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Crowne Plaza Glasgow

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#37 of 96 Hotels in Glasgow
Certificate of Excellence
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Crowne Plaza Glasgow
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2,207 Reviews from our TripAdvisor Community

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Showing 2,157: English reviews
Glasgow, United Kingdom
Reviewed 1 March 2015 via mobile

Stayed two nights , staff on reception were fantastic , so helpful and friendly . We have stayed in a lot hotels I'll over Europe and I would go as far as to say reception staff are the best we have encountered , room was lovely clean and well appointed , we stayed in a club king room , staff...

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Helpful?
2Thank WeeAB
QMHManager, General Manager at Crowne Plaza Glasgow, responded to this review

Thank you for your positive feedback. I was happy to read that you enjoyed your stay with us and found our staff to be the best you have encountered, here at Crowne Plaza Glasgow we have high customer service expectations, and I will ensure your praise is passed on during our next team meeting. We look forward to welcoming you...

Bathgate, United Kingdom
Reviewed 28 February 2015 via mobile

Stayed here in 2 rooms very last minute after taking children to see the x factor tour great hotel with the best service family room I stayed in was lovely couldn't fault it and the most comfortable bed ever. Breakfast was really good buffet style. Staff were amazing very polite and helpful especially after my daughter post her phone which...

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1Thank gillyb2
QMHManager, General Manager at Crowne Plaza Glasgow, responded to this review

Thank you for leaving a review. I was glad to read that you enjoyed your stay with us and that you thought the bed was very comfortable. I was also happy to read that the team here were able to help reunite your daughter with her phone. We look forward to welcoming you back soon. Kind Regards Dominic McVey General...

Stirling
Reviewed 27 February 2015

We stayed one night as a birthday treat and for some of our group to attend a concert at the hydro. They thought it was great just a short walk across the Hydro. The rooms are of a good standard, they are clean with comfy beds. The bathroom was a bit small and was not fitted out and decorated to...

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2Thank EddieJH
QMHManager, General Manager at Crowne Plaza Glasgow, responded to this review

Thank you for leaving your positive feedback. I was happy to read that you enjoyed your stay with us and that you liked our facilities. I am sorry that you were disturbed by other guests, had this been reported to our front desk we would have endeavoured to deal with this issue for you. We are also in the final...

Eforie, Romania
Reviewed 27 February 2015

Friendly and professional staff will make you feel excellent. Large, clean and comfortable room, white as snow linen and bathroom towels. Comfortable beds and pillows, good facilities. Restaurant is romantic, food is great, for every taste. Highly recommended. Try mix grill- delicious! Room view was great, spectacular surroundings.

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1Thank leon062
QMHManager, General Manager at Crowne Plaza Glasgow, responded to this review

Thank you for leaving your feedback. I was very happy to read that you felt very welcome here and enjoyed our facilities. We look forward to welcoming you back soon. Kind Regards Dominic McVey General Manager

Bridge of Weir, United Kingdom
Reviewed 27 February 2015

Another lovely stay at the hotel. Room was comfortable and very quiet. Staff on reception are so helpful as are the restaurant staff. Special mention for Gary restaurant manager who works hard and is very attentive to the guests. A delightful young man who is a credit to the hotel. It is a great base for the Hydro. SECC and...

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1Thank Potatomama420
QMHManager, General Manager at Crowne Plaza Glasgow, responded to this review

Thank you for taking the time to write your third review for our hotel. I was delighted to read that you had another great stay with us, and will be sure to pass your kind words onto Gary during our next team meeting. We all look forward to seeing you again soon. Kind Regards Dominic McVey General Manager

Tain, United Kingdom
Reviewed 26 February 2015

Stayed yesterday for one night. Great service and very friendly staff. Facilities good. Used the pool and spa and not at all crowded. Bed very comfortable and breakfast good. Only thing I would say that £7 for a large glass of wine is a tad pricey! Although did get free parking this morning as the machine was broken. Would definitely...

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1Thank Deborah S
QMHManager, General Manager at Crowne Plaza Glasgow, responded to this review

Thank you for leaving a review. I was glad to read that you enjoyed your stay with us. I will have a conversation with the team here about our customer service expectations, and look forward to seeing you again soon. Kind Regards Dominic McVey General Manager

Largs, United Kingdom
Reviewed 26 February 2015

Was attending the Purple Ball for KRUK and stayed at Vrowne Plaza. Excellent suite on tenth floor offering great views of Glasgow. Food and service all excellent. he only down side was a waiter who got stroppy because I would not let him take my credit card away to pay a drinks bill.

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Thank Ewenmac
QMHManager, General Manager at Crowne Plaza Glasgow, responded to this review

Thank you for leaving a review. I was glad to read that you enjoyed your stay with us. I will have a conversation with the team here about our customer service expectations, and look forward to seeing you again soon. Kind Regards Dominic McVey General Manager

Perth, United Kingdom
Reviewed 25 February 2015

I was attending a large event at this hotel and spoke to reception about booking a room for the night. Checked out there was parking etc. Went ahead and booked the room online. At lunchtime on the day of my booking I received a call from the hotel saying my card was being charged with the full cost of the...

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3Thank LWLJP
QMHManager, General Manager at Crowne Plaza Glasgow, responded to this review

Thank you for taking the time to leave your feedback. I am extremely disappointed to read of your experience and have discussed this particular incident with our Commercial Manager. Whilst the hotel has honoured the reservation for the night you reserved, I am sorry that we did not display some flexibility in view of the fact you were intending to...

Ayr, United Kingdom
Reviewed 25 February 2015

We booked this hotel the minute we knew we had tickets for the SSE Hydro. We only stay an hour away but its such a relief when you come out of a concert and you don't have to fight your way through the traffic. Making the booking 3 months ahead meant the prices were very reasonable. When I contacted the...

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Thank Chris M
QMHManager, General Manager at Crowne Plaza Glasgow, responded to this review

Thank you for leaving a positive review. I was happy to read that you enjoyed your stay with us and that we could accommodate your request for a high floor room. I have taken on board your comments about the car parking however we do ensure that the charges are in line with other major hotels in the city and...

Reviewed 24 February 2015

Decided to book this hotel for a night as a surprise for my wife as I had tickets for us for a concert at the Hydro. Must admit I found this a good hotel to stay in, it was great to walk out the Hydro and across the road into this hotel. Room was fine no issues liked that they...

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1Thank Scott H
QMHManager, General Manager at Crowne Plaza Glasgow, responded to this review

Thank you for taking the time to leave a review. I was happy to read that you enjoyed your stay with us, and that you were offered a room with a view. I will pass on your kind words to our team during the next meeting. I have also taken on board your suggestion of a package and will pass...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to Crowne Plaza Glasgow. A modern and stylish hotel overlooking the River Clyde, with a covered walkway to the Scottish Exhibition & Conference Centre (SECC), Crowne Plaza Glasgow is an excellent choice for the business and leisure traveller. With 283 air conditioned contemporary bedrooms and suites, all fully equipped with Smart televisions, trouser press, hairdryer, iron and ironing board, tea/coffee making facilities and wireless internet access. The spacious Club Rooms boast Kingsized beds with stunning river views, Smart TVs and exclusive access to our Club Lounge, with complimentary refreshments to relax or hold informal meetings. The Leisure Club includes an indoor pool, equipped gym, sauna, spa and steam room. Alternatively, treat yourself to a massage or beauty treatment in Isis, our in-house Beauty Salon. There are 15 conference/functions suites, including a dedicated boardroom with plasma screen, to accommodate all types of events. Crowne Plaza Glasgow is located directly opposite the Glasgow Science Centre, the BBC and STV Headquarters and the nearby Transport Museum and Tall Ship visitor attraction. Easy access to shopping areas such as Braehead, Buchanan Galleries, St Enoch and Argyle Street make this a great leisure destination. The hotel is non-smoking throughout. ... more   less 

Additional Information about Crowne Plaza Glasgow

Address: Congress Road | Strathclyde, Glasgow G3 8QT, Scotland
Region: United Kingdom > Scotland > Glasgow
Price Range: $134 - $382 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Glasgow 4*
Number of rooms: 283
Reservation Options:
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Also Known As:
Crowne Plaza Glasgow Hotel Glasgow
Glasgow Crowne Plaza
Crowne Plaza Glasgow Scotland
Hotel Style:
#10 Family Hotel in Glasgow
#18 Luxury Hotel in Glasgow
#24 Business Hotel in Glasgow
#28 Romantic Hotel in Glasgow
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Glasgow staff and other travellers.
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Questions? Get answers from Crowne Plaza Glasgow staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floors for the river etc views”
 of 5 bubbles jdboyd, 21 Feb 2017 | Read review
“high floos have the best views.”
 of 5 bubbles 987jackp, 15 Feb 2017 | Read review
“Ask for a high floor facing Glasgow City Centre!”
 of 5 bubbles MJM2629, 15 Feb 2017 | Read review
“Rooms on 15th floor handy for lounge! Good view of Clyde.”
 of 5 bubbles johnrA4566QC, 14 Feb 2017 | Read review
“The higher the floor the better the view.”
 of 5 bubbles K20GBM, 13 Feb 2017 | Read review
5 of 5