Cairn Hotel Edinburgh
10/18 Windsor Street, Edinburgh EH7 5JR Scotland
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Avg. S$238 /night, 9/18 - 9/19
S$452
per night
S$312
per night
S$171
per night
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4.0
#96 of 163 hotels in EdinburghLocation
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Situated in the lively theatre district of Edinburgh with the old town just minutes away, the Cairn Edinburgh has recently undergone a complete refurbishment to high standard. The hotel offers fantastic accommodation suited for leisure and corporate guests alike easily accessible by rail with the Edinburgh Waverley station only a 10 minute walk away.
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Property amenities
Street parking
Free High Speed Internet (WiFi)
Wifi
Bar / lounge
Taxi service
24-hour security
Baggage storage
24-hour front desk
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Non-smoking hotel
Shared lounge / TV area
Room features
Housekeeping
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Residential Neighbourhood
Quiet
Languages Spoken
English
Location
10/18 Windsor Street, Edinburgh EH7 5JR Scotland
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
119 Restaurants
within 0.5 kilometers
Reviews
4.0
1,762 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Cairn Hotel Edinburgh garners praise for its excellent value, offering affordable rates for comfortable and modern accommodations. Guests frequently commend the attentive service and the hotel's cleanliness, with rooms often described as spotless. Although the rooms can be on the smaller side and sometimes overly warm, they are well-furnished and cozy.
The hotel's location is a highlight, conveniently close to the city center and public transportation. While amenities are generally appreciated, some guests suggest enhancements to the breakfast and shower pressure.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Reasonable
Cleanliness
Spotless
Service
Attentive
Amenities
Well-appointed
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Detailed Reviews
We were one of 3 couples who stayed here 9-12th March & thought the hotel was GREAT value for money.
The rooms were a fine size 318 & 321, One couple got a smaller room but this was changed no problem. Rooms are cleaned daily & very comfortable beds.
Location is a 5 minute walk from last stop on tram from airport (journey time 35 mins ÂŁ18 return)& 5-7 minute walk to Waverley bridge.
Breakfast was included, not as large a selection as other hotels but AGAIN for price paid was great.
We did the package ÂŁ57p.p. 3 sightseeing buses including entry to Edinburgh Castle, Palace of Hollyrood House & Royal Yacht Brittania & would recommend same & found all staff to be genuinely friendly.
We also did tour of Real Mary Kings Close. First visit to Edinburgh but definitely won’t be the last.
The rooms were a fine size 318 & 321, One couple got a smaller room but this was changed no problem. Rooms are cleaned daily & very comfortable beds.
Location is a 5 minute walk from last stop on tram from airport (journey time 35 mins ÂŁ18 return)& 5-7 minute walk to Waverley bridge.
Breakfast was included, not as large a selection as other hotels but AGAIN for price paid was great.
We did the package ÂŁ57p.p. 3 sightseeing buses including entry to Edinburgh Castle, Palace of Hollyrood House & Royal Yacht Brittania & would recommend same & found all staff to be genuinely friendly.
We also did tour of Real Mary Kings Close. First visit to Edinburgh but definitely won’t be the last.
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kannan Nair, General Manager at Cairn Hotel Edinburgh
Responded 3 Apr 2020
Dear Dublin Peadar, Thank you for a great feedback. We are delighted that you enjoyed your stay with us. We always offer a great value. Our location is central and tucked in a quieter street of Edinburgh with easy access to transport facilities. As mentioned, our team are well trained and genuinely friendly. Please remember to book with us directly to avail your 15% discount on your next visit. Kind Regards Kannan Nair
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
quick walk from Edinburgh Waverly and Princess street and new town. I paid $73 for a twin room in the dead of mid-Jan which feels too expensive for the quality of the room but I don't know Edinburgh price points and perhaps that's reasonable? (Was given a double bed rather than a twin). Room was across the street from the main hotel. It fulfilled the basic needs of a hotel stay - relatively decently comfortable bed and quiet/no noise from outside, thin walls you can hear in hallway but so far not many people going through so quiet. However, the place feels very budget and bare bones and is TINY, even for European standards. There is less than a foot of space between the foot of the bed and the wall, and the bathroom is extremely small, so small that the sink is so close to the toilet that you can't sit straight on it and have to actually sit sideways. And oddly the glass doesn't fully close the tiny shower and since its so small water basically flows freely onto the bathroom floor during the shower. Also, the light next to eh bed just stopped working after touching it, and the carpet felt dirty. On the plus side they did have 2 free bottles of Strathmore water (appreciate it being glass and not plastic, though no recycling available in the room) and 2 bags of chips and 2 bags of shortbread cookies.
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Date of stay: January 2020
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from cairnedinburgh, General Manager at Cairn Hotel Edinburgh
Responded 27 Jan 2020
Dear Liz D, Thank you for your valuable comments. We value every comments and committed to improve. As mentioned, we are close to the city centre and all the transport facilities. As a Georgian townhouse conversion hotel, there are size restrictions. But we consider the fact while deciding the rates. We always offer a great value to our guest. I am sorry if you felt the rate was a bit high. Please remember to book with us directly on your next visit to avail your 15% return discount. We will also make sure you will be looked after. We take all your comments seriously and promise to make a difference to your next visit. Kind Regards Kannan Nair General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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This was a satisfactory hotel.
The staff on check in and check out were friendly and professional and the hotel stored our bag for us when we checked out as we still had a few hours before our train departed. We only received one room card/key and would have preferred if they had given us two as is customary. The location is fairly good and is about a 15-20 minute walk from the main attractions.
We stayed in a basement room which I was initially apprehensive about but this was not really an issue as we still had a full size window and a fair amount of light coming through the room. We booked a double room but had two single beds put together.
The bedroom itself was fine; it was a decent size and had all of the amenities we required as well as complimentary tea / coffee / snacks. The bathroom on the other hand was a disappointment. It was not very clean and lacked basic amenities like a toilet brush. We had a bath over a shower as opposed to a shower cubicle which leaked and spilt lots of water over the floor.
The room was not cleaned once throughout our visit. No doubt the hotel would give covid as the reason but this is not an excuse to undertake basic duties of a hotel.
Overall, a satisfactory hotel but the bathroom needed significant improvements.
The staff on check in and check out were friendly and professional and the hotel stored our bag for us when we checked out as we still had a few hours before our train departed. We only received one room card/key and would have preferred if they had given us two as is customary. The location is fairly good and is about a 15-20 minute walk from the main attractions.
We stayed in a basement room which I was initially apprehensive about but this was not really an issue as we still had a full size window and a fair amount of light coming through the room. We booked a double room but had two single beds put together.
The bedroom itself was fine; it was a decent size and had all of the amenities we required as well as complimentary tea / coffee / snacks. The bathroom on the other hand was a disappointment. It was not very clean and lacked basic amenities like a toilet brush. We had a bath over a shower as opposed to a shower cubicle which leaked and spilt lots of water over the floor.
The room was not cleaned once throughout our visit. No doubt the hotel would give covid as the reason but this is not an excuse to undertake basic duties of a hotel.
Overall, a satisfactory hotel but the bathroom needed significant improvements.
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Date of stay: August 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kannan Nair, General Manager at Cairn Hotel Edinburgh
Responded 23 Aug 2021
Dear Guest Thank you for the feedback. We appreciate your custom and committed to improve and takes every comments seriously. Regards Kannan Nair General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is a 10/15min walk from the centre which is fine if you dont mind walking, we arrived and checked in without a problem, the corridors had a musty smell about them, the room was spacious enough but had an overwhelming smell of pee when we went inside. Also the room was cold no heating on. The beds were comfy even though the "large" bed was 2 singles pushed together we had an awful view of a walled area full of rubble and surrounding flats looking down into, a net curtain was up but still not ideal. Due to covid no bar/restaurant open which meant a small paper bag breakfast brought to the room between 7-8am, but the first morning the people only came walking into start at 8am?? the first morning we only got 2 breakfasts, there were 3 of us, and only 2 sets of clean towels left after the room had been cleaned. I did tell them this and it was rectified but the excuse of oh maybe only 2 people on the system wasn't good enough when my booking obviously said for 3 guests. We will stay more central next time but the hotel was OK for our base.
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Date of stay: September 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kannan Nair, General Manager at Cairn Hotel Edinburgh
Responded 24 Sept 2020
Dear Dooby 57, Than you for your valuable feedback. Our sincere apologies for the unsatisfactory experience you had with us. Although I do not accept certain comments you have made, we do care about the comments. If there was any unhappiness about the room, we encourage our guests to mention them at check in. Which will give us time to rectify. The heating in the room works on a regulator at the radiator in the room. Which allows the guests to adjust according to their liking. We are a budget 3 star property and not all the rooms have great views. Windsor street is a residential street and there are residential properties in neighbourhood. We offer great rates for our guests and we have repeated guests visiting us. We apologies for the inconvenience caused during your stay. We thank you for you feedback once again. Kind Regards Kannan Nair General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Booked a stay at this hotel.it was our first time to Edinburgh. We looked at the reviews an they seemed good.
The hotel is in a fair location..about 10 min walk into the city. It was fairly clean buy has a youth hostel vibe about it.
Staff however are friendly and keen to help.
Dissapointilnly the breakfast was atrocious and I would suggest eating breakfast elsewhere.
Our room was not serviced, so towels and toilet paper not replenishes albeit I placed the sign on the door for them to service the room.
The cleaning staff.walked into the room Sunday morning on our checkout to clean the room, without knocking or letting us know..checkout is at 11
.I was not impressed.
I would say its a basic hotel, but it is relatively clean .
The hotel is in a fair location..about 10 min walk into the city. It was fairly clean buy has a youth hostel vibe about it.
Staff however are friendly and keen to help.
Dissapointilnly the breakfast was atrocious and I would suggest eating breakfast elsewhere.
Our room was not serviced, so towels and toilet paper not replenishes albeit I placed the sign on the door for them to service the room.
The cleaning staff.walked into the room Sunday morning on our checkout to clean the room, without knocking or letting us know..checkout is at 11
.I was not impressed.
I would say its a basic hotel, but it is relatively clean .
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Date of stay: November 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kannan Nair, General Manager at Cairn Hotel Edinburgh
Responded 9 Nov 2021
Dear holtz76, Thank you for your comments. We apologies for any inconvenience caused. I am not sure when you stayed with us. We were following the restrictions and served the breakfast in bags. Now this has been rectified and we are back with buffet. I am sure, your stay will be enjoyable on the next time. Staff coming in to the room was purely a mistake. The housekeeper misunderstood the next room to yours. It is purely a human error and my sincere apologies. We are centrally located and offer great value to our guests. I really hope you give us another chance to serve you. Regards Kannan Nair
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is in a good location, only 10 minutes walk from the City. If you're staying at weekend and bringing your car, off-road parking is free from 5.30pm on Friday all weekend until Monday morning (ÂŁ2.50 per hour at other times). We booked a small double room. It was indeed small. Little room to walk around the room and the bathroom is tiny also. We were put in the Apartment building across the road, so it meant outdoor footwear, coats and umbrella for breakfast. The hot breakfast consisted of sausage, bacon, scrambled egg and baked beans. There was a choice of breads, fruit, cereals and drinks. We thought there was generally a lack of attention to room preparation. Curtain was hanging off the rail, 4 shampoos but no shower gel, carpet was dirty, communal area carpets not vacuumed. For us, it was a budget hotel. Generally OK, but attention to detail would improve it so much more.
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Date of stay: October 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kannan Nair, General Manager at Cairn Hotel Edinburgh
Responded 7 Nov 2021
Dear Petes778, thank you for your review, I am disappointed that your stay with us was not what you expected it to be, we do pride ourselves with the cleaning of the rooms and public areas, if you had let reception know about the issues you found in your room we would have rectified them for you, the room type you had booked was a small double which means that they are more compact than a normal double this is also stated on the website, please remember to book direct with us in the future to receive the 15% discount when you book direct Regards Helen
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We arrived at our hotel to be welcomed by a very lovely member of staff (Alan) we checked in a room was lovely, clean and spacious. We recieved a free bottle of prosecco which staff had taken to our room in a ice bucket and champagne flutes, the prosecco was lovely a crisp so we ordered another bottle (worth a try). Breakfast was left outside our room in the morning in individual bags with a good selection. The hotel was lovely, clean and quiet in a great location and staff were most helpful the best we have stayed in at Edinburgh and for a excellent price. I must say Alan is a new member of staff to The Cairn Hotel but is a very lovely warm welcoming, helpful person and a great credit to the hotel.
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Date of stay: September 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kannan Nair, General Manager at Cairn Hotel Edinburgh
Responded 19 Oct 2021
Dear Jen, thank you for your review, i will pass on your comments to Alan I'm sure he will be very happy, please remember if you stay again and book direct with us you save 15% on all bookings Regards Helen
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here for one night and it was ideal for us. Staff were helpful and friendly. Our room was clean and lovely, double bed was comfy with extra pillows available. Also, you had the standard hairdryer, full length mirror and from the waist up mirror in the room, plenty of hanging space for your clothes and shelves, iron and ironing table available. Kettle facilities with tea/coffee/sugars/sweeteners/UHT milk/crisps/biscuits and tele on wall (swing arm). Shower room was also clean (no bath which suited us), standard toiletries available, clean fluffy towels, good lighting and mirrors and plenty of toilet roll. We received a complimentary bottle of red merlot wine and breakfast was left outside in the morning for us which was a couple of grab and go paper bags, each one contained, pot of porridge (just add water), croissant, pain au chocolat, jam portion, yogurt, apple, paper plate, plastic knife, spoon and napkin - ideal for us. Finally, if you need a taxi (which we did several times) there is a device at reception that either you press or the staff and the taxi company are alerted, you receive a reference number and taxi was there within a few minutes. Location wise, you are walking distance to the new St James Quarter shopping centre, Edinburgh Playhouse and Waverley Train Station. I would recommend this hotel and would happily stay here again.
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Date of stay: July 2021
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kannan Nair, General Manager at Cairn Hotel Edinburgh
Responded 23 Aug 2021
Dear Guest Thank you for the feedback. We appreciate your custom and committed to improve and takes every comments seriously. Regards Kannan Nair General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here last night with my daughter. Have previously stayed with my husband. Great location with lovely staff. Cheap and cheerful. Nice big bedrooms. Very clean. Bed was super comfy, plenty of toiletries and lovely little touches like bottles of water , crisps , biscuits aswell as the normally tea and coffee. Unfortunately all the restrictions were in place so no pubs and bars were open so we just had an Uber eats delivered to the hotel. My daughter loved it.
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Date of stay: October 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kannan Nair, General Manager at Cairn Hotel Edinburgh
Responded 26 Oct 2020
Dear Princesstaws, Thank you for your feedback. It was a pleasure serving you again. We are absolutely delighted that you enjoyed your say with us. As mentioned by you, we offer great accommodation at a great value. It is the toughest time for everyone. We appreciate your support and looking forward to serving you near future. Please remember to book directly to avail 15% return discount. Kind Regards Kannan Nair General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good location near the playhouse and 10 mins from the train station. The room was spotless and had everything you could possibly need for a long stay with a mini kitchen including microwave crockery cutlery etc. We stayed for one night but I will be back.
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Date of stay: May 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kannan Nair, General Manager at Cairn Hotel Edinburgh
Responded 7 Jun 2021
Dear Granpadave, Thank you for your great feedback. We offer great value and comfort to our guests. We have 79 rooms and all rooms differs from each other as it is a Georgian town house conversion. We are delighted that you enjoyed your stay. We offer 15% discount when you book directly. Please remember for the next time. Regards Kannan Nair
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yes and it is replenished esch day and if you need more you can get them from reception
Hello,
The deposit is only required for Apartment bookings, so not for bedrooms. This is a payment that is taken on arrival and refunded on departure upon inspection of the apartment.
Kind regards,
Front of House Manager
…
"There were multiple signs around saying to book in with them directly for potentially some savings. "Read full review
"If you’re visiting as a couple and on the tall side, I’d recommend upgrading to one of the bigger beds."Read full review
"Kadenja Indian round the corner! Take a tea towel for drying dishes and a plug for the sink!"Read full review
…
PRICE RANGE
S$172 - S$369 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cairn hotel edinburgh
LOCATION
United KingdomScotlandEdinburghLeith
NUMBER OF ROOMS
72
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Cairn Hotel Edinburgh
Which popular attractions are close to Cairn Hotel Edinburgh?
Nearby attractions include Escape Hunt Edinburgh (0.3 km), Nelson Monument (0.5 km), and Fayre Play (0.3 km).
What are some of the property amenities at Cairn Hotel Edinburgh?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Cairn Hotel Edinburgh?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Cairn Hotel Edinburgh?
Yes, street parking is available to guests.
What are some restaurants close to Cairn Hotel Edinburgh?
Conveniently located restaurants include Fhior, The Walnut, and Mamma Roma.
Is Cairn Hotel Edinburgh located near the city centre?
Yes, it is 0.7 km away from the centre of Edinburgh.
Are there any historical sites close to Cairn Hotel Edinburgh?
Many travellers enjoy visiting The Real Mary King's Close (1.1 km), Palace of Holyroodhouse (0.9 km), and Gladstone's Land (1.2 km).