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BEST WESTERN Queens Hotel

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BEST WESTERN Queens Hotel
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514 Reviews from our TripAdvisor Community

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Showing 494: English reviews
Dundee, United Kingdom
Reviewed 25 December 2016 via mobile

Meal was horrible worst meal ever! For £50 a head and it looked and tasted like dogs dinner and the staff too after we made a complaint we were made to feel very uncomfortable thanks for ruining our family dinner and kids Christmas

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Thank roisinjohnston
Dundee, United Kingdom
Reviewed 25 December 2016

Just home after experiencing the worst meal I have even been placed in front of me ! I went with my daughter, son in law and their 3 children for Christmas Dinner expecting a very enjoyable meal. What we received was pretty disgusting and not one of us could eat the main coarse of traditional turkey ! Cold food, undercooked...

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Thank _jomcgregor81
Carnoustie, United Kingdom
Reviewed 20 December 2016

Stayed at the Queens Hotel for one night. The room was lovely, on the third floor and was a corner room with fantastic views. Bed very comfortable, tea and coffee and biscuits in room. Breakfast in the morning was really good and all the staff very polite and helpful. Look forward to my next visit.

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1Thank susan C
Gordon s, Owner at BEST WESTERN Queens Hotel, responded to this review

Thankyou for your kind comments we are pleased you enjoyed your stay and look forward to seeing you again.

Dundee, United Kingdom
Reviewed 17 December 2016 via mobile

Stayed here for a night while out on a Christmas night out. Location wise is great, very central and was able to get a car parking space in the car park. Reception staff were helpful. The room itself wasn't anything exciting, very dated and needs a revamp but it was clean which is the main thing. After the night out...

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1Thank hayleyshepherdx
Gordon s, Owner at BEST WESTERN Queens Hotel, responded to this review

Thank you for your comments I am pleased you enjoyed your stay and yes our city centre large car park is a bonus for guests. The rooms have been refurbished but were done deliberately in a traditional style inkeeping with the age of the hotel.

Reviewed 12 December 2016

I had my wedding reception at the queens on the 29/10/2016. I met with Gordon to finalize the details of my day, and what a lovely man he is, was very knowledgeable and guided us through the process. On the actual day me and my new husband arrived at the hotel to be greeted by a lovely young man called...

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Thank Mrslduncan
Gordon s, Owner at BEST WESTERN Queens Hotel, responded to this review

Thank you for your very kind comments and we are so pleased you enjoyed your wedding day so much. I will pass your comments on to Sean and am so glad he looked after you so well. All the best for your future together.

Dundee, United Kingdom
Reviewed 8 December 2016 via mobile

I don't have much to say about the hotel except that I totally recommend it for any one who will be visiting Dundee. Nice and clean room, and in this cold weather the room was warm and toasty. The only addition i would like to see is a bar of soap, but this is a personal preference. There's of course...

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Thank yousja
Gordon s, Owner at BEST WESTERN Queens Hotel, responded to this review

Thank you for your comments I am so glad you enjoyed your stay with us , I note your comment about the soap we do actually have traditional bars of soap at reception which are available on request. I hope to see you back on future visits to dundee.

Greater London, United Kingdom
Reviewed 8 December 2016

I usually stay here when i drop my son to Dundee university ,being in middle of town and with free parking is a bonus. staff are friendly but it seems on man wears all the hats i e saw him servicing breakfast , at front desk, being a bar man . will stay here again next time.

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Thank _hardevkalsi
Gordon s, Owner at BEST WESTERN Queens Hotel, responded to this review

Thankyou for your review and I am pleased you enjoyed your visit, and the Free Parking which we are so lucky to have in the city centre. Its good to hear the staff and myself are multi tasking and giving good service in each department.

ballater
Reviewed 29 November 2016

When we arrived we were warmly greeted by reception staff.Our superior large ensuite room was on top floor with great views out and no noise.Had great nights sleep on both days.Buffet breakfast on the Sunday was excellent and we were served what we wanted with no queing.Nice touch was bread for toast kept in good condition with damp tea towel...

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Thank theo15
Gordon s, Owner at BEST WESTERN Queens Hotel, responded to this review

Thank you for your kind comments I am pleased you had a great nights sleep and a hearty breakfast. Hope to see you again.

Reviewed 29 November 2016

Me and my now wife had our wedding in the Queens this October and i can honestly say our day couldnt have went any better, the staff on the day were so helpful, friendly and professional, Gordon,Sean and Leah (hope a spelt your name right lol ) were fantastic, the waitresses were also well presented, our meal was amazing and...

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Thank Dave B
Gordon s, Owner at BEST WESTERN Queens Hotel, responded to this review

I am so glad your wedding day was so special and that everything went so well and that myself and the management team looked after you so well . All the best for your future and please come and see us again

Belfast, United Kingdom
Reviewed 28 November 2016

My wife and I often visit our daughter in Dundee and we just love this old place. Great location, shops, pubs, cafes all close, 5 or 7 minute walk from train station. Great breakfast, lovely clean cosy old hotel . If it was good enough for Churchill , it's good enough for me. I highly recommend.

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Thank adimi551
Gordon s, Owner at BEST WESTERN Queens Hotel, responded to this review

We are lucky to be so well located in the city centre and so handy for everything Dundee has to offer. I am pleased you enjoyed your stay and the breakfast.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Room Service

Additional Information about BEST WESTERN Queens Hotel

Address: 160 Nethergate, Dundee DD1 4DU, Scotland
Region: United Kingdom > Scotland > Dundee
Price Range: $111 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Queens Hotel 3*
Number of rooms: 52
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Also Known As:
Best Western Dundee
Dundee Best Western
BEST WESTERN Queens Hotel Dundee, Scotland
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Queens Hotel staff and other travellers.
3 questions
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Falkirk, United Kingdom
over a year ago
Brisbane
7 months ago
methley
over a year ago

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Questions? Get answers from BEST WESTERN Queens Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for rear facing room for sea and bridge views”
 of 5 bubbles Jaffa1111, 29 Jan 2017 | Read review
“At rear of Hotel on a higher floor.”
 of 5 bubbles theo15, 29 Nov 2016 | Read review
“Good Parking”
 of 5 bubbles davebT3352KV, 28 Nov 2016 | Read review
“front rooms to street can get noisy at night , but it's not bad, maybe I'm being picky !”
 of 5 bubbles adimi551, 28 Nov 2016 | Read review
“The higher up the better the view”
 of 5 bubbles PastCaptainJim, 1 Nov 2016 | Read review
5 of 5