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Mercure Edinburgh City - Princes Street Hotel

2,503 reviews
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Traveller (790)
Room & Suite (364)
Dining (29)
Overview
  • Excellent19%
  • Very good39%
  • Average26%
  • Poor10%
  • Terrible6%
Travellers talk about
“princes street”(394 reviews)
“scott monument”(82 reviews)
“privilege room”(24 reviews)
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
Multilingual Staff
3.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,503)Write a Review
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All reviewsprinces streetscott monumentprivilege roomcastle viewwaverley stationexcellent locationchristmas marketbit datedsuperior roomcentral locationfew minutes walkshort breaklovely roomroyal milehaggisjennersbuses
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441 - 445 of 2,112 reviews
Reviewed 27 November 2016 via mobile

I booked a one night stay in the hotel as a treat for my girlfriend's birthday because it is right in the centre of Edinburgh and my girlfriend wanted to enjoy a night in Edinburgh and go to the Christmas market. When we arrived, they...More

2  Thank m1chaelc
Response from James F, General Manager at Mercure Edinburgh City - Princes Street HotelResponded 13 December 2016

Dear Guest, I was indeed very sorry to hear that we were unable to look after your booking on Saturday 26th November and apologise for having to move you to another hotel. It is clear that we found ourselves overbooked which was caused by a...More

Reviewed 23 November 2016

Hotel is in an excellent central position for visiting the Castle and enjoying the Christmas markets. Staff were all pleasant and very willing and the room was clean and warm. The back rooms are best avoided if you wish not to look out on fire...More

Thank WendyNorthWales
Response from James F, General Manager at Mercure Edinburgh City - Princes Street HotelResponded 29 November 2016

Dear Guest, Thank you for taking the time to tell us about your stay, I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. I will share your comments with our team, I...More

Reviewed 22 November 2016

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Review collected in partnership with Accorhotels.com
Thank Richy-UK_1
Response from James F, General Manager at Mercure Edinburgh City - Princes Street HotelResponded 23 November 2016

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Reviewed 22 November 2016

Bedroom, very tired stayed in 361. Far too noisy, stunning views out to Christmas Market. Paid to have breakfast £15.95 no one should ever have to pay £15.95 for so little. The toaster had broken and there was not enough hot food. Went for breakfast...More

1  Thank yvonneshiels
Response from James F, General Manager at Mercure Edinburgh City - Princes Street HotelResponded 23 November 2016

Dear Guest, Thank you for taking the time to tell us about your stay. I was very disappointed to read that your room did not meet your expectations. Please allow me to express my sincerest apologies. Kind regards, James Fraser General Manager

Reviewed 22 November 2016

I recently stayed in this hotel on a 3 day trip from Spain. It was my first trip to the Mercure in Princes Street and I admit, that I was initially drawn to it by the very competitive prices for an Edinburgh city centre hotel....More

Thank Christine M
Response from James F, General Manager at Mercure Edinburgh City - Princes Street HotelResponded 23 November 2016

Dear Guest, Thank you for your comments. We really appreciate you taking the time to write about your experience. We certainly hope to look forward to welcoming you on your next visit to Edinburgh. I am sorry you couldn't open your balcony door this should...More

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About
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$82 - US$345 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$82 - US$345 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (790)
Room & Suite (364)
Dining (29)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Nearby
Princes Street and Gardens
Glaswegians tease Edinburghers that their High Street
is only half one, since buildings only line one side.
But what they don’t say is how extraordinary the views
are from Princes Street as a result. From here you
look onto expansive and decorative public gardens
beneath the mighty basalt cliffs on which Edinburgh’s
Castle stands proud above the rest of the dramatic old
town skyline. Yet many of those on Princes Street look
...More
Questions & Answers
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Rosalind O
28 September 2017|
AnswerShow all 4 answers
Response from jes40 | Reviewed this property |
No they are all the same size according to the reception. Which means no baths anywhere I assume!!
1
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Sandra P
28 June 2017|
AnswerShow all 2 answers
Response from tweenah | Reviewed this property |
I believe 7am to 10am.
1
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star-traveller7555
6 June 2017|
AnswerShow all 3 answers
Response from amanda l | Reviewed this property |
Think you'd be best asking for a room with a view, I got round the back when I visited, I didn't mind as it was lovely and quiet - the front is noisy. depends if you prefer the view over the noise. can't remember 're safety... More
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Room Tips
"Rooms at front have views, rooms at back are quiet"
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"Rooms overlooking Princes St have fantastic views - but can be noisy!"
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"Use another Hotel"
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"The Edinburgh skyline is stunning at night so a Castle view room is good"
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