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Mercure Glasgow City Hotel

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Mercure Glasgow City Hotel
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918 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Glasgow City Hotel
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Showing 835: English reviews
Brighton and Hove, United Kingdom
Reviewed 3 weeks ago via mobile

The hotel is in fantastic location for central Glasgow, shops and train station nearby. For the price we paid it was ok. The hotel it self is very tired but clean. The room we had required modernisation, the radiator required bleeding when we arrived, when the heating finally came on we were unable to see out of the window for...

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Helpful?
Thank Robert F
Dan G, General Manager at Mercure Glasgow City Hotel, responded to this review

Hi Robert F, Thanks for the review and great to hear you enjoyed our location. My apologies for the radiator and good to hear we sorted it out for you. Please come back and stay again soon. Kind Regards Dan

edinburgh
Reviewed 3 weeks ago via mobile

Every other review tells you what you need to know! The rooms are tiny. There's no aircon..so need to open windows...so be prepared for inevitable noise. The rooms are worn and tired but with comfortable beds. My room, 203, was almost same size as it's ensuite bathroom! Which also would benefit from refurb. The reception area is modern and doubles...

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Helpful?
Thank eddi10c
Dan G, General Manager at Mercure Glasgow City Hotel, responded to this review

Hi eddi10c, Thanks for your straightforward and honest review, Its good to hear you felt we offered good value. Please come back and stay again soon. Kind Regards Dan

Reviewed 3 weeks ago via mobile

Our 2nd time this year at this hotel. Last time our room was quite small but as we were only in Glasgow for one night it was fine and had everything we needed. This time though the room was really big with a super king size bed which was very comfortable. Lovely buffet style breakfast with plenty of choice. Hotel...

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Helpful?
Thank Jackie M
Dan G, General Manager at Mercure Glasgow City Hotel, responded to this review

Hi Jackie M, Thanks for the review and great to hear you enjoyed your stay with us. We look forward to welcoming you back very soon. Kind Regards Dan

Glasgow, United Kingdom
Reviewed 4 weeks ago

This was an Itison deal, first class from moment we arrived. Yes it is older hotel but rooms were small but comfortable. Beds excellent. Nice and warm. Everything you neede for an overnight, even an iron. Breakfast was buffet style but warm and tasty. The young man at the reception desk was very pleasant and helpful. Will definetly use again.

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Helpful?
Thank zeezee54
Dan G, General Manager at Mercure Glasgow City Hotel, responded to this review

Hi zeezee54, Thanks for the great review. Great to hear you found us helpful. Please come back and stay again soon. Kind Regards Dan

Inverness, United Kingdom
Reviewed 4 weeks ago

Ok, so it took a while to get responses online when requesting answers to questions - but they always responded! The reception staff were awesome, in particular Chris, who went above and beyond. He gave us lots of local info - he even booked us cinemas tickets. Always seemed happy to help. The rooms are fine, we were at the...

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Helpful?
Thank Erin M
Dan G, General Manager at Mercure Glasgow City Hotel, responded to this review

Hi Erin M, Thanks for the review and great to hear you enjoyed your stay with us. I will make sure Chris gets the recognition he deserves. Please come back and stay again soon. Kind Regards Dan

Glasgow
Reviewed 4 weeks ago via mobile

The location is excellent. Centrally located, it is within steps of George Square, the City Chambers, tour buses, regular bus services and Queen Street railway station. It is close to a wide range of shopping and dining facilities in the city centre and the merchant city area. We stayed for one night in a classic room on the 4th floor....

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Helpful?
Thank MoiraJGlasgow
Dan G, General Manager at Mercure Glasgow City Hotel, responded to this review

Hi MoiraJGlasgow, Thanks for your review. As mentioned in most reviews our rooms are compact mainly due the building being of a 1970's construct, this is also why the showers are over the baths (most newly built hotels don't have baths). We are also a three star hotel which is as you mention almost budget with extra bits to it....

Solihull, United Kingdom
Reviewed 30 October 2016

The hotel is located in the heart of Glasgow which is superb, however all the plus points end there. We chose Mercure because of the price and we were only staying one night. However the room and bed were very small and along with the noise throughout the night coming from the corridor and other doors closing/opening we had about...

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Helpful?
Thank jewellpej
Dan G, General Manager at Mercure Glasgow City Hotel, responded to this review

Hi jewellpej, Thanks for the review. My apologies you did not enjoy your stay with us, most of the things you mention are fairly regularly mentioned on trip advisor. I realise our building is old but the towels especially should not have happened and I will be engaging with our linen supplier regarding this. I also know that our car...

Bathgate, United Kingdom
Reviewed 29 October 2016

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Thank steveo461
Dan G, General Manager at Mercure Glasgow City Hotel, responded to this review

Kelso, United Kingdom
Reviewed 28 October 2016

Ideal choice for stay since was attending a seminar in the same hotel next day, making full use of the £7.00 for parking in car park behind. Modern reception manned with lovely, efficient, helpfull staff. Room itself, and bed, most comfortable, but bathroom needs some maintenance. Dinner was served quickly, but a little over priced for what it was. Breakfast...

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Helpful?
Thank RobinD1960
Dan G, General Manager at Mercure Glasgow City Hotel, responded to this review

Hi RobinD1960, Thanks for the review and good to hear you enjoyed your stay with us. Please come back and stay again soon. Kind Regards Dan

Birmingham, United Kingdom
Reviewed 25 October 2016

The room was very dusty upon arrival, however this was soon rectified when the cleaners came around next day. The cold tap was loose as well but apart from that it was brilliant! Didn't leave my room until the afternoon and yet they still came back while I was out to clean it.

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Helpful?
Thank Mzceltic
Dan G, General Manager at Mercure Glasgow City Hotel, responded to this review

Hi Mzceltic, Great to hear we rectified the dust situation and sorry to hear about that. I think you enjoyed the rest of your stay though. Please come back and stay again soon. Kind Regards Dan

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Room Service
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
The Mercure Glasgow City is on the doorstep of the contemporary Merchant City: once home to mansions, banks and warehouses you'll now find some of the city's best bars, restaurants and clubs. Mercure Glasgow City features 91 modern bedrooms with LCD TV's and high speed Internet. A cafe/bar and fresh exterior facade complete the look making this hotel the ideal base to enjoy the delights of Glasgow. There is a small chargeable car park at the rear of the building which is £7.00 for 24 hours. ... more   less 

Additional Information about Mercure Glasgow City Hotel

Address: 201 Ingram Street, Glasgow G1 1DQ, Scotland
Region: United Kingdom > Scotland > Glasgow
Price Range: $90 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Glasgow City Hotel 3*
Number of rooms: 91
Reservation Options:
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Also Known As:
Ramada Glasgow
Glasgow Ramada
Mercure Glasgow City Hotel Scotland
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Glasgow City Hotel staff and other travellers.
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Questions? Get answers from Mercure Glasgow City Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 407 is the one described in this review. I enjoyed the night views but they may not be to everyones taste.”
 of 5 bubbles louiseh685, 25 Nov 2016 | Read review
“We stayed on the 4th floor and it was great.”
 of 5 bubbles petechris, 16 Nov 2016 | Read review
“Ask for a room the back away from the main street”
 of 5 bubbles 61Mike, 13 Nov 2016 | Read review
“From our experience I doubt if there are any good or quite rooms”
 of 5 bubbles jewellpej, 30 Oct 2016 | Read review
“Remember to put the sign on the door every night and change it round as you go out so as not to be disturbed.”
 of 5 bubbles Mzceltic, 25 Oct 2016 | Read review
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