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Hotel Twenty

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Hotel Twenty
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491 Reviews from our TripAdvisor Community

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Showing 362: English reviews
London, United Kingdom
Reviewed 26 January 2015

We book this hotel through booking.com and everything went well. Until we arrived at the hotel itself. We were told that our room was overlooking the garden. It could not be more wrong: we were overlooking the main street. With the non-stop traffic, of course. The size of the room was incredibly small, not like the ones shown in the...

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Helpful?
3Thank MariaSommer87
John K, Manager at Hotel Twenty, responded to this review

Dear Guest , I am sad that you did not have a pleasant experience at Hotel Twenty . As you are aware we have only recently taken over the hotel and we are currently refurbishing another 3 rooms to the same standards as the other refurbished rooms. This process does take a lot time and money especially when the building...

London, United Kingdom
Reviewed 20 January 2015

Just returned from two night stay at Hotel Twenty. As sole traveller I could not fault this hotel. A warm and friendly welcome by the staff helped ensure my trip was a resounding success. Excellent value for money, a fabulous location, lovely room with everything I needed. Would definitely reccomend and will book again for future trips to this magnificent...

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Helpful?
1Thank SrEliz
John K, Manager at Hotel Twenty, responded to this review

I thank you for your positive feedback as we have put a lot of hard work in to the hotel since taking over . So far we have updated 7 of our rooms leaving us a little more hard work ahead but positive comments from guests makes it all worth while . I am pleased you enjoyed your stay and...

Aberdeen, United Kingdom
Reviewed 15 January 2015

Picked up this room through Laterooms for my monthly overnight stay. It was exceptionally cheap for Edinburgh, so my expectations were not high. The reception desk is downstairs which isn't entirely clear on entering the building and there doesn't seem to be a lift. It is an old building and shows some signs of ageing decor. There are renovations in...

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Helpful?
Thank ednabee
John K, Manager at Hotel Twenty, responded to this review

I thank you for your positive feedback as we have put a lot of hard work in to the hotel since taking over . So far we have updated 7 of our rooms leaving us a little more hard work ahead but positive comments from guests makes it all worth while . I am pleased you enjoyed your stay and...

Reviewed 13 January 2015

Stayed here with my 3 sister and mother on a Friday night as we had tickets to see wicked, hotel was great and easy to find, staff where lovely and made us all feel at home. Rooms where a wee bit cold but nice throws and fleecy blankets provided more than compensated for this. Restaurant staff very accommodating and where...

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Helpful?
1Thank Imonitagain
John K, Manager at Hotel Twenty, responded to this review

Dear Guest I thank you for your positive feedback as we have put a lot of hard work in to the hotel since taking over . So far we have updated 7 of our rooms leaving us a little more hard work ahead but positive comments from guests makes it all worth while . I am pleased you enjoyed your...

Reviewed 7 January 2015 via mobile

Great value for money. The service was good but the breakfast could be richer. The room was cozy and warm and the sheets and towels clean. We were allowed to leave our luggage for the whole day after the checkout with no extra charge.

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Helpful?
1Thank Theodoros M
John K, Manager at Hotel Twenty, responded to this review

Dear Guest I thank you for your positive feedback as we have put a lot of hard work in to the hotel since taking over . So far we have updated 7 of our rooms leaving us a little more hard work ahead but positive comments from guests makes it all worth while . I am pleased you enjoyed your...

North Lanarkshire
Reviewed 29 December 2014

We were booked into this hotel on the 27/12/14, on arrival we were met with the proprietor to tell us the room we were booked into had been vandalised by the previous guests. Our hearts sank. He went on to tell us that we're not to worry because he had booked us into another hotel round the corner much better...

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Helpful?
1Thank Moira E
John K, Manager at Hotel Twenty, responded to this review

Dear Guest I thank you for your positive feedback as we have put a lot of hard work in to the hotel since taking over . So far we have updated 7 of our rooms leaving us a little more hard work ahead but positive comments from guests makes it all worth while . I am pleased you enjoyed your...

Reviewed 13 December 2014 via mobile

We booked this hotel because we wanted a cheap and cheerful two night stay and wasn't expecting much judging from the dodgy reviews. We discovered the reviews don't lie. We asked for a quiet room and were given the noisiest room at the front of the hotel (room 6) which looks onto the road. The windows were single glazed and...

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Helpful?
2Thank ClaireKRose
John K, Manager at Hotel Twenty, responded to this review

Dear Guest , I would like to apologise for you eventful stay . I can confirm that the persons involved where staying at the hotel and we wish the guest a very speedy recovery. I can also confirm that the guest staying had caught hypothermia and was subject to seizures. Again i do apologise for your stay and we would...

Wolfhill Scotland
Reviewed 13 December 2014

The worst hotel I ever stay in the smear of cooking when you walk into the hotel the bedroom curtain the day light and night light was coming through the bathroon was dirty very small area in shower unit

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Helpful?
2Thank Fiona M
John K, Manager at Hotel Twenty, responded to this review

Dear Guest , I am sad that you did not have a pleasant experience at Hotel Twenty . As you are aware we have only recently taken over the hotel and we are currently refurbishing another 3 rooms to the same standards as the other refurbished rooms. This process does take a lot time and money especially when the building...

Edinburgh, Scotland, United Kingdom
Reviewed 11 December 2014

My wife and I made a long weekend of it in edinburgh and absolutely loved hotel twenty, great friendly staff, comfortable accommodation and very well maintained for a period building, our room was spotless with lovely en suite facilities, a first for us to try thai food with the restaurant being on site and we were both very impressed, manager...

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Helpful?
Thank Christopher K
John K, Manager at Hotel Twenty, responded to this review

Dear Guest I thank you for your positive feedback as we have put a lot of hard work in to the hotel since taking over . So far we have updated 7 of our rooms leaving us a little more hard work ahead but positive comments from guests makes it all worth while . I am pleased you enjoyed your...

Edinburgh, United Kingdom
Reviewed 7 December 2014

Well what can I say.....exactly what we needed and i find it very hard to believe some of the extremely negative reviews. Friendly and accommodating staff from beginning to end; from reception, to housekeeping to John the owner. We arrived early for check in, not a problem...2 rooms ready so bags dropped off. Check in pain free for us, though...

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Helpful?
1Thank yorkiegirlAbuDhabi
John K, Manager at Hotel Twenty, responded to this review

Dear Guest I thank you for your positive feedback as we have put a lot of hard work in to the hotel since taking over . So far we have updated 7 of our rooms leaving us a little more hard work ahead but positive comments from guests makes it all worth while . I am pleased you enjoyed your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
Official Description (provided by the hotel)
Hotel Twenty is situated in the heart of Edinburgh. We strive on giving a good customer service at the best possible prices. Hotel Twenty is within walking distance of Edinburgh Waverly Train station and all its shops, pubs and clubs. We have only recently taken over the Hotel and have already done a lot of cosmetic work to it. ... more   less 

Additional Information about Hotel Twenty

Address: 20 Leopold Place | London Road, Edinburgh EH7 5LB, Scotland (Formerly Richmond House Hotel)
Region: United Kingdom > Scotland > Edinburgh
Price Range: $60 - $286 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Twenty 3*
Number of rooms: 11
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Also Known As:
Richmond Hotel Edinburgh
Hotel Twenty Edinburgh, Scotland
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Twenty staff and other travellers.
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Questions? Get answers from Hotel Twenty staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Needs a deep clean and updating”
 of 5 bubbles juless371, 12 Dec 2016 | Read review
“The downstair room was a lot less noisier than then upstair one.”
 of 5 bubbles 520delfis, 6 Dec 2016 | Read review
“If you care about what the room looks like, don't stay here.”
 of 5 bubbles juliaandnick, 29 Nov 2016 | Read review
“Sorry no tips for this one,”
 of 5 bubbles alison186565, 27 Nov 2016 | Read review
“A room on the top floor would be best - just not room 8.”
 of 5 bubbles 7catm, 1 Nov 2016 | Read review
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