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Crowne Plaza Glasgow

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#36 of 96 Hotels in Glasgow
Certificate of Excellence
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Crowne Plaza Glasgow
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2,200 Reviews from our TripAdvisor Community

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Showing 2,150: English reviews
Newmilns, United Kingdom
Reviewed 23 December 2014

Me and partner stayed here on 19/12/14 for the Madness concert. Reception staff were lovely and gave us a room with a view. The room looked and tired and the bathroom needed a good scrub the walls looked as though they had toothpaste splashed up them all and the skirtings were loaded with dust. There were no robes in the...

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Helpful?
Thank xGemmaBemmax
QMHManager, General Manager at Crowne Plaza Glasgow, responded to this review

Thank your for your feedback. It seems that bathroom cleanliness was not up to standard on this occasion but I can investigate as to why given your date of stay. I hope this did not detract from your overall experience of the concert and stop over. Kind Regards Dominic McVey General Manager

Aberdeen
Reviewed 23 December 2014

Very expensive hotel, not the sort of place I would usually stay, but needed to be close to the Hydro for a Christmas treat for my Dad. The friendly and helpful staff made it a very special trip for him. A big thank you to the staff, particularly Ervin on the front desk. This is a hotel that (perhaps unexpectedly)...

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Helpful?
1Thank Fogbraider
QMHManager, General Manager at Crowne Plaza Glasgow, responded to this review

Thank your for your review. Positive feedback for the team is always great to hear and I will mention this in our team meeting. I am pleased you liked the atmosphere and hope we see you and Dad again in the future. Kind Regards Dominic McVey General Manager

Marseille, France
Reviewed 23 December 2014

I am genuinly delighted about what I experienced two weeks ago. I was there at the dinner with my wife and the both our meals and the service were excellent. Especially waitress Suzana was really helpful and kind... I really recommend the hotel restaurant. Service as it should always be. I am looking forward to eating here again. Thank you...

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Helpful?
2Thank Pierre C
QMHManager, General Manager at Crowne Plaza Glasgow, responded to this review

Many thanks for the response of your visit to our restaurant. I will ensure that the team and especially your waitress gets to hear your comments and I’m sure she will be delighted. Kind Regards Dominic McVey General Manager

Reviewed 23 December 2014

Stayed here with my girlfriend as we saw a good deal (£70 for a king size room). We were on the 14th floor which had amazing views of the surrounding areas. There is wifi in the room but it costs so we didn't bother paying for it. The bed was very comfortable and the room was nice & clean. Would...

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Helpful?
1Thank David T
QMHManager, General Manager at Crowne Plaza Glasgow, responded to this review

Thank you for taking the time to write your review. I am pleased to read that you enjoyed your stay with us and your room was comfortable and clean. We hope to see you again soon. Kind Regards Dominic McVey General Manager

Johnston, United Kingdom
Reviewed 20 December 2014

First time at crown plaza beautiful hotel great staff the only down side was our room was clean but was a bit tired looking especially the bathroom lightning could be better and more sockets at a higher level would stay again

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Helpful?
1Thank pink4579
QMHManager, General Manager at Crowne Plaza Glasgow, responded to this review

I am pleased you thought the hotel was beautiful and the staff were great. With regards to the room looking a bit tired, then let me assure you that we are continually decorating and upgrading our rooms to keep them at a high standard. Thank you for your feedback and we hope you visit us again in the future. Kind...

Rome, Italy
Reviewed 18 December 2014

I was for 3 nights on November. The room was pretty good, though the price incredibly high (278 euro/night) for a room whose bath definitely needed a renewal. The true issue was the fact that my room was just in front of a loung (15th floor) where free breakfast started at 6,30 (for those staying at the 15th-16th floors), and...

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Helpful?
Thank StefiB
IHGCare, Guest Relations Manager at Crowne Plaza Glasgow, responded to this review

Dear StefiB, Thank you for sparing some of your precious time to write us a feedback regarding your recent stay. I appreciate your generous four star rating for the quality of service rendered by our staff. On the other hand, I would like to offer my apologies if the noise levels inconvenienced you in any way. I assure you that...

Doncaster, United Kingdom
Reviewed 14 December 2014

Stayed here for one night, good size clean room. The chocolates on the bed were a nice touch along with the "sleep better" kit. Friendly staff, room service arrived promptly. Good value breakfast. The only downside was the room decor was a bit tired and tattered.

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2Thank K7310
QMHManager, General Manager at Crowne Plaza Glasgow, responded to this review

Thank you for taking the time to give feedback on your stay. I am glad you were pleased with lots of aspects of our hotel, especially the friendly staff. With regards to the room décor, I’m sure you will appreciate that we have a huge task given the number of rooms but we do have a continuous programme of upgrading...

Essex,UK
Reviewed 14 December 2014

i have stayed here a few times and never had a bad stay. The rooms are clean tidy and well appointed. The views are wonderful. The staff are attentive and friendly. I would recommend this hotel if you are attending the SECC.

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Helpful?
2Thank Leslie W
QMHManager, General Manager at Crowne Plaza Glasgow, responded to this review

Thank you for your feedback. I am really pleased we have kept up our standards over a period of time, something we strive to do. We look forward to welcoming you back in the future too. Kind Regards Dominic McVey General Manager

Scotland
Reviewed 14 December 2014

This is a quality hotel, our first choice when staying in Glasgow, can be a bit expensive if you don't book far enough ahead to get a good deal. The rooms are well appointed, and the breakfast is to die for. Discounted parking for guests and there is also access to the leisure facilities.

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Helpful?
2Thank CarTin10
QMHManager, General Manager at Crowne Plaza Glasgow, responded to this review

Thank you for taking the time to write a review. I am pleased to read that you enjoyed your stay once again with us and glad you love our breakfast. Hope to see you again soon. Kind Regards Dominic McVey General Manager

Johannesburg, South Africa
Reviewed 9 December 2014

The Crowne Plaza Glasgow is very close to the SSE Hydro and across from BBC Scotland. Check in was friendly and efficient, and I had a room on the Club floor, which had some wine, snacks, and a continental breakfast. I was there during the MTV Europe Music Awards, a busy weekend -- and the concierge was absolutely terrible --...

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3Thank JenSuTravelista
QMHManager, General Manager at Crowne Plaza Glasgow, responded to this review

Thank you for your feedback. I see that on the whole you really enjoyed your stay and I am glad you enjoyed the location and breakfast. Of course, we would expect all areas of our hotel to deliver the same high standards but on this occasion it seems the concierge service did not. I will certainly address this when speaking...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to Crowne Plaza Glasgow. A modern and stylish hotel overlooking the River Clyde, with a covered walkway to the Scottish Exhibition & Conference Centre (SECC), Crowne Plaza Glasgow is an excellent choice for the business and leisure traveller. With 283 air conditioned contemporary bedrooms and suites, all fully equipped with Smart televisions, trouser press, hairdryer, iron and ironing board, tea/coffee making facilities and wireless internet access. The spacious Club Rooms boast Kingsized beds with stunning river views, Smart TVs and exclusive access to our Club Lounge, with complimentary refreshments to relax or hold informal meetings. The Leisure Club includes an indoor pool, equipped gym, sauna, spa and steam room. Alternatively, treat yourself to a massage or beauty treatment in Isis, our in-house Beauty Salon. There are 15 conference/functions suites, including a dedicated boardroom with plasma screen, to accommodate all types of events. Crowne Plaza Glasgow is located directly opposite the Glasgow Science Centre, the BBC and STV Headquarters and the nearby Transport Museum and Tall Ship visitor attraction. Easy access to shopping areas such as Braehead, Buchanan Galleries, St Enoch and Argyle Street make this a great leisure destination. The hotel is non-smoking throughout. ... more   less 

Additional Information about Crowne Plaza Glasgow

Address: Congress Road | Strathclyde, Glasgow G3 8QT, Scotland
Region: United Kingdom > Scotland > Glasgow
Price Range: $136 - $390 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Glasgow 4*
Number of rooms: 283
Reservation Options:
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Also Known As:
Crowne Plaza Glasgow Hotel Glasgow
Glasgow Crowne Plaza
Crowne Plaza Glasgow Scotland
Hotel Style:
#10 Family Hotel in Glasgow
#18 Luxury Hotel in Glasgow
#24 Business Hotel in Glasgow
#28 Romantic Hotel in Glasgow
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Glasgow staff and other travellers.
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Questions? Get answers from Crowne Plaza Glasgow staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high floos have the best views.”
 of 5 bubbles 987jackp, 15 Feb 2017 | Read review
“Ask for a high floor facing Glasgow City Centre!”
 of 5 bubbles MJM2629, 15 Feb 2017 | Read review
“Rooms on 15th floor handy for lounge! Good view of Clyde.”
 of 5 bubbles johnrA4566QC, 14 Feb 2017 | Read review
“The higher the floor the better the view.”
 of 5 bubbles K20GBM, 13 Feb 2017 | Read review
“The higher the room the nicer the view.”
 of 5 bubbles FionaH50, 10 Feb 2017 | Read review
5 of 5