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All reviews four poster bed roll top bath whisky room stained glass windows monsoon shower west end nespresso machine deep bath luxury hotel beautiful hotel great western road beautiful room huge bathroom birthday treat byres road mini bar superior room
Spent 1 night, dinner bed and breakfast. Room was large and comfortable but lacked detail e.g. duvet cover barely covered the mattress, TV control not working properly, no loo brush, nowhere for suitcase except floor, lighting in room too dim to read by (even at...More
Response from JohnD11078, Operatioans Manager at Hotel du Vin at One Devonshire GardensResponded today
Thank you so much for taking the time to write a review.
I am so pleased you found your room to be large and comfortable. It was also lovely to hear our staff took great care of you and came across as well...More
This is a very good hotel where we were made welcome right from the very first contact at reception. The room was enormous and the bed one of the most comfortable we have ever experienced. The bathroom was spacious with underfloor heating and an enormous...More
1 Thank Laurie G
Response from JohnD11078, Operations Manager at Hotel du Vin at One Devonshire GardensResponded yesterday
Dear Laurie G,
Thank you for your lovely Hotel review.
We are really pleased with all your comments on the staff, bedroom and breakfast.
It was so lovely to learn these aspect made such a lovely impression.
Indeed our Hotel comprises of five luxury townhouses...More
I visited this hotel for training with in the company and it was welcoming from the time of arrival to my departure the following day
All the staff were helpful and friendly the rooms including the function space was just gorgeous and the food and...More
Response from JohnD11078, Operations Manager at Hotel du Vin at One Devonshire GardensResponded 4 days ago
Thank you so much for your recent review.
It was so lovely to hear you thoroughly enjoyed all these aspects of our visit.
We look forward to having you back at the Hotel for a long weekend some time soon.
We were attending a birthday party taking place in this hotel and decided last minute to book in to the hotel for an overnight stay. Best decision ever. What a wonderful hotel! Beautiful hotel set in a blonde sandstone terrace in the West End of...More
1 Thank Paula B
Response from JohnD11078, Operations Manager at Hotel du Vin at One Devonshire GardensResponded 6 days ago
Dear Paula B,
Thank you so much for your wonderful review.
I am in turn delighted you made the decision to stay with us whilst attending a birthday party recently.
It was so great to hear of all your comments.
Feedback is so important to...More
Have dined at this Hotel several times and always leave disappointed. The ambience is lovely and very 'up' market. However the main course I had recently ie venison was really a joke. The chef should concentrate on feeding his customers instead of perhaps designing his...More
2 Thank Matthew S
Response from JohnD11078, Operations Manager at Hotel du Vin at One Devonshire GardensResponded 2 weeks ago
Dear Matthew S,
Thank you so much for taking the time to review our restaurant.
I was so sorry to hear you left feeling disappointed with the size of your main course.
Please accept my sincere apologies for any disappointment. We shall pass your comments...More