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Mercure Glasgow City Hotel

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Traveller (238)
Room & Suite (151)
Dining (10)
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Overview
  • Excellent13%
  • Very good36%
  • Average33%
  • Poor13%
  • Terrible5%
Travellers talk about
Free Wifi
Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
3 Star Hotel
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,113)
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139
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All reviewsgeorge squarewould stay here againrooms are smallexcellent locationqueen stshort stayreception staffbars and restaurantsbuffet styletwin roomweekend breakstayed one nightvisiting glasgowcorinthiaconcert
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11 - 15 of 1,016 reviews
Reviewed 15 February 2018

Booked this on a whim after missing a flight due to bad weather conditions. The room was very disappointing and one of the smallest double hotel rooms I have ever stayed in and the first thing my 16 years old niece said on arrival was...More

Thank Marjay_12
Response from Dan G, General Manager at Mercure Glasgow City HotelResponded 19 February 2018

Hi Marjay_12, Thanks for the review and sorry to hear you didn't like the hotel. The AA awarded us 3 stars as a hotel as opposed to a hostel. Kind Regards Dan

Reviewed 14 February 2018

Central hotel so very handy for shops restaurants and bars but very dated. The rooms are very small and the bathrooms certainly need a refurbishment however they were clean and functional for a short stay. The staff were very friendly and helpful.

Thank Sheilalou
Response from Dan G, General Manager at Mercure Glasgow City HotelResponded 19 February 2018

Hi Sheilalou, Good to hear you found our team friendly & helpful. Please come back and stay again soon. Kind Regards Dan

Reviewed 12 February 2018 via mobile

I stayed here arriving late after a flight, the taxi cost was reasonable. The check in area and bar / restaurant area are very new and modern, but the rooms looked their age. There was a lovely modern new exercise room, with a strange sauna/steam...More

Thank Anthony S
Response from Dan G, General Manager at Mercure Glasgow City HotelResponded 13 February 2018

Hi Anthony S, Thanks for the review but I fear you did not stay with us as we don't have a strange sauna/steam room. Kind Regards Dan

Reviewed 12 February 2018

stayed here as a group of 9 women, our room was a bit small but was only for 1 night, beds were comfy and the whole room and bathroom was spotless, bathroom was a bit tired though. location is great, just round the corner from...More

Thank helen l
Response from Dan G, General Manager at Mercure Glasgow City HotelResponded 13 February 2018

Hi helen l, Thanks for the review and great to hear you enjoyed your stay with us. Please come back and stay again soon. Kind Regards Dan

Reviewed 12 February 2018

Can't believe that this hotel is a Mercure. Don't expect the same standard you get elsewhere from this hotel. It is tired looking and grubby although it was clean. The rooms could do with re-painting. The ladies at the reception were very nice and welcoming....More

1  Thank macleod2017
Response from Dan G, General Manager at Mercure Glasgow City HotelResponded 13 February 2018

Hi macleod2017, Thanks for the review and my apologies for the issues with the heating, we often have to bleed the radiators so this is always the first action what I am confused about though is that both our operations manager and head receptionist went...More

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About
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$85 - US$205 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$85 - US$205 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (238)
Room & Suite (151)
Dining (10)
Questions & Answers
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Hillbankdee
26 November 2017|
AnswerShow all 4 answers
Response from Dan G | Property representative |
Yes we have a luggage store where it can be left for as long as needed. Kind Regards Dan
1
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ktsmt
25 November 2017|
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Response from frankandviv | Reviewed this property |
2pm
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ktsmt
21 November 2017|
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Response from Dan G | Property representative |
Hi There, Unfortunately our rooms do not have fridges. We do store medication for guests in the hotel fridges. Kind Regards Dan
0
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Room Tips
"Choose another hotel"
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"Choose none of them"
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"Go for a twin room to get more space"
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"Try to get a room at the front. The streets are fairly quiet at night."
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