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Grand Central Hotel

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Grand Central Hotel
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3,396 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Central Hotel
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Showing 3,271: English reviews
South Shields
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 1 week ago

My wife I and 2 friends arrived on Saturday 19th November for a 4-day stay in Glasgow, staying at the Grand Central Hotel, after receiving our room key cards we made our way up to our rooms, my room was 432 on the fourth floor and our friends adjoining 434. We were disapointed straight away as the room was fairly... More 

Helpful?
Thank RichieSouthShields
Graeme G, General Manager at Grand Central Hotel, responded to this review

Dear RichieSouthShields, Thank you for the feedback. We will certainly discuss it at further length and implement immediate improvements. I hope that we have the opportunity to welcome you again to demonstrate this. Kind regards, Graeme More 

Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago via mobile

Beautiful nice hotel big room clean bathroom nice staff Well done !!! Everything was amazing !!!the 24 h heating too! We'd definitely be back and suggest to friends to stay here!!!! Nice location in the heart of the city!

Helpful?
Thank ERIKA B
Graeme G, General Manager at Grand Central Hotel, responded to this review

Dear ERIKA B, Many thanks for the 5 star review, it is greatly appreciated. I hope that we have the pleasure in welcoming you back to the Grand Central Hotel in the future. Kind regards, Graeme More 

Dundee, United Kingdom
Level Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago via mobile

If you want central Glasgow this hotel is perfect. I attended a function so only used the function rooms but staff were helpful and all function rooms were well laid out and comfortable. Catering for 250+ so did not have high expectations for meal but it was lovely. Efficiently served and the food was hot and tasty. Dessert was exquisite.... More 

Helpful?
Thank RenateBelle
Graeme G, General Manager at Grand Central Hotel, responded to this review

Dear RenateBelle, Thank you for the kind review. Delighted to read that you enjoyed your time with us.. Kind regards, Graeme More 

A TripAdvisor Member
Reviewed 1 week ago via mobile

A superb old hotel I would give it a 4.5 rating but for the external noise buskers and people queuing for taxis on a night and train announcements on a morning. To be fair many of the other hotels I've stayed in suffer from noise.A dingy entrance but lovely reception area the staff were very helpful the room was superb... More 

Helpful?
Thank A TripAdvisor Member
Graeme G, General Manager at Grand Central Hotel, responded to this review

Dear Guest, Thank you for the review and feedback. I am sorry that you were affected by noise. I hope that we can welcome you again. Kind regards, Graeme More 

East Kilbride
Level Contributor
69 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 2 weeks ago

11 of us stayed here, we were attending a charity event. The hotel sits right at Central Station and is very handy for the centre of Glasgow. The location could not be better, in addition, the rooms are very quiet considering the city centre location. The hotel has bundles of character. Rooms are spotless, very comfortable and very comfy, nice... More 

Helpful?
Thank H0lidaygirl50
Graeme G, General Manager at Grand Central Hotel, responded to this review

Dear H0lidaygirl50, Delighted that all in your party enjoyed their stay at the Grand Central Hotel. Thank you for the five star review and recommendation. It is greatly appreciated. Kind regards, Graeme More 

1 review
Reviewed 2 weeks ago via mobile

Stayed here with my boyfriend for my birthday and was expecting good things after how much he'd paid for it! Check in was absolutely no bother and got given a room on the second floor. When we walked in room was lovely and spacious however there was a really of putting smell, which we thought was bad then walked into... More 

Helpful?
Thank Erinnelsonx
Graeme G, General Manager at Grand Central Hotel, responded to this review

Dear Erinnelsonx, Thank you for the feedback and review. I am sorry to read that we have fallen short on this occasion. Hopefully we can welcome you again and meet your expectations. Kind regards, Graeme More 

South Ayrshire, United Kingdom
Level Contributor
6 reviews
Reviewed 2 weeks ago

We were very disappointed in this very dull hotel. We paid £200 for a very small room. The room was clean and the breakfast average. The staff was very pleasant and helpful but we would not stay here again Although convenient for the town centre we wouldn't be tempted again. No comparison to C&C hotels Ayrshire

Helpful?
Thank JEREENE C
Graeme G, General Manager at Grand Central Hotel, responded to this review

Dear JEREENE C, Thank you for your feedback and review. I am sorry to read that we have not met your expectations. Thank you for the kind words regarding staff. Kind regards, Graeme More 

Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago via mobile

First time staying in this hotel. So handy to come off the train and straight into the hotel, dump our bags and get out into the best vibrant city in the U.K. We didn't eat in the hotel but the champagne bar was a great place to start the night. Very busy with not enough seating. There was an area... More 

Helpful?
Thank Jinty9999
Graeme G, General Manager at Grand Central Hotel, responded to this review

Dear Jinty9999, Your five star review is greatly appreciated. We will certainly take on board your feedback regarding bar. Delighted to have played host to you during your time in Glasgow. Kind regards, Graeme More 

Glasgow, United Kingdom
Level Contributor
42 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 weeks ago via mobile

This is a fantastic hotel, with great staff who are obviously happy in their jobs. The room on level two was lovely. Amazing service all night. Could do with a Hoover round the edges of the carpet though (very dusty). This hotel is located within the Railway station and looks into one of the busiest streets in Glasgow. Expect a... More 

Helpful?
Thank SteveAustin48
Graeme G, General Manager at Grand Central Hotel, responded to this review

Dear SteveAustin48, Thank you for the five star review and great insight of the Grand Central. I am delighted to read that you enjoyed your time with us. Kind regards, Graeme More 

Washington DC, District of Columbia
Level Contributor
208 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
Reviewed 2 weeks ago

My stay could have been a three star (or fewer) experience but for the helpful staff. Upon first checking in, I was assigned a room near the elevator. In the short time I was in the room, it became clear that it would be too noisy for me to get any sleep. Without any hesitation, the staff moved me to... More 

Helpful?
1 Thank DadaCabaret
Graeme G, General Manager at Grand Central Hotel, responded to this review

Dear DadaCabaret Many thanks for the five star review. It is greatly appreciated, I am delighted to read that the team look after you well. We look forward to welcoming you back to the hotel. Kind regards, Graeme More 

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Tempus Bar & Restaurant at Grand Central Hotel
Tempus Bar & Restaurant at Grand Central Hotel
Cuisines: European, British, Scottish, Central European
Champagne Central
Champagne Central
Cuisines: British
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Grand Central Hotel

Address: 99 Gordon Street, Glasgow G1 3SL, Scotland
Region: United Kingdom > Scotland > Glasgow > City Centre , Merchant City
Price Range: $122 - $323 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Central Hotel 4*
Number of rooms: 186
Reservation Options:
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Also Known As:
Grand Central Hotel Glasgow, Scotland
Hotel Style:
#19 Luxury Hotel in Glasgow
#21 Business Hotel in Glasgow
#25 Family Hotel in Glasgow
#27 Romantic Hotel in Glasgow
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Questions & Answers

Here's what travellers have asked, with answers from Grand Central Hotel staff and other travellers.
33 questions
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14 days ago
manchester
4 months ago

See all questions (33)

Questions? Get answers from Grand Central Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“a standard room is as good as a junior suite”
  • paint falling of walls
  • behind kettle and coffee
 of 5 bubbles andyd523, 28 Nov 2016 | Read review
“Not 432 our 4th floor was quiet”
 of 5 bubbles RichieSouthShields, 24 Nov 2016 | Read review
“If unhappy with anything just ask reception for help, they will go out of their way.”
 of 5 bubbles H0lidaygirl50, 21 Nov 2016 | Read review
“Don't go in the winter --- to cold”
 of 5 bubbles jagmannnn, 10 Nov 2016 | Read review
“I had a 'new' room on 5th floor - don't know if this means recently returned.”
 of 5 bubbles 279helenf, 8 Nov 2016 | Read review
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