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10 Hill Place, Edinburgh EH8 9DS Scotland
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (565)
Room & Suite (249)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 03/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 03/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#15 of 165 hotels in Edinburgh
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Gold level
Ten Hill Place is one of Edinburgh’s most desirable city-center hotels. Our stylish hotel boasts a number of awards including conference hotel of the year 2015 and hotel chef of the year. We have 129 bedrooms, and are consistently praised for our very friendly staff and going that extra mile to ensure our guests enjoy their stay. As a result, we have many customers that visit us repeatedly. We are a matter of minutes away from all Edinburgh city-center attractions by foot and are close to all local transport links if you want to venture that little bit further. Our wine-bar and restaurant provide the best quality Scottish produce with a vast plethora of Corney and Barrow wines. We are Edinburgh's charitable hotel and donate profits to The Royal College of Surgeons of Edinburgh. Money spent at the hotel improves patient outcomes and saves lives the world over by delivering much needed surgical skills to all corners of the globe. Why not consider us the next time you visit Edinburgh?
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Property amenities
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
24-hour security
Baggage storage
24-hour front desk
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Meeting rooms
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Room service
Safe
Iron
Laptop safe
Flatscreen TV
Hair dryer
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Business
Languages Spoken
English, Spanish, Polish
2651Reviews63Q+A100Room tips
Traveller rating
  • 1,545
  • 767
  • 229
  • 70
  • 40
Time of year
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Popular mentions
Road792802 wrote a review 20 Oct
1 contribution
We booked this hotel due to the exceptional score however we were not give the room we booked and the room given I would rate as average. Through hotels.com we booked a standard king size bed room but were give the smallest loft room with a double bed. My first thoughts upon entering the room was how cramped and small it was, very disappointing. Also I would never book a room with a sloped ceiling given my husband and I are tall. My husband 6ft. This meant stooping to get into bed, and moving around the room stooping. Very little square meterage to stand. After 2 hectic days meeting family I got a chance to double check what I booked and was annoyed to see the room was as I had thought, not as expected nor booked. I let reception know and although they offered to move us on the last evening we were too tired to be bothered. I also used tesco clubcard vouchers to pay for approx 10% of the booking. I wondered whether this was the reason for being placed in what was likely the smallest room in the hotel. Hopefully not, would be even more disappointing to think that was the case but mentioning this just in case others have had this experience.
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Date of stay: October 2021Trip type: Travelled as a couple
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Ian B wrote a review Jul 2021
Grangemouth, United Kingdom55 contributions33 helpful votes
Hotel's Favourite
Spent 2 nights at 10 Hill Place this week. It’s classed as a 4 star hotel but I think it can’t be far away from the 5th. Lovely clean room, nice bathroom, good air conditioning, and the breakfast is excellent. The staff are very efficient and very courteous and the hotel itself is in a quiet location but within easy access to the Royal Mile on foot and the city centre by bus or by walking for the more energetic. We would definitely return.
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Date of stay: July 2021
1 Helpful vote
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Response from Lesley Christensen, Guest Services / Front Office at Ten Hill Place Hotel
Responded 2 weeks ago
Dear Ian B, Thank you for a lovely review. I am glad you found the hotel wonderful and would recommend us to your friends. We are lucky to be in a good location close enough to the main attractions yet still quiet enough to have a peaceful stay. We look forward to welcoming you back soon. Please contact the hotel direct for our best available rates and offers when planning your next stay. Kind regards Lesley & the team.
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588SusanS wrote a review 13 Oct
Dumfries, United Kingdom5 contributions2 helpful votes
We booked a two night stay in a superior double room. Room was very spacious and clean. The bed was huge, as was the bathroom. We also had dinner in the hotel on the first night - highly recommend. The staff were all very polite and helpful - especially Victor our waiter. Breakfast was buffet style and once again the staff were very courteous. Covid guidelines were being adhered to.
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Date of stay: October 2021
Value
Rooms
Service
1 Helpful vote
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Alan P wrote a review 6 Oct
Bromley, United Kingdom635 contributions290 helpful votes
My wife and I stayed here 29/9 - 4/10. The greeting on arrival was not what you might call warm. Customer service was a little below par by the receptionist on our check in.The hotel and room were clean and functional. We ate and drink outside so cannot vouch for those aspects. Pillows not the best. There is a reluctance to put toiletries in bathrooms - many people bring their own apparently? Perhaps larger fixed dispensers which the housekeeping staff can replenish, as is common in many places? No room cleaning one as someone had changed our Please make up Room to we are going green thus no bed make up or toilet roll replenishment..
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Date of stay: September 2021
Value
Service
Sleep Quality
Room Tip: Do not think there would too much issue with room positions as the hotel is just of the main road.
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Kate S wrote a review 5 Oct
London, United Kingdom9 contributions8 helpful votes
We booked the hotel for two nights and then extended our stay by one night because of sudden change of plans. The room was clean and location was great, but our experience was ruined by a rude staff member at check out. There was some confusion about the total cost of the stay and we wanted to clarify this as we were curious about the cost of each night and taxes etc. We were polite about this and had every right to ask the breakdown of the total price. The lady at the reception was extremely rude, impatient and rolling her eyes, looking at her colleague. Her behaviour was argumentative, and quite intimidating and we were left distressed by the whole interaction. We ended up apologising in the end only because she was getting increasingly angry. Absolutely awful and unprofessional customer service, for a hotel that is owned by the Royal College of Surgeons and for the price of the stay.
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Date of stay: October 2021Trip type: Travelled as a couple
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PRICE RANGE
US$88 - US$210 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
10 hill place hotel, ten hill place edinburgh, hotel ten hill place
FORMERLY KNOWN AS
Ten Hill Place, Best Western Premier Collection
LOCATION
United KingdomScotlandEdinburghSouthside & Holyrood
NUMBER OF ROOMS
129
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Frequently Asked Questions about Ten Hill Place Hotel
Which popular attractions are close to Ten Hill Place Hotel?
Nearby attractions include National Museum of Scotland (0.4 km), Mackenzie Leather Edinburgh (0.4 km), and Can You Escape? Edinburgh (0.3 km).
What are some of the property amenities at Ten Hill Place Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Ten Hill Place Hotel?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
What are some restaurants close to Ten Hill Place Hotel?
Conveniently located restaurants include The Piper's Rest Public House, Edinburgh Larder Cafe, and Mono Restaurant.
Are any cleaning services offered at Ten Hill Place Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Ten Hill Place Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Ten Hill Place Hotel?
The staff speaks multiple languages, including English, Spanish, and Polish.
Are there any historical sites close to Ten Hill Place Hotel?
Many travellers enjoy visiting Palace of Holyroodhouse (1.0 km), The Real Mary King's Close (0.6 km), and Gilmerton Cove (5.5 km).
Is Ten Hill Place Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.