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Waldorf Astoria Edinburgh - The Caledonian

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#49 of 150 Hotels in Edinburgh
Certificate of Excellence
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Waldorf Astoria Edinburgh - The Caledonian
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3,046 Reviews from our TripAdvisor Community

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There are newer reviews for Waldorf Astoria Edinburgh - The Caledonian
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Showing 2,836: English reviews
Saint John, Canada
Reviewed 29 September 2016

Location is great and situated extremely close to there Royal Mile and the Edinburgh Castle. we would Definitely stay there again. Location is walking distance to starbucks, Jenners department store, great restaurants, Royal Mile, Arthur's Seat, and so much more. the staff is excellent and extremely helpful.

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Helpful?
1Thank Omer F
GMWAEdi, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear Omer F, Many thanks for choosing us for your recent stay and for sharing your review with your fellow travellers. I am thrilled that our central location perfectly suited your needs and that you thoroughly enjoyed your visit. Please be sure to book directly through our website for the best deals and exclusive offers and I look forward to...

Phoenix, Arizona
Reviewed 29 September 2016

Great location: right at the west end of Princes Street, and an easy walk to all the city landmarks. Some rooms have a clear view of Edinburgh Castle which is very close by. As a Hilton Diamond member, we were upgraded to a deluxe room, which was very large, quite and comfortable. We had two minor Maintenance issues that were...

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Helpful?
Thank Erik R
GMWAEdi, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear Erik R, Thank you for detailing your feedback to us following your stay and your loyalty as an Hhonors Diamond Member is greatly appreciated. Whilst I am pleased that, overall, your enjoyed your stay especially your experiences in Peacock Alley, I am disappointed to learn that our fitness centre did not fulfil your expectations which I will be reviewing...

Woodbridge, Canada
Reviewed 27 September 2016

We spend one night at the Waldorf Astoria Edinburgh during our recent trip to Edinburgh. The hotel is located in the centre of Edinburgh with everything being located a short walk from the hotel. We were greeted by the doorman, Danny, who welcomed us to his hotel and to Edinburgh. He also answered questions regarding parking and gave us directions...

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Helpful?
Thank Moondoggie317
GMWAEdi, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear Moondoggie317, Many thanks for choosing us for your recent stay and for taking the time to share your feedback. I am delighted that you thoroughly enjoyed every aspect of your stay beginning with your warm welcome by Danny. I know he will be delighted to have been mentioned. I look forward to welcoming you back again in the near...

Reviewed 27 September 2016 via mobile

Great hotel in a perfect location with wonderful and very professional staff everything to be expected from a Waldorf Astoria hotel . Walking distance to the Edinburgh castle. Would definitely come back if in Edinburgh again.

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Helpful?
Thank Mouhannad K
GMWAEdi, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear Mouhannad, Thank you for your five star review. I am so happy to read your kind comments and will be sure to share the feedback with the team. Please do come back soon and remember to register for Hilton HHonors and book via waldorfastoria.com for the best rates and points on your stay. Best regards, Dale MacPhee General Manager

Reviewed 26 September 2016

Large room and bath. Very clean with slippers and bathrobe, safe, fridge etc. Food was excellent. The best of this hotel is the Staff. The service provided was second to none, I have traveled the world and this hotel rates as one of the best, Looking forward to another visit. Last but not least, it is right beside the Castle...

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Helpful?
Thank John S
GMWAEdi, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear John S, Thank you for your kind review and positive words. I am delighted to read that you thoroughly enjoyed all aspects of your visit. I will be sure to share this information with the team who will be delighted that you had such a wonderful time with us. Please do come back soon. Best regards, Dale MacPhee General...

London, United Kingdom
Reviewed 26 September 2016 via mobile

Best hotel in Edinburgh in my opinion and I've stayed at a few 🤗 Lovely hotel - as a diamond member I was given an upgrade to a suite over looking the castle ! The hotel is a bit pricey but worth it ! Nice bar - remember drinking a shot of 30yr whisky ! It was worth the £25...

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Helpful?
Thank MrGiles67
GMWAEdi, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear MrGiles67, Your recent stay and your feedback are so greatly appreciated and a delight to read. Your continued loyalty as an Hhonors Diamond Member is highly valued and I am thrilled that your expectations were exceeded. I trust you travelled home safely and I look forward to welciing you back soon. Best regards, Dale MacPhee General Manager

Belfast, United Kingdom
Reviewed 26 September 2016

We booked into this hotel for our anniversary weekend. It was a really beautiful hotel, an old train station with lots of character. We booked a premium room with castle view and were not disappointed. The room was spacious, comfortable with lovely view, breakfast was v good. We are in the brasserie which I would thoroughly recommend. Very central at...

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Helpful?
Thank Kathy581
GMWAEdi, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear Kathy581, Many thanks for choosing us for your recent stay and for sharing your wonderful comments. It was a pleasure to have had you here with us and I am delighted that you thoroughly enjoyed every aspect of your visit. I look forward to welcoming you back and please be sure to book directly through our website for the...

Palm Springs, California
Reviewed 25 September 2016 via mobile

We booked this hotel through the American Express Fine Hotels and Resorts program. We've traveled around the world and never been disappointed by the service.....UNTIL NOW. When we arrived, we immediately knew something was wrong. The lobby was tired and tatty with dirt in the floor corners and open torn boxes behind the front desk. The clerk noted our reservation...

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Helpful?
3Thank Stratagee
GMWAEdi, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear Stratagee, Thank you for taking the time to share your feedback although I am most disappointed to read of your disappointment. Unfortunately during your stay with us, our hotel was fully booked which prevented us from being able to upgrade your reservation any further. I know that my team did their utmost when you initially expressed your disappointment to...

Rancho Palos Verdes, United States
Reviewed 25 September 2016

My stay at the Waldorf Astoria Edinburgh was excellent. The accommodations were luxurious and comfortable. The staff was focused on making sure the experience was excellent while not being "in your face". The breakfast included in my package was quite good. The location of the hotel is very central with access to the castle, the central city, and the buses...

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Helpful?
Thank Michael G H
GMWAEdi, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear Michael G H, Thank you very much for staying with us and for sharing your wonderful feedback. It is a delight to read that you were thoroughly satisfied with the service you received from our team, your room and our central location. I hope to be able to welcome you back in the near future for another memorable experience....

County Dublin, Ireland
Reviewed 25 September 2016

A top hotel right in the center of Edinburgh. Simply the best and a beautiful hotel to boot. Excellent staff, great service and food. A Victorian style hotel with great amenities. The lounge/bar area offers a full array of drinks, food and high tea service.

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Thank sahimber
GMWAEdi, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear sahimber, Your recent stay and wonderful feedback are so greatly appreciated by all the team here at Waldorf Astoria Edinburgh - The Caledonian. I am delighted to read that you had an unforgettable visit and I hope to be able to welcome you back again soon for another one! Please be sure to book directly through our website for...

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Staying in West End

Neighbourhood Profile
West End
Prevailing winds meant that most cities that grew in industrial Britain had their most desirable neighbourhoods to the west – upwind of factory fumes. Edinburgh was no exception, with its wealthiest citizens settling in its West End and leaving behind grand Georgian townhouses, private gardens and genteel crescents. These backstreets remain as dignified and sleepy as ever, and most of the action here lies along the district’s busy main roads. Lothian Road connects to southern Edinburgh and harbors a vague entertainment district: three theatres and the city’s main indie cinema. All attract a select crowd, the sort who appreciate the Saturday Edinburgh’s Farmers’ Market around the corner. The West End’s other great thoroughfare, Shandwick Place, is dominated by trams trundling out to the suburbs and airport, and shoppers picking up last-minute items before hopping aboard.
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Pompadour by Galvin
The Pompadour by Galvin
Cuisines: French, European, British, Scottish
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Waldorf Astoria Edinburgh - The Caledonian, or the "Caley" as it has become affectionately known among Edinburgh folk, was and still is the epitome of style and excellence. The large, rose-coloured Permian sandstone facade, quarried in Dumfries, dominates the skyline of the city's west end. The hotel has not only remained a focal point for more than one hundred years, but a symbol of the very best of Scottish hospitality. The Caley's pivotal position at the very heart of Edinburgh has always been its greatest asset. Created out of the 19th century railway boom, the five star hotel is looking to the future with confidence and pride in its ability to keep pace with the times. The hotel's reputation is as justified now as it was when the hotel first opened its doors in 1903. ... more   less 

Additional Information about Waldorf Astoria Edinburgh - The Caledonian

Address: Princes Street, Edinburgh EH1 2AB, Scotland (Formerly Caledonian Hilton Edinburgh Hotel)
Region: United Kingdom > Scotland > Edinburgh > West End
Price Range: $219 - $790 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Waldorf Astoria Edinburgh - The Caledonian 5*
Number of rooms: 241
Reservation Options:
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Also Known As:
Hilton International Edinburgh
Hilton Edinburgh
Edinburgh Hilton
Waldorf Astoria Edinburgh - The Caledonian Scotland
Hotel Style:
#7 Spa Hotel in Edinburgh
#18 Family Hotel in Edinburgh
#28 Luxury Hotel in Edinburgh
#30 Business Hotel in Edinburgh
#33 Romantic Hotel in Edinburgh
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Questions & Answers

Here's what travellers have asked, with answers from Waldorf Astoria Edinburgh - The Caledonian staff and other travellers.
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Questions? Get answers from Waldorf Astoria Edinburgh - The Caledonian staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 240 is large and lovely!”
 of 5 bubbles Suzel-Z, 6 Dec 2016 | Read review
“Get one with a view of the castle!”
 of 5 bubbles msucarole1, 2 Dec 2016 | Read review
“as for upgrade”
 of 5 bubbles ggak, 29 Nov 2016 | Read review
“Don't upgrade to castle view. You hear the goings on in the streets at midnight and early into the morning.”
 of 5 bubbles julijac65, 27 Nov 2016 | Read review
“If possible, ask for a room with a Castle view, you won't be disappointed”
 of 5 bubbles janitaf, 23 Nov 2016 | Read review
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