great clean room, good view over the Tay bridges, 5 mins stroll to the city centre. The staff are very helpful and friendly and a good choice for breakfast. The coffee comes from a vending type machine but was very good

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Helpful?
Thank Iain C
GraemeShewan, Manager at Holiday Inn Express Dundee, responded to this review

Dear Iain C, Thank you for your review, we are pleased to hear your positive comments, I have passed on your feedback you our team and we hope to be your hotel of choice when next visiting Dundee. Regards Alison McCann Guest services Manager

Aberdeenshire, United Kingdom
Reviewed 24 October 2016 via mobile

Sadly for 3 nights we had to endure noise of traffic from Tay Bridge junction - loud enough to disturb sleep when window was closed. There's no air con and opening the window obviously makes noise worse - 24/7. The staff were excellent and tried to move us when we requested - unfortunately the first room at the rear of...

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Helpful?
Thank Diane M

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Holiday Inn Express Dundee is a stylish hotel offering an inclusive Express Start breakfast with hot options. Within the hotel there is free wireless internet access throughout. All 95 bedrooms offer freeview television, complimentary tea & coffee facilities, hairdryer and power shower. Holiday Inn Express Dundee is perfectly located in the heart of Dundee City Centre just a 5 minute walk from both Discovery Point & RRS Discovery and HM Frigate Unicorn. For sports fans Holiday Inn Express Dundee is within easy reach of the Dundee International Sports Centre as well as Dundee United Football Club and Dundee Football Club. The hotel is perfectly situated for the Train Station and Bus Station and only a 5 minute taxi journey to Dundee Airport. For the keen golfers the Holiday Inn Express Dundee is well situated for Open Championship golf courses such as St Andrews and Carnoustie. The hotel has 2 great value meeting rooms which are modern, informal and ideal for presentations, interviews and training. Everything you need is included from audio visual and projection equipment to stationery. Buffet lunch and snacks can be arranged at an additional cost. Parking is available in the nearby Gellatly Street Council Car Park with an access bridge direct to reception from level 3 of the car park. Parking is free between 6 pm and 8 am with charges applicable outwith these times. ... more   less 

Additional Information about Holiday Inn Express Dundee

Address: 41 Dock Street, Dundee DD1 3DR, Scotland
Region: United Kingdom > Scotland > Dundee
Price Range: $82 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Dundee 3*
Number of rooms: 95
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Also Known As:
Holiday Inn Express Dundee Hotel Dundee
Dundee Holiday Inn Express
Holiday Inn Express Dundee Scotland
Hotel Style:
#1 Green Hotel in Dundee
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Dundee staff and other travellers.
10 questions
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Wishaw, United Kingdom
Veroia, Greece

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Questions? Get answers from Holiday Inn Express Dundee staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“great view from 417”
 of 5 bubbles lizzyscot71, 6 Dec 2016 | Read review
“Facing the river (south) good views might be noisier. Other directions look into narrow streets or other buildings - quiet though.”
 of 5 bubbles bobhH9649VG, 2 Nov 2016 | Read review
“try and get a top floor room at the front of the hotel for the veiws over the river”
 of 5 bubbles 925iainc, 26 Oct 2016 | Read review
“Higher floors slightly quieter. Front rooms overlook the Tay bridge.”
 of 5 bubbles JKJGlasgow_Scotland, 9 Oct 2016 | Read review
“higher floors are slightly quieter.”
 of 5 bubbles Julz0506, 2 Oct 2016 | Read review
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