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Novotel Edinburgh Park

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#75 of 150 Hotels in Edinburgh
Certificate of Excellence
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1,911 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Edinburgh Park
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Showing 1,691: English reviews
Oban, United Kingdom
Reviewed 2 weeks ago

Hotel is in a great location, very close to the tram line which was great for us going to Murrayfield. The hotel is nicely decorated and modern. The receptionists were very friendly and helpful. Room was a good size and very clean. It was the perfect temperature for me and I had a great sleep. I can't fault the room...

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Helpful?
Thank Jacqueline C
Lena J, Front Office Manager at Novotel Edinburgh Park, responded to this review

Dear Jacqueline C, Thank you for taking time for writing such a nice review. I am very happy that you found the location of the hotel and facilities ideal for your stay. It is a pleasure to read that our staff made you feel welcome and were very friendly. Though I am sorry you have not enjoyed the food in...

BLACK ISLE, SCOTLAND
Reviewed 2 weeks ago

Stayed two nights. The temperature control in the room wasn't working and the shower head bracket was broken. Maintenance attended and advised that they had switched the heating control back on ( this apparently is done remote from the room ) so that was fixed, but the shower bracket had been "broken and reported for weeks", so we just had...

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2Thank HHC022
Lena J, Front Office Manager at Novotel Edinburgh Park, responded to this review

Dear HHC022, Thank you for taking the time to share your review of your recent stay with us. I am deeply disappointed that there were parts of your stay with us that you were unhappy with. We strive to ensure that all of our guests have an exceptional experience and I am not proud when we fail to delight. I...

Litchborough
Reviewed 2 weeks ago

I stayed in the Novotel Edinburgh Park on business for 2 nights with my wife. I have to say as a regular Novotel / Accor user I was most impressed and at the same time most disappointed in the staff. It felt as if there was two completely separate teams and two completely separate sets of attitude. On the evening...

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Helpful?
1Thank B6135WVkevinb
Lena J, Front Office Manager at Novotel Edinburgh Park, responded to this review

Dear B6135WVkevinb, First of all, I would like to thank you for taking time to write a feedback about your recent stay at Novotel Edinburgh Park. I am truly sorry your stay was spoiled by no consistency of high standards the we pride ourselves in. Please rest assured that your comments have been passed to all departments to make sure...

Basingstoke, Hampshire,
Reviewed 2 weeks ago via mobile

I stayed 3 nights in this hotel. Location was perfect - close to the office and near a tram stop so I could get back to the airport easily. Very close to a retail park for those things I forgot to pack... Whilst not a huge choice of alternative places to eat locally, the hotel had a good menu and...

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Helpful?
1Thank AndrewDeacon
Lena J, Front Office Manager at Novotel Edinburgh Park, responded to this review

Dear AndrewDeacon, Thank you for your fantastic five star review. I am glad you found the location of our hotel perfect and the whole team made you feel welcome. I am happy to read the error on your bill was corrected in swift and professional manner. Please contact me directly if you wish to stay with us again and I...

Swansea, United Kingdom
Reviewed 2 weeks ago

5 stops on tram from airport,make sure you don't get off tram at Edinburgh park central. Get off at Edinburgh Park. Lovely hotel easy access on tram to centre of Edinburgh. Hotel has a gym and small indoor pool,+ restaurant and bar. Close to other chain fast food outlets. Room well equipped with toiletries, very comfee bed. Check out 12...

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Helpful?
Thank Jane462014
Lena J, Front Office Manager at Novotel Edinburgh Park, responded to this review

Dear Jane462014, Thank you for taking time to write such a lovely five star review! I am delighted to hear you enjoyed the hotel and its location. We look forward to welcoming you again when you are back in Edinburgh. Kind regards Lena Jagus Front Office Manager

Irvine, United Kingdom
Reviewed 2 weeks ago

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Helpful?
Thank Pamela C
Lena J, Front Office Manager at Novotel Edinburgh Park, responded to this review

london
Reviewed 3 weeks ago via mobile

Stayed for two nights at this hotel for business , the staff were really helpful - when my booking was mixed up . Room was clean and comfortable - really liked the firmness of the bed and big pillows , all the staff I dealt with were very friendly - quality and range of breakfast on both days was excellent...

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Helpful?
Thank hallowedone
Lena J, Front Office Manager at Novotel Edinburgh Park, responded to this review

Dear Guest, Thank you for taking the time to share such positive comments with us. It is pleasing to hear that you found the hotel to be of such a superior quality and our staff very friendly. I am thrilled our location was of great convenience for you during your journey. Please do not hesitate to contact me directly when...

Islay, United Kingdom
Reviewed 3 weeks ago

Ideally placed on west side of Edinburgh, close to tram station to Edinburgh City and Airport. Next to a retail park - and a Krispy Creme if you don't fancy a hotel breakfast! Clean, comfortable, no complaints about room. Staff were pleasant and facilities were what you would expect from a Novotel.

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Helpful?
Thank CMCbroomhill
Lena J, Front Office Manager at Novotel Edinburgh Park, responded to this review

Dear Guest, Thank you for taking the time to review our hotel here on TripAdvisor following your recent stay. I am so pleased you enjoyed your visit and you found our staff pleasant and hotel standard met your expectations. I do hope we have the opportunity to welcome you back to Novotel Edinburgh Park. Kind regards Lena Jagus Front Office...

Bowmore, United Kingdom
Reviewed 3 weeks ago

Situated on the outskirts of Edinburgh, the hotel is ideally positioned for the tram into the city. It’s clean, warm and the staff are friendly and attentive without being too pushy. Can’t complain about the room or the service, it did exactly what is said on the tin! A few more sockets spread around the room would be handy though…

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Helpful?
Thank Ayrdiver
Lena J, Front Office Manager at Novotel Edinburgh Park, responded to this review

Dear Ayrdiver, Thank you for sharing feedback of your recent stay with us. I am delighted to hear that you enjoyed your stay with us and found our staff professional and friendly. We appreciate all guests' comments as they help us improve the quality and service we provide. We hope to welcome you again in the future! Kind regards Lena...

Edmonton, Alberta
Reviewed 3 weeks ago via mobile

This hotel is excellent in location, rooms, food, welcome facilities etc etc ideally located right by the tram so 10-15 mins into the centre of Edinburgh tram ticket £4 per adult. They also accept dogs ! The gym and pool facilities are also available to guests. The breakfast is especially good try the pancake machine !

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Helpful?
Thank jaqi_edwards
Lena J, Front Office Manager at Novotel Edinburgh Park, responded to this review

Dear jaqi_Edwards, Thank you for taking time to write such a great 5 star review! I am delighted to hear that you enjoyed your stay and you found hotel perfect for your trip. I will take great pleasure in sharing your comments with the teams. We look orward to welcoming you again when you are back in Edinburgh. Kind regards...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
The 4-star Novotel Edinburgh Park is ideally located for a city break in Edinburgh. The hotel is a two-minute walk to Edinburgh Park tram and train station providing easy access to the Airport and Edinburgh city centre. The 170 rooms are spacious and have a contemporary design with complimentary Wi-Fi throughout the building. Our in-house Restaurant is the perfect spot for a bite to eat after a busy day sightseeing, serving quality food and drink in relaxed surroundings. ... more   less 

Additional Information about Novotel Edinburgh Park

Address: 15 Lochside Avenue, Edinburgh EH12 9DJ, Scotland
Region: United Kingdom > Scotland > Edinburgh
Price Range: $87 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Edinburgh Park 4*
Number of rooms: 170
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Priceline, Cancelon, Booking.com and Travelocity so you can book your Novotel Edinburgh Park reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Edinburgh Park Hotel Edinburgh
Accor Edinburgh Park
Edinburgh Novotel
Novotel Edinburgh Park Scotland
Hotel Style:
#43 Luxury Hotel in Edinburgh
#57 Family Hotel in Edinburgh
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Edinburgh Park staff and other travellers.
24 questions
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Questions? Get answers from Novotel Edinburgh Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book the other well known budget Inn a short distance away”
 of 5 bubbles HHC022, 21 Nov 2016 | Read review
“Any room will do”
 of 5 bubbles 273iane, 14 Nov 2016 | Read review
“room over looking car park as this is on the opposite side to train and tram tracks”
 of 5 bubbles JulieA892, 13 Nov 2016 | Read review
“The hotel building is at a distance from the main road and rooms are fairly quiet”
 of 5 bubbles Z1196DTthomasl, 9 Oct 2016 | Read review
“Ask for the quieter rooms that are away from the motorway.”
 of 5 bubbles ConciergeGolfIreland, 3 Oct 2016 | Read review
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