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Malmaison Hotel

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#37 of 96 Hotels in Glasgow
Certificate of Excellence
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1 room 2 adults 0 children
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Malmaison Hotel
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1,343 Reviews from our TripAdvisor Community

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Showing 1,323: English reviews
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Malton, United Kingdom
Reviewed 4 days ago NEW

This hotel has the potential to be very good but our deluxe room booked as a treat was disappointing. It felt like the people next door were in our room due to very thin walls and extremely creaky floorboards and the site of the room literally next to the door to reception meant that everyone and his/her dog stomped through...

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Helpful?
Thank Steve V
GlasgowMal, General Manager at Malmaison Hotel, responded to this review

Hi Steve V Thank you for your review of our Hotel. I'm sorry to hear that your stay with us was disappointing. It's important for us that every aspect and detail of a guests stay is satisfactory and comfortable, so that people can relax and have a great stay. I'm sorry that there was an issue with your reservation details...

Dundee, United Kingdom
Reviewed 6 days ago NEWvia mobile

Me and my girlfriend visited the bar last night for some casual drinks. We were served by Paul who worked on the bar by himself the whole time we were in. Paul looked after us very well, recommending great drinks and making us feel very welcome in a professional yet friendly manner. Would definitely recommend this bar as a casual...

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Helpful?
Thank SamWil95
GlasgowMal, General Manager at Malmaison Hotel, responded to this review

Hi Samwil95 Thank you for your review of our Hotel. I'm delighted to hear that you enjoyed having a few drinks in our Bar, and I'll be sure to pass your fantastic feedback on to Paul! It's great that you would recommend us and I hope that we are able to welcome you back to stay again soon! Kind Regards,...

Scotland
Reviewed 1 week ago

Like most malmaison hotels this is in an older building and similar to its sister hotel in Edinburgh sits on a fairly busy and noisy road. So why this doesn't have double or secondary glazing I have no idea. Room was fairly small and really hot during the night but didn't want to crack open window due to road noise....

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Helpful?
Thank trevannie
GlasgowMal, General Manager at Malmaison Hotel, responded to this review

Hi trevannie Thank you for your review of our Hotel. I'm sorry to hear that your stay was let down by some of the aspects of our bedrooms. We want all of our guests to have a comfortable stay and be able to relax. I would be happy to allocate you a room in a quieter location for any future...

Leeds, United Kingdom
Reviewed 1 week ago via mobile

Booked one night as we were staying in Glasgow to see a concert. Have stayed in many malmaisons before and always consider the hotels to feel a bit special and luxurious. Maybe we got unlucky with our room (105) but it was just tired, tatty and badly designed. The bathroom door didn't shut properly. There was no mirror above the...

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Helpful?
Thank Katehayes52
GlasgowMal, General Manager at Malmaison Hotel, responded to this review

Hi Katehayes52 Thank you for your review of our Hotel. I'm very disappointed to hear that you haven't had a great experience with us, especially as you have stayed with other Hotels in our group and you have come to expect a particular standard and style. I'm pleased that you had left your feedback so that I can use it...

Reviewed 1 week ago via mobile

My husband booked this for a surprise for me , from the moment we walked in the door we received a warm welcome from the girl on reception ,who offered us a small cocktail as we where checking in , the cocktail was delicious once we where checked in we went up to our room which was a mal club...

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1Thank Bree70
GlasgowMal, General Manager at Malmaison Hotel, responded to this review

Hi Bree70 Thank you for your lovely review of our Hotel. I'm absolutely to delighted to hear that you had a fantastic stay with us and enjoyed so many aspects of our Hotel! We want to make sure that our service, our bedrooms and all of the little things are done to perfection so that our guests have a great...

Dundee, United Kingdom
Reviewed 1 week ago via mobile

I stayed here for a business trip with the hope of having a restful night after two days of hectic business meetings. The room itself was nice enough with excellent filter coffee bags. However, the floorboards creaked considerably throughout the room, in the corridor outside and the bathroom door didn't close properly. On closer inspection, it was made of relatively...

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Helpful?
Thank caldeany
GlasgowMal, General Manager at Malmaison Hotel, responded to this review

Hi caldeany Thank you for your review of our Hotel. I'm sorry to hear that your stay was 'just not quite right'. It's disappointing when our guests feel underwhelmed because of an issue that has been directly disruptive to their stay. I can appreciate your lack of encouragement to return to stay with us, and I would like to do...

Glasgow, United Kingdom
Reviewed 2 weeks ago

We booked a private dining arrangement for a small wedding party for my daughter's wedding and from the minute I phoned to enquire about their facilities to the minute we checked out, the service was impeccable. The food from the private dining menu was excellent, with good portions. In addition we benefited from various offers on drinks The public areas...

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Helpful?
1Thank Issy499
GlasgowMal, General Manager at Malmaison Hotel, responded to this review

Hi Issy499 Thank you for your superb review of our Hotel! It really makes us proud when we receive positive feedback for such an important occasion! All of our staff strive to deliver great service to our guests, and I'll be sure to share your feedback with Charlotte and all of the team. It's great to hear that you would...

Leicester
Reviewed 2 weeks ago via mobile

We stayed here for a night and really enjoyed it. The room was a standard double and was adequate for one night. Bed was comfortable. Shower was good with lovely toiletries. Breakfast was excellent. Near to city centre Ideal for sight seeing.

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Helpful?
1Thank Linda L
GlasgowMal, General Manager at Malmaison Hotel, responded to this review

Hi Linda L Thank you for your review of our Hotel. I'm really pleased to hear that you enjoyed your stay with us and felt that our beds were comfortable, our toiletries were lovely and that our breakfast was excellent! I do hope that we are able to welcome you back for some more sight seeing or whatever the occasion...

A TripAdvisor Member
1 review
Reviewed 2 weeks ago via mobile

I recently stayed here for a night away with my partner. From the second we arrived to check out, everything was spot on. Lynsey on reception was welcoming, attentive and couldn't have been more helpful. The room was lovely. Drinks at the bar down stairs were spot on. A fabulous stay. We will be back again soon!

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Helpful?
Thank A TripAdvisor Member
GlasgowMal, General Manager at Malmaison Hotel, responded to this review

Hi Thank you for your review of our Hotel! I'm absolutely delighted to hear that you had a great stay with us and felt that we are the nicest Hotel in Glasgow! I'll be sure to share your feedback with all of the team, and Lynsey will be especially pleased! We look forward to welcoming you back to stay again...

A TripAdvisor Member
2 reviews
2 helpful votes
Reviewed 2 weeks ago via mobile

Stayed here with a couple of friends for a well deserved weekend away and catch up. From arrival to departure everything was fantastic. The staff are a credit, nothing is too much trouble for them. I look forward to coming back again. Thank you Malmaison!

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Helpful?
1Thank A TripAdvisor Member
GlasgowMal, General Manager at Malmaison Hotel, responded to this review

Hi, Thank you for your lovely review of our Hotel! I'm really pleased to hear that you had a great stay with us, and in particular it's lovely to receive this kind of feedback regarding our staff. We look forward to welcoming you back to stay with us again soon! Kind Regards, Graham

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Malmaison Hotel

Address: 278 West George Street, Glasgow G2 4LL, Scotland
Region: United Kingdom > Scotland > Glasgow
Price Range: $154 - $310 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Malmaison Hotel 4*
Number of rooms: 72
Reservation Options:
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Also Known As:
Malmaison Hotel Glasgow, Scotland
Hotel Malmaison
Hotel Style:
#14 Family Hotel in Glasgow
#18 Luxury Hotel in Glasgow
#36 Romantic Hotel in Glasgow
#36 Business Hotel in Glasgow
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Questions & Answers

Here's what travellers have asked, with answers from Malmaison Hotel staff and other travellers.
7 questions
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Gold Coast, Australia
over a year ago

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Questions? Get answers from Malmaison Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't believe that the old part of the hotel is best.”
15stevev, 21 Apr 2017 | Read review
“Highest floor possible to get away from road noise.”
irenecee, 14 Mar 2017 | Read review
“Just ask to see them!”
I2189DPscottm, 28 Feb 2017 | Read review
“I would say ask reception when you call to book and tell them what you require they were very helpfull to me”
186hazeld, 17 Feb 2017 | Read review
“Ask for a room in the new wing where there is a lift if you do not want to climb lots of stairs to get to your room.”
iainatsea, 15 Feb 2017 | Read review
5 of 5