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The Ben Doran Guest House

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196 Reviews from our TripAdvisor Community

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Showing 181: English reviews
Chester, United Kingdom
Reviewed 19 November 2016

The Ben Doran is a great good value guest house. Friendly staff who want to make your stay a good experience. Breakfast is everything you would expect. Rooms checked and cleaned each day. Easy to enter with own front door key. Interesting visitors from worldwide. Right on bus route into city. Good information leaflets with some giving discounts on attractions....

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Helpful?
Thank Anthony C
jlabaki, Owner at The Ben Doran Guest House, responded to this review

Dear Anthony C Thank you so much for choosing to stay at the Ben Doran and for posting such a lovely review. We are delighted you enjoyed your stay with us and for taking the time to share all the things we do right which is very much appreciated. We are delighted you were pleased with your choice and we...

Scotland, United Kingdom
Reviewed 13 November 2016 via mobile

My wife and I booked to stay here after a game of Rugby at Murrayfield. Very easy to find and only a 15-20 min walk away from Royal mile. I see a few others commenting on it being dated. It's not a 5 star modern hotel, but it doesn't claim to be and doesn't need to be. Everything we generally...

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Thank Brian1603
jlabaki, Owner at The Ben Doran Guest House, responded to this review

Dear Brian1603 Thank you so much for posting such positive feedback about your recent stay with us and for choosing the Ben Doran. We are always delighted when guests leave us having enjoyed their stay and plan to visit us again. We would be delighted to welcome you both back and thank you again for taking the time to write...

Peoria, Illinois
Reviewed 17 October 2016

Cute B&B. They let us check in a little early and gave us a bus schedule so we could get into the heart of Edinburgh. For the buses you need exact change, so the host helped us break some of money so we would have exact change. Room was pretty small and the handle was falling off the toilet, but...

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Thank qtpie8422
jlabaki, Owner at The Ben Doran Guest House, responded to this review

Dear qtpie8422 Thank you for choosing the Ben Doran for your recent stay and for referring to our property as being a 'cute B&B'. We are always happy to help and glad you found the local bus service useful. We are sorry to hear you found the room to be small. We do offer larger rooms too as our room...

Reviewed 13 October 2016

The Ben Doran is a fabulous guest house, the staff are very polite and approachable, everywhere is so clean. There is tea and coffee making facilities provided in the rooms, and the breakfast is very good!

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Helpful?
Thank Janis H
jlabaki, Owner at The Ben Doran Guest House, responded to this review

Dear Janis H Thank you for taking the time to post a review about your recent stay with us. We are delighted you found our staff polite and approachable and we are glad you found our breakfast to be very good too. We hope to welcome you back to the Ben Doran in the near future. Kind Regards

Reviewed 25 September 2016 via mobile

Had booked to stay here for one night. I rang up on day of check in to check check in time and was told 'I am not allowing you to stay here so don't bother coming' and they hung up when I contacted the booking agent they told me they where overbooked but could not understand why they accepted my...

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2Thank Mark W
jlabaki, Owner at The Ben Doran Guest House, responded to this review

Dear Mark W We would like to take this opportunity to apologise to you for the recent negative experience you received by telephone. This is definitely not typical of the usual standard of customer service we deliver at the Ben Doran. We were experiencing issues with our reservation system which meant we did not receive booking confirmations from online agents...

Reviewed 21 September 2016 via mobile

Lovely place. Remember it is a guest house and not a hotel so no 24 hour reception or bar but it is lovely. Really nice staff, beautifully clean, excellent breakfast plus free WIFI and parking. It is right in the centre of Edinburgh so very convenient

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1Thank Carol D
jlabaki, Owner at The Ben Doran Guest House, responded to this review

Dear Carol D Thank you so much for taking the time to post such a positive review about your recent stay at the Ben Doran. Thank you for your kind comments about our staff, breakfast and location. We are delighted you enjoyed your stay with us and hope to welcome you back in the near future. Kind Regards

Reviewed 9 August 2016

-Owner is rude -WiFi connectivity poor -Bathroom fan is extremely dirty and noisy (see picture) We booked a 2 night stay at this "4 star hotel" through Hotels.com. Upon arriving, the owner checked us in and walked us to the room while telling us our country of origin is not a very nice place, which itself I found a rather...

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2Thank Michael d
jlabaki, Owner at The Ben Doran Guest House, responded to this review

Dear Michael d Thank you for taking the time to post a review about your recent stay with us at the Ben Doran Guest House. We are delighted you found our bed and bed linen clean and comfortable and thank you for this positive feedback. However, we are saddened by the account of your experience at the Ben Doran as...

Lebanon
Reviewed 5 July 2016

We stayed at Ben Doran 12 nights. It was excellent. The room and the shower were very clean. The hotel was a 20-minute walk to the city center and there is a bus stop across the street. The breakfast was excellent, varied, and alway fresh. The staff were very helpful and hospitable.

Review collected in partnership with BudgetPlaces
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1Thank 75nadae
jlabaki, Owner at The Ben Doran Guest House, responded to this review

Thank you very much for your lovely review and for choosing to stay at the Ben Doran. We are delighted that you enjoyed your stay with us and we do hope to welcome you back should you be returning to Edinburgh. kind regards

Bratislava, Slovakia
Reviewed 27 June 2016

This is very nice and friendly guest house located not far away from Royal mile. The lady was very nice, helpful and friendly. The rooms are clean and comfortable. I will be always happy to return back at anytime I will have a chance.

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Thank Juraj63
jlabaki, Owner at The Ben Doran Guest House, responded to this review

Thank you so much for taking the time to review your experience at the Ben Doran. We are delighted that you enjoyed your stay and we appreciate your very kind comments. We do hope that you will have the opportunity to return soon and we look forward to welcoming you back. Kindest Regards

Hawick, United Kingdom
Reviewed 20 June 2016

Stayed in the 4 star Indigo hotel in Glasgow the night prior to this 3 star Ben Doran in Edinburgh and it was £10 more, but what a difference, by that i mean very dirty and poor service. I booked a executive king room and we were put underground in the basement, and although the room and bed was very...

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1Thank cujimeScotland
jlabaki, Owner at The Ben Doran Guest House, responded to this review

Thank you for taking the time to post a review of your stay. I have been saddened by the account of your experience at the Ben Doran as we constantly work hard to provide great customer experience to each and every one of our guests. First of all, please accept my sincerest apologies for issue you encountered with regards to...

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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Room Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Ben Doran is 4 star Guest House situated in a traditional Georgian townhouse located in central Edinburgh. We offer free WiFi, car parking also full Scottish breakfast is included in the price. We pride ourselves, not only on service and accommodation, but also the quality of breakfast that we serve using only the finest local produce. We are delighted that our Edinburgh Bed & Breakfast has been given a four star rating by Visit Scotland. We care about the comfort of our guests and that's why all our rooms have been designed and furnished with a high level of care and attention to detail. Our bedrooms range from larger deluxe rooms with ensuite to smaller rooms with shared bathrooms for double/single occupancy. Each offers a charming mix of original character with modern facilities and has a beautiful hillside or Edinburgh city view. Complimentary tea, chocolate and coffee-making facilities and free Wi-Fi are also available for our guests to enjoy. Whether visiting Edinburgh on holiday, for business or perhaps family attending one of Edinburgh's universities, the Ben Doran is an ideal city centre location. ... more   less 

Additional Information about The Ben Doran Guest House

Address: 11 Mayfield Gardens, Edinburgh EH9 2AX, Scotland
Region: United Kingdom > Scotland > Edinburgh
Price Range: $83 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Ben Doran Guest House 4*
Number of rooms: 10
Reservation Options:
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Also Known As:
Ben Doran Hotel Edinburgh
The Ben Doran Guest House Edinburgh, Scotland
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Questions & Answers

Here's what travellers have asked, with answers from The Ben Doran Guest House staff and other travellers.
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Questions? Get answers from The Ben Doran Guest House staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quieter at rear”
 of 5 bubbles 885marilync, 7 Dec 2016 | Read review
“Choose larger room at rear.”
 of 5 bubbles 512anthonyc, 18 Nov 2016 | Read review
“There are no lifts so if you have a problem with stairs you would want to be on the first floor.”
 of 5 bubbles 39janish, 13 Oct 2016 | Read review
“Free parking space for 3 cars, kind of difficult to find a space with 10 rooms”
 of 5 bubbles F2219XSmichaeld, 9 Aug 2016 | Read review
“top floor rooms more spacious but no bath, shower only”
 of 5 bubbles Gemzo, 16 Jun 2016 | Read review
5 of 5