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Mercure Edinburgh City - Princes Street Hotel

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Dining (29)
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Overview
  • Excellent19%
  • Very good39%
  • Average26%
  • Poor10%
  • Terrible6%
Travellers talk about
“princes street”(402 reviews)
“scott monument”(84 reviews)
“privilege room”(25 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
Multilingual Staff
3 Star Hotel
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Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,545)
There are newer reviews for Mercure Edinburgh City - Princes Street Hotel
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All reviewsprinces streetscott monumentprivilege roomcastle viewwaverley stationchristmas marketexcellent locationbit datedsuperior roomcentral locationfew minutes walkshort breaklovely roomroyal milehaggisjennersbuses
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21 - 25 of 2,152 reviews
Reviewed 9 March 2018

Nice Hotel in an excellent location. Rooms clean and tidy and the Staff welcoming, friendly and helpful. The only downside was the Bar Area. The Bar was poorly stocked, with space taken up with displays of empty Boxes etc. Also the Bar seating was filthy...More

1  Thank angela r
Response from James F, General Manager at Mercure Edinburgh City - Princes Street HotelResponded 13 March 2018

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Edinburgh City Princes Street Hotel. It is always helpful to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to...More

Reviewed 8 March 2018

We stayed here for two nights our room was ok they had new mattresses on the beds but why does the house keeping NOT cover them with a mattress protector ? I don't understand also the pillows were not covered in protectors either, It is...More

1  Thank TOOTSIE19672017
Response from James F, General Manager at Mercure Edinburgh City - Princes Street HotelResponded 13 March 2018

Dear Guest, Thank you for your feedback. I was disappointed to read about your experience. I will pass your comments onto the relevant department managers so that we can improve our services. Kind regards, James Fraser General Manager

Reviewed 7 March 2018

Stayed 2 nights (initially was supposed to be one but the snow forced us to stay another). First night had a room overlooking princes street. Great views. Second night was facing the rear over the extract fan from the kitchens. Manged to move rooms but...More

1  Thank BigMikeBath
Response from James F, General Manager at Mercure Edinburgh City - Princes Street HotelResponded 13 March 2018

Dear Guest, Thank you for taking the time to tell us about your stay. I was very disappointed to read that your room did not meet your expectations. Please allow me to express my sincerest apologies. Kind regards, James Fraser General Manager

Reviewed 5 March 2018

I live in Spain but visit my home town of Edinburgh 2-3 times a year. I usually stay in the city centre on the last day of each trip because it is easier to get an Airport link bus. I have tried several hotels in...More

Review collected in partnership with Accorhotels.com
Thank Christine M
Response from James F, General Manager at Mercure Edinburgh City - Princes Street HotelResponded 6 March 2018

Dear Guest, Thank you for staying at the Mercure Edinburgh City Princes Street Hotel and taking the time to review us. We are delighted you enjoyed your stay. Kind Regards, James Fraser General Manager

Reviewed 5 March 2018 via mobile

Didn't stay at the hotel but popped in for an afternoon tea with my partner. It took forever to order even though the restaurant was almost empty. The plates we had were not clean. When the pastries and sandwiches arrived I thought it was a...More

1  Thank feliciaaslund
Response from James F, General Manager at Mercure Edinburgh City - Princes Street HotelResponded 6 March 2018

Dear Guest, Thank you for taking the time to tell us about your afternoon tea, I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. I will share your comments with our team,...More

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About
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$108 - US$360 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$108 - US$360 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (809)
Room & Suite (364)
Dining (29)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Nearby
Princes Street and Gardens
Glaswegians tease Edinburghers that their High Street
is only half one, since buildings only line one side.
But what they don’t say is how extraordinary the views
are from Princes Street as a result. From here you
look onto expansive and decorative public gardens
beneath the mighty basalt cliffs on which Edinburgh’s
Castle stands proud above the rest of the dramatic old
town skyline. Yet many of those on Princes Street look
...More
Questions & Answers
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Deasy D
10 April 2018|
AnswerShow all 3 answers
Response from nengfan | Reviewed this property |
They do have triple rooms but not sure about the air co. My room had a ventilator (kipas angin) but I didnt use it since we were there in April (we even had snow storm). I dont think you need an air con, even during summer... More
1
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Rosalind O
28 September 2017|
AnswerShow all 4 answers
Response from jes40 | Reviewed this property |
No they are all the same size according to the reception. Which means no baths anywhere I assume!!
1
Vote
Sandra P
28 June 2017|
AnswerShow all 2 answers
Response from tweenah | Reviewed this property |
I believe 7am to 10am.
1
Vote
Room Tips
"Pay the extra premium for a castle view room as at least the view will distract you from looking at the room..."
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"rooms overlooking the Edinburgh castle are the best"
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"get the city view room"
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"rooms overlooking princes street have a great view of the castle"
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