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Premier Inn Kilmarnock Hotel

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Premier Inn Kilmarnock Hotel
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334 Reviews from our TripAdvisor Community

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Showing 332: English reviews
Washington, United Kingdom
Reviewed 4 February 2016

A typical Premier Inn hotel. Clean and comfortable, good location, helpful and friendly staff. I'd prefer to have waiter service rather than pay at the bar as the Brewers Fayre do but that's not the biggest issue in the world. Food at the restaurant was good. My mobile signal was excellent too.

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Helpful?
Thank David G
Dorene M, Manager at Premier Inn Kilmarnock Hotel, responded to this review

Thank you for your recent response following your stay. My team all work incredibly hard to try and ensure that each and every guest has the best possible stay. As you say we have a Brewers Fayre located next door to us, which is open all day. This is very popular with guests and also local residents so we always...

Randalstown, United Kingdom
Reviewed 31 January 2016 via mobile

Spent a quiet two nights in the Crosshouse area with my mother after a ferry journey on the Irish Sea. Mother uses a cane and has accessibility issues so we stayed on the main floor which was in a room with a key lock instead of a regular hotel pass card. Not sure which is more fiddly. The carpet is...

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Helpful?
Thank michaelbQ9222AA
Dorene M, Manager at Premier Inn Kilmarnock Hotel, responded to this review

Thank you for taking the time to write your recent review following your stay with your Mum. My team and I always appreciate any feedback as it allows us to improve going forward. As you say we still have traditional keys, which in the Company of Premier Inn there aren't that many Hotels left that aren't the new electronic key...

Bangkok
Reviewed 25 January 2016

The premier inn is very handy for easy reach for Glasgow /Kilmarnock /Ayr very good staff and a good bar good choice of food easy to find good parking motorway just a few miles from the premier wifi be staying again at this inn

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Helpful?
Thank Julian B
Dorene M, Manager at Premier Inn Kilmarnock Hotel, responded to this review

Thank you for your recent review. As you say we are ideally located between Ayr and Glasgow but also very handy for the west Coast. The team appreciate all the comments they receive, as they all try incredibly hard to ensure each guest has the best possible stay. I hope we get the chance to welcome you back to the...

Durham, United Kingdom
Reviewed 19 January 2016 via mobile

Ideal location for where we wanted to visit to see show. Staff exceptional, friendly and very welcoming. Rooms very spacious especially as had disabled rooms with easy access for wheelchairs for my mum and friend. Breakfast provided in bar next door and was very good. All in all exceptional value for money

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Helpful?
Thank Anne B
Dorene M, Manager at Premier Inn Kilmarnock Hotel, responded to this review

Thank you for taking the time to write your recent review. I hope you and your family enjoyed the show you were here to see. My team all work really hard to ensure that each and every guest has the best possible stay. So it's always nice to hear from guests that have enjoyed their stay. As you mentioned we...

Bedford, United Kingdom
Reviewed 11 January 2016

Great Staff, clean and comfortable room and powerful shower. Extra Towels - no problem, extra tea - no problem - problem with TV remote - here's another one - can you help with ....? - no problem Restaurant - good for evening meal. Breakfast still OK, but maybe because we were just about the last to arrive, some items were...

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Helpful?
Thank Celt55
Dorene M, Manager at Premier Inn Kilmarnock Hotel, responded to this review

My team and I are really grateful for your recent review, we're glad you had a great stay. The team all work incredibly hard to try and ensure that each guest has the best possible stay. I'm glad you got to experience this first hand. I'm sorry your breakfast experience wasn't so great. I've passed your comments onto their General...

Royal Tunbridge Wells, United Kingdom
Reviewed 31 December 2015

Stayed for 3 nights to visit family. It cost us £100 for the 3 nights. Very clean, comfortable and quiet. The reception staff were all really friendly and welcoming. Dinner next door was also very good for 'pub chain'

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Helpful?
Thank Teresa C
Dorene M, Manager at Premier Inn Kilmarnock Hotel, responded to this review

Thank you for your recent review over the festive period. We are so glad you enjoyed your stay. I'll pass on your comments to our housekeeping department, as they work hard to ensure that their rooms are the best they possibly can be. We look forward to welcoming you back the next time you are up visiting family. Kind regards...

Chester, United Kingdom
Reviewed 19 December 2015

I have stayed here on few occasions. While the hotel type is budget, the staff were five star. All were very pleasant and helpful. The rooms were very clean and simple as you expect from Premierinn. Highly recommended.

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Helpful?
Thank Chesterman123
Dorene M, Manager at Premier Inn Kilmarnock Hotel, responded to this review

Thank you for taking the time to write your recent review. I will pass on your comments to my Housekeeping team as they will appreciate your comments. My team work tirelessly to ensure that each and every guest has the best possible stay. I hope you get a chance to come and visit us again in kilmarnock soon. Hope you...

MANCHESTER
Reviewed 16 December 2015

a nice warm welcome on arrival,the room had plenty of space very modern decor ,which helped to relax after a long journey.the resturant was next to the hotel but did not cause any problems good home cooked food.

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Helpful?
Thank BernardF22
Dorene M, Manager at Premier Inn Kilmarnock Hotel, responded to this review

Thank you for taking the time to write your recent review following your stay with us. My team and I work hard at trying to ensure that each guest has the best possible stay. As you say we have a Brewers Fayre located right next door to us, so nice and handy. They are open all day and offer various...

Fife, United Kingdom
Reviewed 15 December 2015

We stayed here and the room was very nice and clean with tea etc available you can also have meal or drink in Brewers fare next to it we had very nice breakfast and staff were very helpful the only advice I would give is if you have a disabilaty mention it when booking as you can get a bed...

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Helpful?
Thank gilbertm726
Birmingham, United Kingdom
Reviewed 11 December 2015

have stayed here many times and in our view the best Premier Inn we have used. Staff whoever is working are always so welcoming and friendly nothing is a problem. Always look forward to going next door for our evening meal again staff offer a warm welcome. look forward to next time.

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Helpful?
Thank Stuart M
Dorene M, Manager at Premier Inn Kilmarnock Hotel, responded to this review

Thank you for your lovely review following your last visit to Kilmarnock. The team love getting feedback so I'll certainly pass it on. Delighted that you had such a great experience as the team do work hard to try and make every gusts stay as good as it possible can be. I'm so glad you enjoyed your time with us...

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
Close to central Kilmarnock, west coast ferry services and the Burns Monument Centre ... more   less 

Additional Information about Premier Inn Kilmarnock Hotel

Address: Moorfield Roundabout | Annadale, Kilmarnock KA1 2RS, Scotland
Region: United Kingdom > Scotland > Ayrshire > East Ayrshire > Kilmarnock
Price Range: $83 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Kilmarnock Hotel 3*
Number of rooms: 64
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Also Known As:
Premier Inn Kilmarnock Hotel Kilmarnock
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Questions & Answers

Here's what travellers have asked, with answers from Premier Inn Kilmarnock Hotel staff and other travellers.
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Barnsley, United Kingdom
4 days ago
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Questions? Get answers from Premier Inn Kilmarnock Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the back are quieter”
 of 5 bubbles grannydi2, 13 Feb 2017 | Read review
“There is not much of a view from any of the rooms, but”
 of 5 bubbles grannyKent, 29 Oct 2016 | Read review
“Best for catch the ferry in the west of Scotland”
 of 5 bubbles fabianov609, 7 Jun 2016 | Read review
“If you have mobility problems ask for a ground floor room near reception”
 of 5 bubbles rosie551770, 22 May 2016 | Read review
“33 area out back best.”
 of 5 bubbles paultI1099RQ, 27 Apr 2016 | Read review
5 of 5