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Hotel Twenty

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Hotel Twenty
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473 Reviews from our TripAdvisor Community

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Showing 349: English reviews
irvine
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 November 2014

Came here with my nana for one night in October, the room was grubby, was kept up half the night with people having sex, couldnt get a shower in the morning as the drain was blocked so the basin filled up straight away and the cereal and bread in the morning was stale, pay a bit more for somewhere nicer.

Helpful?
2 Thank marie2903
John K, Manager at Hotel Twenty, responded to this review

Dear Guest I thank you for your positive feedback as we have put a lot of hard work in to the hotel since taking over . So far we have updated 7 of our rooms leaving us a little more hard work ahead but positive comments from guests makes it all worth while . I am pleased you enjoyed your... More 

Pori, Western Finland, Finland
Level Contributor
3 reviews
Reviewed 22 November 2014

the rooms are very clean and cosy, price is reasonable and staff is very friendly. The only I would have wished for was abundant breakfast; they served only coffee/tea, toast, cheese, serials and youghurt. Overall very good place to stay in Edinburgh.

Helpful?
Thank TheTiinuli
John K, Manager at Hotel Twenty, responded to this review

Dear Guest I thank you for your positive feedback as we have put a lot of hard work in to the hotel since taking over . So far we have updated 7 of our rooms leaving us a little more hard work ahead but positive comments from guests makes it all worth while . I am pleased you enjoyed your... More 

Ashington, England, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 November 2014

Location was great just down the road from the theatre and restaurants. Staff were lovely. TV and Kettle in room with tea and coffee. Continental breakfast was fine. Unfortunately, beds were very uncomfortable you could feel every spring through the mattress!! No double glazing and right on the road so very noisey and no proper curtains so light came through... More 

Helpful?
Thank Joanne L
John K, Manager at Hotel Twenty, responded to this review

Dear Guest I thank you for your positive feedback as we have put a lot of hard work in to the hotel since taking over . So far we have updated 7 of our rooms leaving us a little more hard work ahead but positive comments from guests makes it all worth while . I am pleased you enjoyed your... More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 November 2014

Please do not waste your money on this hotel. Terrible, Terrible Terrible!!! We arrived at the hotel and the rooms were not ready but we were given keys. We then went off to see a show and when we returned, we let ourselves into our rooms and were shocked at what we were confronted with. The rooms were grotty to... More 

Helpful?
4 Thank Ames767
John K, Manager at Hotel Twenty, responded to this review

Dear Guest I thank you for your positive feedback as we have put a lot of hard work in to the hotel since taking over . So far we have updated 7 of our rooms leaving us a little more hard work ahead but positive comments from guests makes it all worth while . I am pleased you enjoyed your... More 

Travellers are raving about these Edinburgh hotels

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 November 2014

Worst hotel ever!!! And the manager has no customer service skills whatsoever, lots of issues with lights hanging off walls and loose wires! Would not recommend this to anyone!!!!We ended up not even staying as toilet didn't even flush in our room and the bathrooms were dirty.

Helpful?
1 Thank Ssnewrs
John K, Manager at Hotel Twenty, responded to this review

Dear Guest , AGAIN i have all ready replied to 4 of the comments left by yourself . The booking you made was a non refundable booking and there are no lights hanging off the walls and als the toilet facilities work perfectly so if you could please stop using other peoples email addresses to leave roughly the same comments... More 

Kuala Lumpur, Malaysia
Level Contributor
55 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 15 November 2014

Positives: -Location -Friendly and obliging staff who fulfilled my requests and helped with my bags -Great Thai restaurant (at very good prices) -Price of accommodation -Room was comfy -Coffee &tea-making facilities in room were generous -Tv channels in room were plenty -Many eating places nearby -Breakfast was adequate and quality -strong wifi signal in room - a lot of plug... More 

Helpful?
Thank Hani H
John K, Manager at Hotel Twenty, responded to this review

Dear Guest I thank you for your positive feedback as we have put a lot of hard work in to the hotel since taking over . So far we have updated 7 of our rooms leaving us a little more hard work ahead but positive comments from guests makes it all worth while . I am pleased you enjoyed your... More 

London, England, United Kingdom
1 review
Reviewed 14 November 2014

I had a very enjoyable stay; friendly, welcoming and helpful owner, great location close to city centre, comfortable clean room. Excellent value. Looking forward to staying again...highly recommended.

Helpful?
Thank Louie M
John K, Manager at Hotel Twenty, responded to this review

Dear Guest I thank you for your positive feedback as we have put a lot of hard work in to the hotel since taking over . So far we have updated 7 of our rooms leaving us a little more hard work ahead but positive comments from guests makes it all worth while . I am pleased you enjoyed your... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 November 2014 via mobile

After having a long flight to get there we were looking forward to a warm welcome at the hotel. Nothing could be further than the truth. The first thing that welcomes you is a very strong smell of oriental cooking ! We had to go down a windy staircases to the 'reception ' only to be told to go back... More 

Helpful?
2 Thank Janefree
John K, Manager at Hotel Twenty, responded to this review

Dear Guest , This is the second review you have put on with a different email address. I will speak to The Tripadvisor team tomorrow to see about getting this removed. I would usually appreciate your feedback but when you don,t stay at the hotel then the feedback given then becomes irrelevant. Regards John Kelly More 

Kristianstad, Sweden
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 November 2014

We stayed here in March 2014. It's a pretty long walk from Waverly station, cab is cheap - use it! It's an old building, but the room was nice and the bed not too firm. We heard noice from other guests in the hallway outside our room. Breakfast wasn't much. Different kind of cereals, milk, juice, bread, dry crossaints and... More 

Helpful?
Thank lis1e
John K, Manager at Hotel Twenty, responded to this review

Dear Guest I thank you for your positive feedback as we have put a lot of hard work in to the hotel since taking over . So far we have updated 7 of our rooms leaving us a little more hard work ahead but positive comments from guests makes it all worth while . I am pleased you enjoyed your... More 

Kavlinge, Sweden
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 November 2014

Very nice hotel, and very helpful and kind staff. We stayd 3 nights, and had room 2. Room was nice, but the madras was not good to sleep.Tv had many channels, but we couldn't see all the channels.And hotel had a good location.

Helpful?
Thank trollet03
John K, Manager at Hotel Twenty, responded to this review

Dear Guest I thank you for your positive feedback as we have put a lot of hard work in to the hotel since taking over . So far we have updated 7 of our rooms leaving us a little more hard work ahead but positive comments from guests makes it all worth while . I am pleased you enjoyed your... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
Official Description (provided by the hotel)
Hotel Twenty is situated in the heart of Edinburgh. We strive on giving a good customer service at the best possible prices. Hotel Twenty is within walking distance of Edinburgh Waverly Train station and all its shops, pubs and clubs. We have only recently taken over the Hotel and have already done a lot of cosmetic work to it. ... more   less 

Additional Information about Hotel Twenty

Address: 20 Leopold Place | London Road, Edinburgh EH7 5LB, Scotland (Formerly Richmond House Hotel)
Region: United Kingdom > Scotland > Edinburgh
Price Range: $64 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Twenty 3*
Number of rooms: 11
Reservation Options:
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Also Known As:
Richmond Hotel Edinburgh
Hotel Twenty Edinburgh, Scotland
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Twenty staff and other travellers.
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Questions? Get answers from Hotel Twenty staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you care about what the room looks like, don't stay here.”
 of 5 bubbles juliaandnick, 29 Nov 2016 | Read review
“Sorry no tips for this one,”
 of 5 bubbles alison186565, 27 Nov 2016 | Read review
“A room on the top floor would be best - just not room 8.”
 of 5 bubbles 7catm, 1 Nov 2016 | Read review
“Room 6 is nice.”
 of 5 bubbles HannahJW1993, 5 Sep 2016 | Read review
“another hotel”
 of 5 bubbles LesleyS945, 25 Jul 2016 | Read review
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