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Carlton George Hotel

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#17 of 95 Hotels in Glasgow
Certificate of Excellence
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1,522 Reviews from our TripAdvisor Community

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Showing 1,475: English reviews
Glasgow, United Kingdom
Level Contributor
108 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
Reviewed 27 December 2014

Even a good hotel will encounter problems such as poor staff attitude-same recurring receptionist- staff shortage resulting in slow service and renovation causing disruption to guests' stay. The attitude of one of the male receptionists has been the same for 2 years in row so can't be put down to an "off" day-just poor attitude! One of the others however... More 

Helpful?
1 Thank Nexthol
DuncanJohnston, General Manager at Carlton George Hotel, responded to this review

Dear Nexthol, Thank you for leaving your review. I will pass on your kind words to Hector on Reception. I look forward to seeing you again soon. Regards Duncan Johnston General Manager More 

Newcastle upon Tyne, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 23 December 2014

Lovely spacious club room and a marvellous comfy bed which you could sleep 4 in ! Free mini bar and spirits. Room starting to show signs of wear although not too bad. Electric sockets down back of dresser too and one side did not work, but on the whole, an excellent room. Staff courtious and helpful. Did not think much... More 

Helpful?
2 Thank toontravellers4
DuncanJohnston, General Manager at Carlton George Hotel, responded to this review

Dear toontravellers4, I do hope you enjoyed your shopping trip, apologies for the lack of coffee in the lounge, I can assure you this is not a regular thing. I look forward to welcoming you back. Regards Duncan Johnston General Manager More 

Glasgow, Scotland
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 22 December 2014

This hotel is wonderful. We stayed in an executive room which was spacious, beautifully furnished and had free spirits and a small mini bar. Wifi was free. The location was is excellent and we wandered round the Christmas market and late night shops, ate Moroccan and Spanish snacks, drank mulled wine, purchased more decorations for the tree. We returned to... More 

Helpful?
1 Thank The_Family05
DuncanJohnston, General Manager at Carlton George Hotel, responded to this review

Thank you for the lovely review, The Christmas market was lovely this year, we just need some wintry weather next year to make it complete! Regards Duncan Johnston General Manager More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 16 December 2014

Stayed here for one night and had a great time. Would recommend this hotel to anyone, with the great location to the friendly staff, I could not fault it. Would recommend the executive room with the free mini bar and access to the executive lounge. Will be returnng soon.

Helpful?
1 Thank Grahame P
DuncanJohnston, General Manager at Carlton George Hotel, responded to this review

Dear Grahame, I'm delighted you enjoyed your Xmas treat, remember that the Carlton George is not just for Christmas! Regards Duncan Johnston General Manager More 

Scotland, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 14 December 2014 via mobile

First time staying here, had a great stay booked a club balcony room on the 5th floor, bed really comfy, mini bar was appreciated in room. Had access to executive lounge which was great, open fire, couches and free soft and alcoholic drinks.Staff were very friendly and helpful. Will be back again in future.

Helpful?
1 Thank James R
DuncanJohnston, General Manager at Carlton George Hotel, responded to this review

Dear James, Thank you for the fabulous review. We look forward to welcoming you back! Kind Regards Duncan Johnston General Manager More 

Greenock, United Kingdom
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 8 December 2014

We had a great stay at the Carlton George Hotel. We were on the 2nd floor which was under maintenance and the corridor was not the best sight or smell. However, the room was great and the beds extremely comfortable leading to a great night sleep. We thoroughly enjoyed the 3 course meal which was included in our cost. The... More 

Helpful?
2 Thank Bryan C
DuncanJohnston, General Manager at Carlton George Hotel, responded to this review

Dear Bryan, You would be surprised at the reaction we get every time we try to take the Sherry away! Any suggestions on how to improve the drinks offering are welcome. Regards Duncan Johnston General Manager More 

Inverclyde,Scotland
Level Contributor
59 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 8 December 2014

Stayed in the hotel where we met our friends and enjoyed great hopspitality. We had a Club Balcony room, didn't get to use the balcony much as it was freezing outside ! Enjoyed the free minibar, before moving to the Executive Lounge, all of which was included in the price. The room was very comfortable, and the bed was one... More 

Helpful?
1 Thank PortBob
DuncanJohnston, General Manager at Carlton George Hotel, responded to this review

Dear PortBob, Sorry we couldn't arrange the tropical weather for you to enjoy the balcony, perhaps next time? Regards Duncan Johnston General Manager More 

England
Level Contributor
86 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 7 December 2014

Don't be caught out with the limited room service food in December. They reduced the menu to only a Christmas menu ( so no sandwiches or snacks) on Friday 28th November , yet never warned us or changed the menu card in our room, despite us staying for three days. We arrived after midnight, didn't receive a warm welcome, despite... More 

Helpful?
2 Thank GreenandGoldEngland
DuncanJohnston, General Manager at Carlton George Hotel, responded to this review

Dear Greenandgoldengland, Please accept my apologies for the service lapses on your stay this weekend. Of course sandwiches etc. should be available at all times, I will certainly look into what has happened on this occasion. Thank you for bringing these items to my attention. Regards Duncan Johnston General Manager More 

CALDERDALE
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 6 December 2014

Haven't stayed at the Carlton George for 9 years but the service and comfort of the hotel is exactly the same. We stayed in a club room and enjoyed a complimentary wee dram while sat out on the balcony watching the hustle and bustle on the streets below. We dined in the restaurant choosing from the Xmas menu which was... More 

Helpful?
1 Thank caldervalleylass
DuncanJohnston, General Manager at Carlton George Hotel, responded to this review

Thanks Caldervalleylass, I'm delighted that my team looked after you so well. I do hope it will be a lot sooner than 9 years for your next visit! Regards Duncan Johnston General Manager More 

Nice, France
Level Contributor
41 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 4 December 2014

As others have said, the Carlton George's location is hard to beat. It's especially handy for those arriving at Queen Street Station, and for those using the airport shuttle, as it stops only steps away from the hotel. The staff are very helpful, and my room was good-sized and comfortable, with only two niggles: the lighting is oddly positioned and... More 

Helpful?
1 Thank theartgirl
DuncanJohnston, General Manager at Carlton George Hotel, responded to this review

Thank you for the review, We do have our Executive Lounge serving complimentary drinks each day, make sure oyu book an Executive or Club room next time. Regards Duncan Johnston General Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Based right in the heart of Glasgow, adjacent to Queen Street Station and Buchanan Street and with the airport bus service stopping right at our door, we are the perfect city centre base. We are four star rated, and each of our 64 bedrooms feature a complimentary Minibar and decanted spirits, multi channel LCD TV with Sky Sports 1, 2 and 3, desk, and bathroom with bath and power shower to ensure you have a comfortable and relaxing stay while you are with us. WiFi is free for the duration of your stay, and so are local phone calls. National calls are just 3p per minute. Located on the 7th floor of the hotel, Windows is Glasgow's only rooftop restaurant. Windows Restaurant serves delicious dishes created with local produce with menus changing to reflect what's in season. In fact, the food is only matched by the view over the rooftops of Glasgow! Breakfast is served in Windows in the morning, or can be delivered to your room. Guests can enjoy complimentary soft drinks, snacks and coffee throughout the day, and complimentary wine, beer and selected spirits each evening in the Executive Lounge located on the 7th floor. The lounge also features the Thomson Boardroom, ideal for meetings or private dining for up to 14 people. At the Carlton George Hotel we've worked hard to create a comfortable and informal setting where you can make yourself at home and relax, but still experience fantastic service. ... more   less 

Additional Information about Carlton George Hotel

Address: 44 West George Street, Glasgow G2 1DH, Scotland
Region: United Kingdom > Scotland > Glasgow
Price Range: $147 - $296 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Carlton George Hotel 4*
Number of rooms: 64
Reservation Options:
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Also Known As:
Carlton George Glasgow
Hotel Carlton George
Carlton George Hotel Glasgow, Scotland
Hotel Style:
#8 Business Hotel in Glasgow
#8 Luxury Hotel in Glasgow
#14 Romantic Hotel in Glasgow
#20 Family Hotel in Glasgow
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Questions & Answers

Here's what travellers have asked, with answers from Carlton George Hotel staff and other travellers.
16 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Chose an executive room - lounge and free mini bar are a real treat”
 of 5 bubbles CraigM256, 1 Dec 2016 | Read review
“Even numbers high floors”
 of 5 bubbles A7425RNlindag, 27 Nov 2016 | Read review
“Splurge for executive level”
 of 5 bubbles KangaTex, 11 Nov 2016 | Read review
“be fussy and make your requests”
 of 5 bubbles S1771FAannep, 25 Oct 2016 | Read review
“Pay extra for the executive room.”
 of 5 bubbles sandgrownun18, 20 Oct 2016 | Read review
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