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Novotel Edinburgh Park

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#78 of 150 Hotels in Edinburgh
Certificate of Excellence
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1 room 2 adults 0 children
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Novotel Edinburgh Park
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2,031 Reviews from our TripAdvisor Community

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Showing 1,802: English reviews
Southampton
Reviewed 14 December 2015

Stayed here for a couple of nights when visitng relatives in Fife. Got a good deal here as outside of the city but Tram stop just a couple of hundred yards away so easy to get in and out of the city at low cost. Decent clean rooms and leisure facilties were well maintained. Did not use bar or restaurant...

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Thank Matty07uk
MathieuBatut, General Manager at Novotel Edinburgh Park, responded to this review

Dear Guest, Thank you very much for telling us about your recent stay at Novotel Edinburgh Park. I am delighted that you have enjoyed your stay and will share your comments with my team who will be delighted to hear that their efforts have been recognised. We look forward to welcoming you again soon. Kind regards, Mathieu Batut General Manager

Reviewed 8 December 2015 via mobile

We arrived on the 3rd of December we got given a room on the 1st floor. When we went in the room had stains on the carpet, the light shades had tears in them, the toilet wouldn't flush. We complained and managed to get moved to a different room. The next room was still on the 1st floor, but it...

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1Thank Rebecca M
MathieuBatut, General Manager at Novotel Edinburgh Park, responded to this review

Dear Guest, Thank you very much for taking the time to write a review about your recent stay at Novotel Edinburgh Park. I am sorry that you have experienced some inconvenience during your stay. I would like to assure you that we are taking your comments seriously and that we will take the necessary measures to rectify the issues you...

Glasgow, United Kingdom
Reviewed 7 December 2015

We stayed for 2 nights with our grandchildren (5 and 2) warm welcome on arrival room was fine used pool a lot, excellent breakfast cant fault for our stay. My wife and I visit Edinburgh regularly normally Marriott or Best Western, def plan to return here as a couple.

Review collected in partnership with Amoma.com
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Helpful?
Thank jaycueksa
MathieuBatut, General Manager at Novotel Edinburgh Park, responded to this review

Dear Guest, Thank you very much for your kind review following your stay at Novotel Edinburgh Park. I am delighted that you have enjoyed the facilities and the level of service we have provided. I will share your comments with my team who will be delighted to receive such positive feedback. I look forward to welcoming you back again soon....

Warrington, United Kingdom
Reviewed 7 December 2015

Very helpful and friendly staff. Location 2 minutes from tram stop to both Airport and Edinburgh. Arrived a lot earlier than expected on flight from Liverpool but staff more than happy to provide a room early. Comfy bed, small but adequate pool and gym. Nice size room and everything spotless. Only fault was that the couch had been burned by...

Review collected in partnership with Amoma.com
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Thank worldplus
MathieuBatut, General Manager at Novotel Edinburgh Park, responded to this review

Dear Guest, Thank you very much for telling us about your recent stay at Novotel Edinburgh Park. We are delighted that you have enjoyed your stay and we look forward to welcoming you again soon. Kind regards, Mathieu Batut General Manager

Reviewed 6 December 2015 via mobile

A lovely hotel, with a clean, well set out room. That said a bit more space for the four of us would have made for a better experience. The pool was lovely, and plenty of room in spite of it being busy. It's convenient location to the tram station is brilliant for a trip into town and having the stores...

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Helpful?
Thank SamaanA
MathieuBatut, General Manager at Novotel Edinburgh Park, responded to this review

Dear Guest, We very much appreciate you taking the time to post a review about your recent stay at Novotel Edinburgh Park. The team and I are delighted that you had such an excellent stay with us and we look forward to welcoming you back again soon. Kind regards, Mathieu Batut General Manager

Brisbane, Australia
Reviewed 6 December 2015 via mobile

Wow what a great Hotel and great value Stayed at this site on Rabbie Burns night and loved it, friendly staff, good food, great views and great pool. Would recommend highly Breakfast was good value and very nice, the bar and eating area happens to have a nice feel to it

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Helpful?
Thank mldmi6
MathieuBatut, General Manager at Novotel Edinburgh Park, responded to this review

Dear Guest, Thank you for taking the time to post a review about your recent stay at Novotel Edinburgh Park. My team and I are delighted that you have enjoyed your stay and look forward to welcoming you back again soon. Kind regards, Mathieu Batut General Manager

Strathaven, United Kingdom
Reviewed 6 December 2015 via mobile

Stayed here for a family weekend before Christmas. It is located next to a tram stop so excellent access both city and airport. Positives: we usually get an upgrade due to our status but the receptionist apologised that this would not be possible as the hotel was full. We had booked five rooms and we were all adjacent to each...

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Thank Travel_Duck_UK
MathieuBatut, General Manager at Novotel Edinburgh Park, responded to this review

Dear Guest, Thank you very much for taking the time to write a review about your recent stay at Novotel Edinburgh Park. I am pleased that overall you have enjoyed your stay and have noted your constructive comments regarding some issues you have experienced during your stay. I would like to apologise for the inconvenience you have experienced and would...

Reviewed 6 December 2015

Stayed here for a business trip for one night.check in was good, staff friendly and helpful. Room size was ok, more attention to painting in room would help it look less scruffy. Had a mini bar with 2 bottles of water in it which you had to pay for, not sure what they think this adds to the stay? Food...

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Helpful?
Thank Missmelanier
MathieuBatut, General Manager at Novotel Edinburgh Park, responded to this review

Dear Guest, Thank you very much for taking the time to post a review about your recent stay at Novotel Edinburgh Park. I am please that you have enjoyed your stay and found our team helpful and friendly. We look forward to welcoming you back again soon. Kind regards, Mathieu Batut General Manager

Glasgow, United Kingdom
Reviewed 5 December 2015

From the minute you walked into reception the staff treated you very well. They were extremely helpful polite and professional. The room was good we had a view leading up to the castle in the distance. Breakfast is excellent. With exception of the scrambled egg which was very dried out

Review collected in partnership with Amoma.com
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Helpful?
Thank JBM1960
MathieuBatut, General Manager at Novotel Edinburgh Park, responded to this review

Dear Guest, We very much appreciate you taking the time to post a review about your recent stay at Novotel Edinburgh Park. The team and I are delighted that you had such an excellent stay with us and have noted your feedback about the scrambled eggs at breakfast which we will look to improve on. We look forward to welcoming...

Stocksfield, United Kingdom
Reviewed 4 December 2015

We stayed on the 27th Nov, for two nights.Check in was ok, I had to ask for a paper for next day. We got room 440, ok size as it was only to sleep in. I had to go down to inform reception the sofa bed wasn't made up. But it got sorted swiftly. We then went into the bar,...

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Helpful?
Thank dhatcher2015
MathieuBatut, General Manager at Novotel Edinburgh Park, responded to this review

Dear Guest, Thank you for taking the time to post a review about your recent stay at Novotel Edinburgh Park. My team and I are delighted that you have enjoyed your stay and look forward to welcoming you and your family back again soon. Kind regards, Mathieu Batut General Manager

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The 4-star Novotel Edinburgh Park is ideally located for a city break in Edinburgh. The hotel is a two-minute walk to Edinburgh Park tram and train station providing easy access to the Airport and Edinburgh city centre. The 170 rooms are spacious and have a contemporary design with complimentary Wi-Fi throughout the building. Our in-house Restaurant is the perfect spot for a bite to eat after a busy day sightseeing, serving quality food and drink in relaxed surroundings. ... more   less 

Additional Information about Novotel Edinburgh Park

Address: 15 Lochside Avenue, Edinburgh EH12 9DJ, Scotland
Region: United Kingdom > Scotland > Edinburgh
Price Range: $113 - $305 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Edinburgh Park 4*
Number of rooms: 170
Reservation Options:
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Also Known As:
Novotel Edinburgh Park Hotel Edinburgh
Accor Edinburgh Park
Edinburgh Novotel
Novotel Edinburgh Park Scotland
Hotel Style:
#43 Luxury Hotel in Edinburgh
#57 Family Hotel in Edinburgh
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Edinburgh Park staff and other travellers.
26 questions
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Questions? Get answers from Novotel Edinburgh Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms ok”
 of 5 bubbles BarryR183, 14 Mar 2017 | Read review
“Krispy Kreme donuts are more expensive in Tescos than the store.”
 of 5 bubbles EasyCrew123, 3 Mar 2017 | Read review
“Wi-fi signal can sometimes be a problem if far away from reception (i'm told), however i've found it okay”
 of 5 bubbles Daftlad1962, 7 Feb 2017 | Read review
“Central heating was not working at all. This was reported to reception but nothing happened. This made the room very hot at night (2 night stay) and made sleep difficult. I have stayed at this hotel many times before and have noticed a decline in standards of hygiene in rooms and bathrooms. Some need cleaned better, others need to be properly maintained.”
 of 5 bubbles isobel5, 14 Jan 2017 | Read review
“All I can suggest is stay away from the third floor, tried 2 rooms and both as bad as eachother.”
 of 5 bubbles Anon741852963, 10 Jan 2017 | Read review
5 of 5