Clean modern comfortable hotel That is centrally located in Edinburgh. Staff was welcoming and helped us arrange taxi and other services. Worth noting that though it is very close to the train station - the shortest path is a steep and long staircase / several flights…so I’d recommend a taxi if you have a lot of luggage.
Stayed for only 1 night at Cheval Old Town Chambers. We were very sorry to leave. The property is immaculate from reception to accommodation. Stylish and contemporary. Front door is in the middle of Edinburgh's Royal Mile. So Central to all of the attractions. The Royal Mile can be extremely busy, yet the hotel feels like a calm oasis away fro the bustle and noise. Staff were extremely friendly, helpful and professional. Breakfast next door at Luckenbooths was delicious. This is our new "go to" pace when in Edinburgh.
Beautiful property in a perfect, central location. Apartment was immaculate and well proportioned and the reception areas were stunning - happily at home in front of the roaring fire after exploring all day.
Beautiful suite. Beautiful hotel. Reception staff lovely and very helpful. Breakfast however was poor. We had breakfast included but Maitre D did not have that info and said he would find out for us. Sat for 20minutes without anyone coming to serve. Eventually had to go and ask for service. The food then came with the cereal and main breakfast together. Had to ask them to take the main breakfast away and keep it warm. No spoons or condiments. Had to ask for milk sugar etc. . Main breakfast was reheated obviously. Poor poor service and food, very disappointed .
Stayed in apartment with my wife and Family for my 70th birthday.Excellent accommodation and facilities.Great location wonderful staff.The quality of the rooms are exceptional.Would definitely recommend.
We would highly recommend staying at this property. The level of service was exceptional, the apartment was beautiful and clean, and the location truly couldn’t be beat. We were impressed in all areas and would definitely choose to stay here again.
We arrived late in the evening and were greeted by the ever cheery Emma. She and the rest of the staff are incredible! They take great care to arrange sweet details and reservations to make our trip memorable. The hotel is in the most perfect spot in old town. The room was really spacious and beautiful. Highly recommend for anyone wanting to stay on the Royal Mile.
Fantastic hotel, perfectly located for exploring all of the city. Staff couldn't be nicer and the room was great. Spacious, clean and great design. Would 100% stay again when visiting. Close to some really nice restaurants (just make sure you book a seat early).
Fantastic apartment with amazing views. Everything you wanted. Limited hanging space in the bedroom. Nowhere to hang coats. But I am sure the hotel will address these issues. Great find. Will certainly be back. Thank you
I booked Cheval Old Town Chambers as a 70th Birthday surprise for my husband. Having never visited Edinburgh before I did some research and found just what I was looking for. From the time of booking communication was great and any queries sorted quickly and efficiently. We booked a chauffeur to pick us up from the airport which was all sorted by Cheval Old Town Chambers staff. On arrival at the airport Paul, our chauffeur was there waiting for us, superb service. Again communication was first class. On arrival at The Old Town Chambers we were given a very warm and friendly greeting by the front of house staff. They were chatty, knowledgable and made us feel very welcome. The porter showed us to the Penthouse Apartment which was at the back in the older part building. On entering we were very pleasantly surprised, not only by the size of the apartment but by the quality of everything. The staff had left a note and a bottle of red wine to welcome us and wishing my husband the happiest of birthdays, a really lovely and thoughtful surprise The penthouse suite is fully equipped with a full kitchen which has dishwasher, microwave, oven, hob, Nespresso coffee machine, a full size fridge and lots of equipment should you want to cater for yourselves. Milk was supplied along with bottled water, a variety of tea bags, coffee, sugar and Nespresso pods. The dining area, lounge, bedroom and bathroom are all large with tasteful decor and everywhere is spotlessly clean. I had requested a walk in shower when booking and was pleasantly surprised to find a large walk in shower along with a full sized bath, superb. Lots of lovely toiletries are supplied, in large bottles which were topped up daily. There is even a small hidden area, in a cupboard, which houses a washing machine, ironing board and clothes airer, all like new. We felt a little more spoilt when we discovered bifold doors onto a large balcony with seating area with incredible views over New Town and Princes Street, just fabulous, day and night. Location is perfect, so central, right on the Royal Mile with majority of things within walking distance, this doesn’t however mean that it’s noisy. We found the Chambers to be very peaceful and rarely heard noise from outside or other guests. The use if an app was helpful throughout or stay with the ability to live chat staff, look up restaurants and get information about appliances etc All in all we had a wonderful stay, just too short. Highly recommend…
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