Sonder Royal Garden

Sonder Royal Garden

Traveller (263)
View of Queen Street
Room & Suite (55)
Sonder Royal Garden Apartments
Videos (2)
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About

4.5
#1 of 43 limited service properties in Edinburgh
4.8 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.5 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Picture this — an elegant grey-stone exterior with rows of French windows reflecting against the pink Edinburgh sunset. Welcome to the Royal Garden. Hints of gold and bronze decorate your space while bright light streams through the open windows. Just outside your door is The Scottish National Portrait Gallery. Let the fairytale views of Edinburgh Castle inspire your adventure. Follow crowds as they guide you through bakeries, lively pubs, and eclectic eateries. Have the best of comfort and excitement at Royal Garden.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Concierge
Non-smoking hotel
Express check-in / check-out
Self-serve laundry
Room features
Dining area
Seating area
Wardrobe / wardrobe
Private bathrooms
Microwave
Oven
Refrigerator
Flatscreen TV
Stovetop
Electric kettle
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
Languages Spoken
French, Spanish
Hotel links
Special Offer:Click here to book direct and SAVE $

Location

Queen St 2 York Buildings, Edinburgh EH2 1HY Scotland
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Turnhouse Airport
10.5 km
See all flights
Dundee Airport
56.5 km
See all flights
479Reviews28Q+A100Room tips
Traveller rating
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  • 62
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  • 14
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Detailed Reviews
randomparrots wrote a review Mar 2023
6 contributions3 helpful votes
Property's Favourite Review
5.0 of 5 bubbles
Loved our stay--perfect location, beautiful apartment and convenient amenities.
We loved the beautifully designed living room and bedroom; was a calm within the calm of romantic and poetic Edinburgh. Looking forward to our next stay!
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Review collected in partnership with Sonder
Date of stay: March 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Pick the 1-bedrooms for ample light
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sonder Team, General Manager at Sonder Royal Garden
Responded 31 Mar 2023
Hi Kristina, thanks for staying with us and providing a review. It's great to hear you enjoyed your stay with us and that the location was perfect. We can't wait for you to stay with us again soon at any of our 40+ locations worldwide.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
FrankieM wrote a review Aug 2020
London, United Kingdom16 contributions6 helpful votes
+1
5.0 of 5 bubbles
We stayed as a family of four in a two bedroom superior suite. On arrival, we were impressed with the space, decor and cleanliness of the apartment. Unfortunately, we were given room 403 at the front of the building which was so noisy it made sleeping almost impossible as there were late night road works and the sound of the traffic was relentless. This is to be expected in any City but the fact this is a listed building means that there is no double glazing. We were provided with a white noise machine and earplugs but it made no difference. I requested that we be moved and within an hour of texting customer service (this was the only method of communication we had) we were moved to an equally lovely apartment across the hall (404) which overlooked the gardens and was instantly better for the noise problem.

Once moved, we had a truly wonderful stay. I can say without any hesitation that the customer service (again via text) was probably the best I’ve encountered from a hotel chain. They answered immediately and arranged for things like clean towels to be brought to explaining how to use the electric hob!!! The apartment was so great that we extended our stay by two nights. We have family in Edinburgh and have stayed in numerous hotels and apartments and this is without a doubt the best. The location is excellent too, just a few minutes walk from St Andrews Square and Princes Street.

If I were to make once recommendation to the management, it would be to provide drawers in the apartment as storage is limited. Other than that, no complaints at all.

My advice when staying here is to ask for a garden facing room unless you can sleep easy with traffic and people chatting/shouting outside your window!!!

Well done Sonder, you should be extremely proud of your staff and high level of hospitality.
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JoeAN2019 wrote a review Jan 2020
Cardiff, United Kingdom7 contributions8 helpful votes
5.0 of 5 bubbles
We had a great stay in the apartment during our city break to Edinburgh, the rooms are spacious and very well equipped. Shower was amazing and great size, bed was very comfortable and the whole apartment was clean.

Great location if you are visiting Edinburgh, within walking distance to most tourist locations - Edinburgh Castle, Royal Mile etc. Amazing value for money - they do offer a breakfast service which they bring up to your room, not sure what this included as we did not opt for it - plenty of nice cafes in the area to go to as we preferred to go out and see the city.

There was a slight delay checking in as we arrived late in the evening and nobody answered the intercom outside when we arrived so we popped down the road to get some food and returned again.
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Date of stay: October 2019
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PMcKnight!! wrote a review Jul 2021
1 contribution
3.0 of 5 bubbles
Location 5/5 perfect for shopping weekend
Decor 4/5 very tasteful in the apartment we stayed in
Customer service 3/5 all processed online, fine if all runs smoothly with your stay but when there are issues face to face just solves things quicker.

Overall 3.5/5 - lots of positives but way too hot and customer service structure all being online a little frustrating. Could be very noisy if in a front flat.

Travelled to Edinburgh for the weekend with my family. Husband, myself and two youngs boys. The location of the flat is perfect for great Edinburgh restaurants of St. Andrews square and perfect for shopping along George street and the new st James quarter. Can’t really fault it.
First issue arose that we were allocated a flat that was smaller than I had actually selected on my booking. Customer service apologised and apparently a system override! suddenly I get loads of alerts that my booking has been moved- not great when your kids are already in bed and your all unpacked. More hassle than it’s worth. Because entries to flats are all code based we were then locked out our flat the next morning because the system had changed our booking. Took 2 hours to resolve and lots of repeating issues.

The flats themselves are in a great location (although parking is pricey!!) and I think in winter would be fine but there are no fans or air con units and the windows don’t open very far which is understandable for safety so if you are going in summer make sure you request a fan. They are very hot and stuffy if not.

The flat was clean and good for a weekend away and it’s nice to have a living space when travelling with kids but definitely make sure you request an apartment facing the back if travelling with kids otherwise it will be noisy, fans of travelling in summer.
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Date of stay: July 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
17harshaln wrote a review Aug 2021
London, United Kingdom1 contribution
3.0 of 5 bubbles
The location of the property was close to station and most city centre attractions, ease of contact free check-in, clean rooms but felt the price was not value for money due to noise levels in front room from the busy road and building works for 2 days early in the morning. Reporting of issue on all app does not work and finally getting through on Day 3 to resolve noise issue. Not the most memorable stay!!!
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Review collected in partnership with this hotel
Date of stay: August 2021
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
257jazzy wrote a review Feb 2022
1 contribution
2.0 of 5 bubbles
Constructions are going on. Noisy rooms you hear the buses and cars all night.
They cut power for 3-4 hours (No wifi, no heaters, no hot water). The rooms have no phones. All your communication is through the app. It's a waste of time and you spend 10 minutes on app to request simple items or extra towels.
Staff aren't available most of the time even reception staff. It's a complete contactless hotel.
Rooms are clean and nice furniture.
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Review collected in partnership with this hotel
Date of stay: January 2022
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sonder Team, General Manager at Sonder Royal Garden
Responded 16 Feb 2022
Hello, thank you for your candid review. We're sorry to hear that your stay was disturbed by noise from traffic and construction. We hope that you made use of the earplugs and white noise machine provided. Sonder is redefining the hotel experience and we understand that our contactless service is not for everyone. We appreciate your feedback and hope that you'll give us another chance, perhaps at one of our more hands-on properties.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Colleen D wrote a review Aug 2022
6 contributions1 helpful vote
5.0 of 5 bubbles
Beautiful apartment and bigger than it looked from the photos online. Location was perfect for us; it's close to everything but also just a block removed from all the stores and tourist spots so it was quiet at all hours. Front desk staff were super helpful with putting our bags in our room early and letting us store bags for free over the weekend after we checked out. This was my first time staying in a Sonder, but I was so impressed that I will be seeking them out in the future.
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Review collected in partnership with Sonder
Date of stay: August 2022
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: North-facing rooms don't get as hot on warm August days as south-facing
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
rls8008 wrote a review Oct 2020
Carlsbad, California177 contributions155 helpful votes
1.0 of 5 bubbles
Here is what their web site says when you book - word for word:
Flex Rate

Book with peace of mind
Cancel more than 3 days before checkin to receive a 100% refund.•
Cancellations 3 days or fewer before checkin are non-refundable.
Modify your booking up to 3 days before checkin, subject to refund limitations.

When you book you have to pay 100% up front. If you cancel weeks in advance, they only give you a hotel credit good for one year. This is booked and scheduled during Covid.

Spoke with employee who admitted this is a marketing ploy to entice customers, and they have no intention of giving you your money back. Only a store credit, that can be used for just one year.

Dont book here, book a reputable place, a real business that has customer service.
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Date of stay: October 2020
1.0 of 5 bubblesService
Room Tip: Don't book here, if there is any chance you will need to cancel. Don't trust web site.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sonder Team, Owner at Sonder Royal Garden
Responded 17 Nov 2020
We sincerely apologize for this frustrating experience and understand your disappointment with the cancellation policy. Unfortunately, your reservation was not eligible for a refund because it was outside the cancellation window.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Maz5219 wrote a review Jul 2021
Northampton, United Kingdom11 contributions7 helpful votes
5.0 of 5 bubbles
The apartment was very spacious in a great location we had a room at the back so was very quiet. Beds were very comfortable it had everything you need for a self catering holiday. Apartment was spotless didn’t have any problems what so ver. Check in made very easy.
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Review collected in partnership with this hotel
Date of stay: June 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
taskerr2021 wrote a review Jul 2021
London, United Kingdom1 contribution
5.0 of 5 bubbles
Great stylish apartment in Edinburgh. The place was bright, spacious and the modern design had everything you would need for your stay. Check in and out was seamless on the luggage storage was an added bonus. Would definitely stay here again.
Read more
Review collected in partnership with this hotel
Date of stay: July 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from Lawrence C
Hong Kong, China811 contributions88 helpful votes
There is locker in the reception area. Write to Sonder (the management team) to confirm this. Otherwise, you can search in internet for luggage storage facility around the apartment. As I understand, the Waverley rail station has luggage storage facility with a fee.
Answer from Sonder
San Francisco, California2,268 contributions4 helpful votes
Hi Barrie, this property is now managed by Sonder. You can view our website here at sonder. com.
Michael L asked a question Feb 2019
Leicester, United Kingdom5 contributions1 helpful vote
Is there a a security deposit to pay on arrival,if I book with superbreak
Edinburgh, United Kingdom1 contribution
Hi Michael, there will be a security deposit when you book through any online travel agent. It is part of our own terms and conditions. Hope this helps and that we'll see you soon. Best wishes from the Fountain Court Team.
Veronica P wrote a tip Feb 2024
1 contribution1 helpful vote
5.0 of 5 bubbles
"Great for families, with two bedrooms and two bathrooms and spacious kitchen and living room"
Read full review
leera4001 wrote a tip Nov 2023
Orlando, Florida1 contribution1 helpful vote
5.0 of 5 bubbles
"If you are traveling to multiple places do your laundry here. In our room we had a washing machine and a rack to dry the clothes on. "
Read full review
ilkma wrote a tip Jun 2023
Melbourne, Australia17 contributions6 helpful votes
3.0 of 5 bubbles
"Avoid Apartment's 105 & 106"
Read full review
randomparrots wrote a tip Mar 2023
6 contributions3 helpful votes
5.0 of 5 bubbles
"Pick the 1-bedrooms for ample light"
Read full review
sbm66 wrote a tip Dec 2022
Norway44 contributions44 helpful votes
5.0 of 5 bubbles
"Central, clean, everything you need"
Read full review
Not the right property for you?
There are more places to choose from in the Edinburgh area.
PRICE RANGE
S$394 - S$755 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Fountain Court Apartments Royal Garden
LOCATION
United KingdomScotlandEdinburghNew Town
NUMBER OF ROOMS
34
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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SONDER ROYAL GARDEN: UPDATED 2024 Hotel Reviews, Price Comparison and 330 Photos (Edinburgh, Scotland) - Tripadvisor

Frequently Asked Questions about Sonder Royal Garden
Which popular attractions are close to Sonder Royal Garden?
Nearby attractions include National Galleries Scotland: Portrait (0.03 km), Thistle Street Bar (0.4 km), and Scott Monument (0.4 km).
What are some of the property amenities at Sonder Royal Garden?
Some of the more popular amenities offered include free wifi, a concierge, and self serve laundry.
Which room amenities are available at Sonder Royal Garden?
Top room amenities include a flat screen TV, a refrigerator, and a dining area.
Is parking available at Sonder Royal Garden?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Sonder Royal Garden?
Conveniently located restaurants include The Table, Pickles, and Duck & Waffle Edinburgh.
Is Sonder Royal Garden located near the city centre?
Yes, it is 0.1 km away from the centre of Edinburgh.
Which languages are spoken by the staff at Sonder Royal Garden?
The staff speaks multiple languages, including Spanish and French.
Are there any historical sites close to Sonder Royal Garden?
Many travellers enjoy visiting The Real Mary King's Close (0.7 km), Palace of Holyroodhouse (1.4 km), and Gladstone's Land (0.7 km).
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