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Mercure Edinburgh City - Princes Street Hotel

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Traveller (809)
Room & Suite (364)
Dining (29)
Overview
  • Excellent19%
  • Very good39%
  • Average26%
  • Poor10%
  • Terrible6%
Travellers talk about
“princes street”(402 reviews)
“scott monument”(84 reviews)
“privilege room”(25 reviews)
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
Multilingual Staff
3 Star Hotel
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,545)
There are newer reviews for Mercure Edinburgh City - Princes Street Hotel
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All reviewsprinces streetscott monumentprivilege roomcastle viewwaverley stationchristmas marketexcellent locationbit datedsuperior roomcentral locationfew minutes walkshort breaklovely roomroyal milehaggisjennersbuses
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281 - 285 of 2,152 reviews
Reviewed 20 May 2017

Comfortable enough,but in need of considerable tlc. Staff pleasant and helpful, and for a buffet breakfast the food was good and plentiful. Comfortable room, clean and bright with a great view over the gardens to the castle. Would consider using the hotel again.

Thank birnock
Response from James F, General Manager at Mercure Edinburgh City - Princes Street HotelResponded 22 May 2017

Dear Guest, Thank you for your comments. We really appreciate you taking the time to write about your experience. We certainly hope to look forward to welcoming you on your next visit to Edinburgh. Kind regards, James Fraser General Manager

Reviewed 20 May 2017 via mobile

Was given a voucher for my birthday from friends. Arrived at the draughty reception and all staff seemed preoccupied . Eventually got checked in but the the room wasn't ready. Came back a few hours later and got our room key. Room was very grubby....More

3  Thank jimmonaghan
Response from James F, General Manager at Mercure Edinburgh City - Princes Street HotelResponded 22 May 2017

Dear Guest, Thank you for taking the time to tell us about your stay, I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. I will share your comments with our team, I...More

Reviewed 18 May 2017

This was not such a good visit this time, 15th to 17th May, the hotel was fully booked and although we registered at 1.0pm we were told it would be after 2.0pm before it was ready, so we went for a walk. We returned at...More

Thank Roy H
Response from James F, General Manager at Mercure Edinburgh City - Princes Street HotelResponded 22 May 2017

Dear Guest, Thank you for taking the time to tell us about your stay, I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. I will share your comments with our team, I...More

Reviewed 18 May 2017 via mobile

Stayed at this hotel booked 1 bedroom suite. Lovely staff very friendly. Upgraded to 2 bedroom which was a very nice surprise. Lovely and clean. Very nice shower overall enjoyable stay would definitely stay here againMore

Thank donna0191
Response from James F, General Manager at Mercure Edinburgh City - Princes Street HotelResponded 22 May 2017

Dear Guest, Thank you sincerely for this wonderful five star review of your recent stay with us. I am delighted that you enjoyed your time with us we look forward to welcoming you back when you are next in Edinburgh. Kind regards, James Fraser General...More

Reviewed 18 May 2017

Main areas like dining and bar/louge area needs some redecorating. Chair fabric worn and wood pieces show lots of wear. Just dated and in need of some upkeep. Rooms were not too bad, but did need some decorating. Beds were very comfortable. Breakfast was good...More

Thank Joettel
Response from James F, General Manager at Mercure Edinburgh City - Princes Street HotelResponded 22 May 2017

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Edinburgh City Princes Street Hotel. It is always helpful to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to...More

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About
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$105 - US$361 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$105 - US$361 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (809)
Room & Suite (364)
Dining (29)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Nearby
Princes Street and Gardens
Glaswegians tease Edinburghers that their High Street
is only half one, since buildings only line one side.
But what they don’t say is how extraordinary the views
are from Princes Street as a result. From here you
look onto expansive and decorative public gardens
beneath the mighty basalt cliffs on which Edinburgh’s
Castle stands proud above the rest of the dramatic old
town skyline. Yet many of those on Princes Street look
...More
Questions & Answers
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Deasy D
10 April 2018|
AnswerShow all 3 answers
Response from nengfan | Reviewed this property |
They do have triple rooms but not sure about the air co. My room had a ventilator (kipas angin) but I didnt use it since we were there in April (we even had snow storm). I dont think you need an air con, even during summer... More
1
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Rosalind O
28 September 2017|
AnswerShow all 4 answers
Response from jes40 | Reviewed this property |
No they are all the same size according to the reception. Which means no baths anywhere I assume!!
1
Vote
Sandra P
28 June 2017|
AnswerShow all 2 answers
Response from tweenah | Reviewed this property |
I believe 7am to 10am.
1
Vote
Room Tips
"Pay the extra premium for a castle view room as at least the view will distract you from looking at the room..."
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"rooms overlooking the Edinburgh castle are the best"
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"get the city view room"
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"rooms overlooking princes street have a great view of the castle"
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