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Mercure Glasgow City Hotel

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Mercure Glasgow City Hotel
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918 Reviews from our TripAdvisor Community

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Showing 835: English reviews
Perth
Reviewed 3 days ago NEW

First time staying in the Mercure and chose this hotel based on location. Not a great start to be put in room 101. The room was tiny and in need of a update. Won't be staying here again and won't be recommending to anyone.

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Thank summerfun81
Reviewed 1 week ago via mobile

I was not expecting anything fantastic as I already knew it was a three star hotel with small rooms and noisy environment. I stayed here for two weeks as my company had already paid. My room which was on the first floor was horrendous. It was constantly filled with cigarette smoke, heating was erratic and I constantly had to chase...

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Thank Aisha A
Dan G, General Manager at Mercure Glasgow City Hotel, responded to this review

Hi Aisha A, Thanks for your review and sorry to hear you didn't enjoy your stay. Having checked our reservations I couldn't find anyone who had stayed for 2 weeks on the first floor, I think you may have stayed for 2 days. Also I am not sure why your room would fill with cigarette smoke as this is a...

Aberfeldy
Reviewed 1 week ago via mobile

Well placed on city centre with easy access to Queen Street train station. Double room, on 7th floor, small with no drawers. Shower over bath was good. Two lifts, but only one working. And with 7 floors the wait for people on lower floors was substantial at breakfast time.

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Helpful?
Thank LadyBalmoral
Dan G, General Manager at Mercure Glasgow City Hotel, responded to this review

Hi LadyBalmoral, Thanks for the review and good to hear you enjoyed your stay. One of our lifts has had a mechanical fault with its motor and obviously for safety reasons it has been taken away to be inspected (the motor not the lift), my apologies for the inconvenience this has caused. Please come back and stay again soon. Kind...

Reviewed 1 week ago

Nothing special but it does the job. The bed is comfy enough, the rooms are alright for a quick overnighter and the hotel itself seems pretty standard. The staff are actually pretty nice considering it looks like a kind of boring place to be working but they did there best to offer a smile when they could. Like I said,...

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Helpful?
Thank SmithySt
Dan G, General Manager at Mercure Glasgow City Hotel, responded to this review

Hi SmithySt, Thanks for your review, we are a 3 star hotel if that's what you mean by standard. The staff do a great job here and are generally complimented with great regularity, and hotels are never boring. Please come back and stay again soon. Kind Regards Dan

Inverness
Reviewed 1 week ago

Visited on 23rd/24th Nov 2016 with a group of Mental Health friends. Very up-market look and feel to the place. Friendly and polite greetings/service from staff. Simply but tastefully decorated and had a fresh feel on arrival. Fairly easy to navigate round and lifts were quick and clean. Room - Compact, clean and well equipped. Noise at night - Very...

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Helpful?
Thank Louise H
Dan G, General Manager at Mercure Glasgow City Hotel, responded to this review

Hi Louise H, Thanks for the great review and great to hear you enjoyed your stay with us. Please come back and stay again with your mental health friends. Kind Regards Dan

Reviewed 1 week ago via mobile

Don't stay here, room was tiny, the gap under the door to my room was so big it looked like Blackpool illuminations overnight. It took room service 3 attempts to bring the right condiments. On the first night I reported the mirror above the bathroom mirror wasn't working, was advised it would be fixed the next day - it wasn't....

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Thank Sarah C
Dan G, General Manager at Mercure Glasgow City Hotel, responded to this review

Hi Sarah C, Sorry to hear you didn't enjoy your stay with us. I understand your point about the gap under some of the doors, we are actually having them replaced at the moment. I think you mean the plug socket in the mirror rather than the mirror itself, we did have it tested when you reported it and it...

Kaiserslautern, Germany
Reviewed 1 week ago

Ok hotel. Bedding very comfortable. Location convenient. Service good. Would be nice to have magnifying mirrors in bath. Doors were a bit undercut so they do nothing to block noise from comings and goings from adjacent rooms.

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Helpful?
Thank 2BReisen
Dan G, General Manager at Mercure Glasgow City Hotel, responded to this review

Hi 2BReisen, Great to hear you enjoyed your stay with us. We are presently having our doors replaced to combat the issue you mention. Please come back and stay again soon. Kind Regards Dan

Scotland
Reviewed 1 week ago

Sleep deprivation was my complaint of this really good value Hotel that we would go back to if staying in a room not so noisy. Wonderful staff, so very helpful.Extensive choice at buffet breakfast and dinner was delicious. Nice decor in the public areas and so very central for shopping ,stations and centres.

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1Thank Glenparli
Dan G, General Manager at Mercure Glasgow City Hotel, responded to this review

Hi Glenparli, Thanks for your review and its good to hear you enjoyed most aspects of your stay. Due to our city centre location it can be noisy, when you next stay request a room at the back on a higher floor. Kind Regards Dan

Cornwall
Reviewed 2 weeks ago

We arrived before 10 in the morning after an overnight flight. Our rooms were not ready but they took care of our luggage right away and offered many suggestions on where to go. We sat in the lounge and had some wonderful coffee and great conversation with the waiter. The hotel was under renovations, they are doing a great job,...

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Helpful?
Thank petechris
Dan G, General Manager at Mercure Glasgow City Hotel, responded to this review

Hi petechris, Thanks very much for your review and great to hear you enjoyed your stay. We are having some doors replaced to improve the soundproofing that is the work that was going on. Please come back and stay again soon. Kind Regards Dan

Belfast, United Kingdom
Reviewed 3 weeks ago

I stayed one night on a flying visit to meet up with my son in Glasgow as well as taking in a rugby match in Edinburgh. As I was getting the train back to Glasgow after the match I wanted a hotel that was near Queen Street Station and this hotel fitted the bill perfectly. The check-in was quick and...

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Helpful?
Thank 61Mike
Dan G, General Manager at Mercure Glasgow City Hotel, responded to this review

Hi 61Mike, Thanks for the review and great to hear you enjoyed your stay with us. Sorry about the roadworks, Glasgow city council are laying fibre optic cables hence the noise. I'm sure 07:30 is outside the working hours arrangement though so I will question it with them. Please come back and stay again soon. Kind Regards Dan

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Room Service
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
The Mercure Glasgow City is on the doorstep of the contemporary Merchant City: once home to mansions, banks and warehouses you'll now find some of the city's best bars, restaurants and clubs. Mercure Glasgow City features 91 modern bedrooms with LCD TV's and high speed Internet. A cafe/bar and fresh exterior facade complete the look making this hotel the ideal base to enjoy the delights of Glasgow. There is a small chargeable car park at the rear of the building which is £7.00 for 24 hours. ... more   less 

Additional Information about Mercure Glasgow City Hotel

Address: 201 Ingram Street, Glasgow G1 1DQ, Scotland
Region: United Kingdom > Scotland > Glasgow
Price Range: $90 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Glasgow City Hotel 3*
Number of rooms: 91
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Also Known As:
Ramada Glasgow
Glasgow Ramada
Mercure Glasgow City Hotel Scotland
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Glasgow City Hotel staff and other travellers.
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Questions? Get answers from Mercure Glasgow City Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 407 is the one described in this review. I enjoyed the night views but they may not be to everyones taste.”
 of 5 bubbles louiseh685, 25 Nov 2016 | Read review
“We stayed on the 4th floor and it was great.”
 of 5 bubbles petechris, 16 Nov 2016 | Read review
“Ask for a room the back away from the main street”
 of 5 bubbles 61Mike, 13 Nov 2016 | Read review
“From our experience I doubt if there are any good or quite rooms”
 of 5 bubbles jewellpej, 30 Oct 2016 | Read review
“Remember to put the sign on the door every night and change it round as you go out so as not to be disturbed.”
 of 5 bubbles Mzceltic, 25 Oct 2016 | Read review
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