Apex City Quay Hotel & Spa
1 West Victoria Dock Road, Dundee DD1 3JP Scotland
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About
#6 of 30 hotels in Dundee
Location
Cleanliness
Service
Value
Travellers' Choice
In the centre of Dundee’s City Quay sits the luxury 4-star Apex City Quay Hotel & Spa. With chic rooms and elegant suites with free Wi-Fi, a luxury spa and a boujee restaurant and bar, it’s one of the best hotels in the city. Designed with you in mind, find yourself lounging in a sumptuous room or suite and keep yourself green while you stay clean in your chic en suite where you can find Antipodes organic toiletries. The mini fridge and air conditioning will keep things fresh, and some rooms even feature a Nespresso Coffee machine too. Cots and highchairs are available on request. Visit the contemporary Quayside Bar & Grill to delve into dishes from the land, field, and sea plus and sip on some sublime cocktails, shaken or stirred. Onlooking the spectacular City Quay, the views are nearly as good as the food. With a sophisticated range of fitness and wellness facilities, including a Technogym and Yu Spa, you can truly switch off when you stay here. Chill out in the ozone pool, sauna and hydrotherapy hot tub. With a variety to choose from, guests can book a relaxing spa treatment at an extra charge. Find restaurants, shops and local attractions on your doorstep. The V&A, RRS Discovery and Caird Hall are less than a 10-minute walk away, plus, the world-famous St Andrews golf course is just a 25-minute drive away.
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Property amenities
Free private parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children's television networks
Highchairs available
Airport transportation
Wifi
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Salon
Steam room
24-hour security
Baggage storage
Newspaper
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Desk
Housekeeping
Room service
Safe
Coffee / tea maker
Refrigerator
Flatscreen TV
Walk-in shower
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Harbour View
Green
Languages Spoken
English, French, Polish
Location
91Great for walkers
Grade: 91 out of 100
70Restaurantswithin 0.5 km
40Attractionswithin 0.5 km
1 West Victoria Dock Road, Dundee DD1 3JP Scotland
Getting there
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2068Reviews25Q+A100Room tips
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I have just returned from my 6th stay at the Apex City Quay Hotel and Spa in Dundee and enjoyed my stay, the dinner on Friday night was absoltely amazing, especially the fish and chips with excellent service but the only thing that was wrong with the restaurant in the hotel was breakfast on Saturday and Sunday with poor service, but apart from that the hotel was very clean and the staff were pleasant
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Date of stay: June 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: The fish and chips is delicious
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
2nd Time & Amazing Had a bad experience here just as covid was finishing around 2 years ago, HOWEVER, where some are quick to judge when it’s wrong, we have to be able to do the same when it’s great. The service was just right not too intrusive but in hand when needed, Very polite young lady and chatty, Not too long between starter and mains, Drinks were kept topped up. Meals were fresh and tasty, sesame Chicken, minute steak or the fish and also the side courgette fritters the wife had, all Cooked to perfection. Well done & Thank Emma for organising.
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Date of stay: June 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The drain in our room smelled if the plug was not left in at all times. The shower flooded the bathroom if left on for more than a few minutes (i had to spend a good bit of time and most of our towels drying the room) Room was clean and large.
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Review collected in partnership with this hotel
Date of stay: June 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Very poor service from the reception lady , will not be staying in this hotel again. No greeting, no manners and not friendly at all. She needs to lighten up as will make Apex lose a lot of customers. Have put through a formal complaint to the manager.
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Review collected in partnership with this hotel
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lyndsey Nicholls, Guest Services / Front Office at Apex City Quay Hotel & Spa
Responded today
Dear Sharon-sx Thank you for your review and my sincerest apologies for the disappointing experience you received. I have reached out to your email directly. Please assured this is not our usual high standard of service our guests receive from Apex City Quay Hotel and Spa and I am conducting a full investigation with my colleagues on duty that day. Kind Regards Lexy Assistant Front Office Manager lexy.ferrie@apexhotels.co.uk
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Been to this hotel a number of times over the past 15 years. The rooms have always been first class both in comfort and cleanliness. The hotel staff are both friendly and helpful. However there has been a marked downturn in both the presentation of food during breakfast and quality. The hotel prides itself in the big W and S words of waste management and sustainability, which is fine - re-use of bath and hand towels etc. When it comes to meals and particularly breakfast which for some is an important part of the day they have dispensed with the previously perfect system of self service from heated plates of food to a now ordering hot food from a pre-selected choice. OK - its not what i would have preferred but happy enough to accept it - what I don't accept is being given food which looks more like a 'Eton Mess' in its presentability with a taste which is equally abhorrent. Then when plates are being uplifted and you make a complaint to be presented with a stare of 'how dare you complain' with no apology!! - funny I always though the customer comes first then I realise this is the UK!!. So Hotel accommodation - Great! couldn't be better. Breakfast - forget it!!…
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Review collected in partnership with this hotel
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lyndsey Nicholls, Guest Services / Front Office at Apex City Quay Hotel & Spa
Responded today
Dear Guest Thank you for choosing to stay with us and your continued loyalty to Apex City Quay Hotel and Spa. I am so pleased you found the rooms to be comfortable and our team to be so friendly and helpful. Please accept my sincerest apologies for the shortfalls in service and food in the Quayside Bar and Grill, please be assured this is not our usual standard of service and I have shared your feedback with the Restaurant Manager and Head Chef for them to follow up with their teams. I do hope this recent stay won't deter you from choosing to stay with Apex City Quay hotel again, should you be planning another trip to Dundee please contact me ahead of booking and I would be delighted to assist you with any future reservations. Kind Regards Lexy lexy.ferrie@apexhotels.co.uk Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Had a lovely stay at the Apex City Quay whilst visiting family. All the staff were great although Aileen from housekeeping was exceptional, a real treasure at the hotel! She went out of her way to find us some firmer pillows and arrange for maintenance to visit and fix our cold shower. These days when customer service can be in short supply she was warm, welcoming and a great asset to the hotel. We’ll definitely return.
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Review collected in partnership with this hotel
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lyndsey Nicholls, Guest Services / Front Office at Apex City Quay Hotel & Spa
Responded 2 days ago
Dear jillb29 Thank you for sharing your feedback following your recent stay with us here at Apex City Quay Hotel and Spa. I am delighted to read that our team made such a positive impact and thank you for highlighting the service from Aileen, I will ensure she is made aware of your kind comments. I hope that we can welcome you back to our hotel again soon. Kind Regards Lyndsey Nicholls Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Apex were very accommodating in requests that I had made, every transaction was smooth and pleasant. The room was very clean and well equipped. The pool is tranquil and the spa was amazing! Will absolutely stay again.
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Review collected in partnership with this hotel
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lyndsey Nicholls, Guest Services / Front Office at Apex City Quay Hotel & Spa
Responded 2 days ago
Dear claird989 Thank you for sharing your feedback following your stay with us here at Apex City Quay Hotel and Spa. I am delighted to read that our accomodating team made such a positive impact and that you had the opportunity to relax in our Yu Spa facilities. I hope that we can welcome you back to our hotel again in the not too distant future. Kind Regards Lyndsey Nicholls Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a fabulous stay at the Apex, food and room were very good. We will be back to enjoy more of what the east coast has to offer. This is a really good location for visiting the Fife coast and seeing its beautiful sights. 😍
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Review collected in partnership with this hotel
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lyndsey Nicholls, Guest Services / Front Office at Apex City Quay Hotel & Spa
Responded 2 days ago
Dear lawson5711 Thank you for choosing to stay with us and for taking the time to share your feedback. I am delighted to read that you had a comfortable stay and that you enjoyed dining in our Quayside Bar and Grill, I hope that we can welcome you back to Apex City Quay again on your next visit to the city. Kind Regards Lyndsey Nicholls Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed fir radio 1 big weekend. Disgusting increase in prices over £600 fir 2 nights which didn't even include brekkie. Small room and the shower flooded the room every time. Staff were nice enough and location is good but expected more for the price. Not even any complimentary water.
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Review collected in partnership with this hotel
Date of stay: May 2023
Value
Rooms
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lyndsey Nicholls, Guest Services / Front Office at Apex City Quay Hotel & Spa
Responded 5 days ago
Dear Pete A Thank you for sharing your feedback following your stay with us at the hotel for radio ones big weekend. Please accept my apologies for the disappointment caused due to the shower and there being no water in the room - be assured that I have shared your feedback with our Housekeeping Manager to investigate. I am sorry for the disappointment caused with the room rates which were in line with our competitors in the city. I hope that we may have the opportunity to welcome you back to our hotel again in the future. Kind Regards Lyndsey Nicholls Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lovely week in this hotel.Great location for tourist venues and for accessing city restaurants etc.Very happy ,friendly staff who supported each other in their work.Good food in the bar and restaurant and a spectacularly good Classic Martini.
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Review collected in partnership with this hotel
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lyndsey Nicholls, Guest Services / Front Office at Apex City Quay Hotel & Spa
Responded 1 week ago
Dear marionsmillie Thank you for choosing to stay with us and for taking the time to share your feedback. I am delighted to read that you enjoyed our central location and that our team made such a positive impact. I hope that we will have the opportunity to welcome you back to Apex City Quay Hotel and Spa again in the not too distant future. Kind Regards Lyndsey Nicholls Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$85 - US$165 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
apex city quay hotel dundee, apex city quay hotel and spa, apex city quay dundee
LOCATION
United KingdomScotlandDundee
NUMBER OF ROOMS
151
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Claim Your ListingAPEX CITY QUAY HOTEL & SPA: UPDATED 2023 Reviews, Price Comparison and 783 Photos (Dundee, Scotland) - Tripadvisor
Frequently Asked Questions about Apex City Quay Hotel & Spa
Which popular attractions are close to Apex City Quay Hotel & Spa?
Nearby attractions include HMS Unicorn (0.3 km), Desperate Dan Statue (0.4 km), and Escape Dundee (0.4 km).
What are some of the property amenities at Apex City Quay Hotel & Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Apex City Quay Hotel & Spa?
Top room amenities include a flat screen TV, a refrigerator, and a desk.
What food & drink options are available at Apex City Quay Hotel & Spa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Apex City Quay Hotel & Spa?
Yes, free private parking nearby is available to guests.
What are some restaurants close to Apex City Quay Hotel & Spa?
Conveniently located restaurants include The Flame Tree Cafe, Rancho Pancho, and Tickety Boo's.
Are there opportunities to exercise at Apex City Quay Hotel & Spa?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Apex City Quay Hotel & Spa have airport transportation?
Yes, Apex City Quay Hotel & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Apex City Quay Hotel & Spa located near the city centre?
Yes, it is 0.5 km away from the centre of Dundee.
Are any cleaning services offered at Apex City Quay Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Apex City Quay Hotel & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.