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Malmaison Hotel

2,007 reviews
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Traveller (703)
Room & Suite (281)
Dining (124)
Overview
  • Excellent33%
  • Very good39%
  • Average19%
  • Poor7%
  • Terrible2%
Travellers talk about
“city centre”(193 reviews)
“leith docks”(32 reviews)
“mini bar”(99 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
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Rooms
29 Jan30 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,007)Write a Review
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638
712
376
149
56
Show reviews that mention
All reviewscity centreleith docksmini barocean terminalsuperior roomcontinental breakfastan upgradeeggs benedictroyal yachtbars and restaurantslovely hotelclub roomhotel is situateda lovely staystayed for one nightcomfy bedlovely room
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551 - 555 of 1,931 reviews
Reviewed 25 April 2016 via mobile

Staff were very attentive and we were seated straight away restaurant nice but could have done with softer furnishings to make it feel more cosy. Wine was perfect and food was delicious, only thing it was a bit pricey for what you got - the...More

Thank TracyMain
Reviewed 25 April 2016 via mobile

We visited on Saturday, check in was quick and easy, went to our room and realised the phone wasn't working, went down to tell reception, unfortunately they couldn't fix it. We had dinner in the restaurant which was lovely, service was slow but the food...More

Thank nicnak984
Reviewed 22 April 2016 via mobile

I had been here before although it was really good the decorations were dark. The refurbishment has brightened it up and the bedrooms are also very smart. The beds are comfortable and the bar relaxing. The breakfast was excellent and all the staff very friendly...More

Thank mikemartin7
Reviewed 19 April 2016 via mobile

Dirty room and cold room service. Really far from Edinburgh city centre, it's actually in a place called leith which was annoying. Rooms were a decent size but didn't seem to be cleaned properly and there was a huge crack in the mirror in the...More

2  Thank 16jconway
Response from Stewart C, General Manager at Malmaison HotelResponded 20 April 2016

Dear 16jconway It saddens me deeply to read your poor review of Malmaison Edinburgh. I know that my team have been in touch with you directly to discuss your comments and a generous offer was made which we had hoped would help restore your faith...More

Reviewed 19 April 2016

We had our wedding here in April, and it was wonderful. The staff were all wonderful, and were so flexible in how they worked with us. The whole day was so relaxed, for us and our guests. The value was great, as they came and...More

Thank Laini200
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$103 - US$285 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#51 Luxury Hotel in Edinburgh
#53 Business Hotel in Edinburgh
#59 Romantic Hotel in Edinburgh
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$103 - US$285 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#51 Luxury Hotel in Edinburgh
#53 Business Hotel in Edinburgh
#59 Romantic Hotel in Edinburgh
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (703)
Room & Suite (281)
Dining (124)
Pool & Beach (3)
Hotel & Grounds (545)
Bathroom (40)
Family and Play Areas (1)
Questions & Answers
Ask a question
1983me1983
23 August 2017|
AnswerShow all 3 answers
Response from Stewart C | Property representative |
Hi 1983me1983 Our breakfast is served in Chez Mal Brasserie from 7am until 10am Monday - Friday and then, 8am until 11am Saturdays and Sundays. Out hotel guests can also order a room service continental breakfast box to be... More
2
Votes
1983me1983
23 August 2017|
Answer
Response from 2brianjd | Reviewed this property |
We stayed on a 'bed and continental breakfast' rate, I think the extra for a full breakfast was only two or three pounds. served until 1030 if memory serves
1
Vote
LesleyR86
17 August 2017|
AnswerShow all 4 answers
Response from Stewart C | Property representative |
Hi LesleyR86 Yes we are very close by, just a few minutes walk. We hope to see you soon.
1
Vote
Room Tips
"If you want a genuine Suite, don't book this hotel."
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"The hotel was very cold especially at breakfast time in the dining room."
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"Check out your room and ask for another if you're not happy."
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"Save your money and go elsewhere"
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