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Went with work having booked at the last minute after a colleague’s recommendation. The automated check-in is good and the rooms are futuristic with iPads to control the blinds, lights and air conditioning.
The bar is also good and the staff that are about are...More
This is a very modern hotel. It has small rooms that are full of domotica. You have an Ipad to control lights, blinds and TV. You can watch many recent movies for free. Shower is fantastic. One disadvantage: it's a bit of a hassle to...More
Hard to rate fully as was a quick one night stay. Rooms were small or "snug", but had a cosy feel about them, good size shower, comfy bed, so happy there. Self check in on arrival via touch screen, funky and quick, quite liked this....More
After running through the rain from the station we arrived at citizen to be greeted by a lovely receptionist who gave us towels and took us straight to our room.
We then went for drinks in the bar and were given recommendations for local restaurants...More
A second stay at CitizenM because it has so much to recommend it: a great location, really nice people and reasonable prices. What's the problem? I don't understand why, in 2018, any self-respecting hotel would offer swathes of pornography as part of its in-room entertainment....More
Response from iainmU2003NR | Reviewed this property |
Card holds room until the agreed cut off cancellation which I think is 24hrs , then as you arrive and use the booking in system it then debits card. Obviously if you don’t cancel within the agreed time and don’t turn up I... More
Card holds room until the agreed cut off cancellation which I think is 24hrs , then as you arrive and use the booking in system it then debits card. Obviously if you don’t cancel within the agreed time and don’t turn up I think it charges into card used to hold room.
May be an idea to have a look at cancellation booking policy .