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The Balmoral Hotel

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Traveller (1311)
Room & Suite (708)
Dining (238)
Overview
  • Excellent73%
  • Very good19%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“the palm court”(134 reviews)
“scotch bar”(69 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
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Reviews (4,102)
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3,747 results
Traveller rating
2,727
688
206
83
43
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Time of year
LanguageEnglish
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2,727
688
206
83
43
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All reviewsthe palm courthadrian's brasseriescotch barrocco fortemarble bathroomsean conneryconcierge stafftrain stationbeautiful hotelturn down serviceluxury hotelprinces streetbirthday treatedinburgh castlecastle viewroyal milespa
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1,101 - 1,105 of 3,747 reviews
Reviewed 14 March 2016 via mobile

This hotel is without doubt the best hotel in the UK. The staff were so kind and courteous and have been on the numerous occasions that I have stayed there. The concierge without doubt the best within the UK and the front desk is too...More

1  Thank Martin T
Response from BalmoralEdinburgh, General Manager at The Balmoral HotelResponded 15 March 2016

Dear Guest Thank you very much for your generous review following your most recent stay at The Balmoral. Your lovely comment regarding the courteous service you received from my colleagues is especially pleasing. Your kind feedback is much appreciated and we look forward to having...More

Reviewed 12 March 2016 via mobile

I have stayed at this hotel several times for work. It is in a great location in the centre of Edinburgh - just next to the station. The rooms are great, spacious and luxurious. The real selling point has to be the fantastic staff -...More

1  Thank jmarkh
Reviewed 11 March 2016

Every January myself and my girlfriend meet up in Edinburgh, stay in a nice hotel and take in a show. So far we've stayed in The Airport Hilton and The Thistle St James, both fine places, though the airport hotel is a bit far out...More

3  Thank JohnnyAmsterdam20
Response from BalmoralEdinburgh, Manager at The Balmoral HotelResponded 18 March 2016

Dear Guest Thank you for your kind comments regarding the quality of service provided by my colleagues at Concierge. I will take great pleasure in sharing your comments with the team who I know will be delighted to receive such complimentary feedback. However, I am...More

Reviewed 11 March 2016 via mobile

The Balmoral was the chosen venue for our engagement. Staff were extremely hospitable and concierge knowledgable in advising the best places to see ! ...We purchased bus tour tickets which gained us access into The Castle, The Royal Yacht Britannia ( my favourite experience !)...More

Thank India L
Response from BalmoralEdinburgh, General Manager at The Balmoral HotelResponded 14 March 2016

Dear Guest Thank you very much for your wonderful review following your recent celebratory stay at The Balmoral. It was a pleasure to welcome you to the hotel to celebrate your engagement and we are delighted to read that you enjoyed your stay with us....More

Reviewed 10 March 2016

Really convenient location right next door to Waverly Station and its iconic status made this a Hotel 'not to miss'. The staff were extraordinarily helpful particularly with our dinner guest who had limited mobility, the room was superbly furnished and had one of the most...More

1  Thank vinnie972
Response from BalmoralEdinburgh, General Manager at The Balmoral HotelResponded 15 March 2016

Dear Guest Thank you very much for your kind review following your stay at The Balmoral. I am delighted to read that you found the central location of the hotel convenient and our beds extremely comfortable. I am also pleased to read that you thoroughly...More

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Best Value Properties in Edinburgh, United Kingdom
See all 151 hotels in EdinburghSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free Internet
Spa
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$261 - US$997 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Edinburgh
#3 Family Hotel in Edinburgh
#5 Business Hotel in Edinburgh
#8 Luxury Hotel in Edinburgh
#10 Romantic Hotel in Edinburgh
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$261 - US$997 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Edinburgh
#3 Family Hotel in Edinburgh
#5 Business Hotel in Edinburgh
#8 Luxury Hotel in Edinburgh
#10 Romantic Hotel in Edinburgh
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1311)
Room & Suite (708)
Dining (238)
Pool & Beach (44)
Amenities (53)
Family and Play Areas (3)
Nearby
Princes Street and Gardens
Glaswegians tease Edinburghers that their High Street
is only half one, since buildings only line one side.
But what they don’t say is how extraordinary the views
are from Princes Street as a result. From here you
look onto expansive and decorative public gardens
beneath the mighty basalt cliffs on which Edinburgh’s
Castle stands proud above the rest of the dramatic old
town skyline. Yet many of those on Princes Street look
...More
Questions & Answers
Ask a question
Deborah P
14 April 2018|
Answer
Response from Nick L | Reviewed this property |
Yes, their concierge is extremely friendly and helpful ... not sure about the lounge but I am pretty sure they do have. They do have a lounge at the reception, and always busy.. I do recommend for a drink there:)
1
Vote
Deborah P
8 April 2018|
AnswerShow all 4 answers
Response from keswickian | Reviewed this property |
No idea what a concierge lounge is. You can leave your luggage there temporarily, ask advice, get bookings for places. There is a small lobby. Sorry, best I can do
1
Vote
Ellen R
14 February 2018|
Answer
Response from BalmoralEdinburgh | Property representative |
Dear Ellen R Some of our rooms (mostly Deluxe rooms and Junior Suites) have a sofa bed, which is the option that we suggest for an adult. The supplement for the sofa bed is £35 per night. We very much hope we will have... More
0
Votes
Room Tips
"Request a room overlooking the castle, but make sure that it is one of the larger ones."
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"Get the room with the Edinburgh Castle view. you will not be disappointed."
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"ask for a king beds they are amazing. If you have kids you can have 2 singles pushed together and ask for..."
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"Castle view rooms are wonderful!"
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