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Hilton Glasgow Grosvenor Hotel

1,525 reviews
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Traveller (136)
Room & Suite (139)
Dining (46)
Overview
  • Excellent34%
  • Very good38%
  • Average16%
  • Poor7%
  • Terrible5%
Travellers talk about
“botanic gardens”(120 reviews)
“west end”(208 reviews)
“byres road”(118 reviews)
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4.0 Star Hotel
All hotel details
Offers from Hilton Glasgow Grosvenor Hotel
Special Offer: SAVE UP TO 25%
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,525)Write a Review
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524
542
230
107
74
Show reviews that mention
All reviewsbotanic gardenswest endbyres roadbovine restaurantgin barwaitrose car parkterrace bargreat western roadoran morhilton glasgowcity centresubway stationroad noisehaggisbars and restaurantsbreakfast was excellentreception staff
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21 - 25 of 1,477 reviews
Reviewed 8 December 2017

Fantastic hotel, very close to the west end and university. The staff team were really helpful when our luggage got lost in transit. Food and drink excellent, from the trendy BeGin bar with 82 gins to choose from (I'll never manage that!), to the comfy...More

Review collected in partnership with Hilton Hotels & Resorts
Thank owlbear2014
Reviewed 7 December 2017

The stay was as expected, room was quite clean. Slight issue with the shower but was promptly sorted out. Location is fantastic, just a short walk from Hillhead subway station. Heating was a bit weak, can be felt especially during my pre-winter visit.More

Thank Sylvester H
Response from NitinRamtri, General Manager at Hilton Glasgow Grosvenor HotelResponded 8 December 2017

Dear Sylvester H Thanks for your review of the Hilton Glasgow Grosvenor. It was great to hear that you enjoyed your stay with us, although I have highlighted your comments regarding the heating to our Maintenance Team. We always appreciate hearing what our guests have...More

Reviewed 7 December 2017

In the US, one gets used to Hilton being sometimes tired, soulless hotels. The Grosvenor could definitely do with a revamp to keep up with modern standards. The bathroom in particular was not particularly impressive. The absence of a minibar or even a fridge is...More

Thank MCMember
Response from NitinRamtri, General Manager at Hilton Glasgow Grosvenor HotelResponded 8 December 2017

Dear MCMember Thanks for your review of the Hilton Glasgow Grosvenor. It is always appreciated when we receive feedback from our guests and we thank you for taking the time to share your experience. We hope you choose to return to the Hilton Glasgow Grosvenor...More

Reviewed 3 December 2017

The staff were great but........ The heating made the room so hot, even with radiator turned off. The road noise was terrible even with windows closed. You could also hear all the indoor festivities. Have been here for two nights and am exhausted. This morning...More

Thank Teresa B
Response from NitinRamtri, General Manager at Hilton Glasgow Grosvenor HotelResponded 8 December 2017

Dear Teresa B Thank you for your review of the Hilton Glasgow Grosvenor. It is always lovely to receive feedback from our guests and we appreciate you taking the time to share your experience. Should we ever receive comments from our guests during their stay...More

Reviewed 3 December 2017

Nice enough hotel with very friendly and helpful staff. The disabled rooms aren’t ideal though (very high bed for example making it difficult for someone with limited upper body strength to pull themselves onto it from a chair, and a crazy steep ramp for the...More

Review collected in partnership with Hilton Hotels & Resorts
Thank LakesGuzzler
Response from NitinRamtri, General Manager at Hilton Glasgow Grosvenor HotelResponded 8 December 2017

Dear LakesGuzzler Thank you for your review of the Hilton Glasgow Grosvenor following your stay. It was disappointing to hear that on this occasion we did not fully meet the high standards you have come to expect from Hilton. It was particularly surprising to hear...More

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134567296
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$107 - US$261 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Luxury Hotel in Glasgow
#23 Business Hotel in Glasgow
#25 Romantic Hotel in Glasgow
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$107 - US$261 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Luxury Hotel in Glasgow
#23 Business Hotel in Glasgow
#25 Romantic Hotel in Glasgow
Room types
Suites, Non-Smoking Rooms
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Traveller (136)
Room & Suite (139)
Dining (46)
Pool & Beach (2)
Hotel & Grounds (163)
Bathroom (7)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Lizzyloo77
20 January 2018|
AnswerShow all 5 answers
Response from Craig M | Reviewed this property |
I think there is the usual tray charge of around £4
1
Vote
Martin F
25 June 2017|
AnswerShow all 7 answers
Response from Thomas T | Reviewed this property |
yes there are a number of hairdressers in byres road as has been already posted .I hope this helps you out..
0
Votes
FionaD1958
13 May 2017|
AnswerShow all 5 answers
Response from 775barryt | Reviewed this property |
There is parking at the hotel and there are two options. Option 1 is you can park out the front of the hotel between 18:00 on Saturday and 08:00 on Sunday for free. After that the council parking meters come into... More
1
Vote
Room Tips
"Didnt stay overnight, but heard good reports. Did’nt stay overnight, but heard good reports."
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"Front street rooms suffer from traffic noise and are more expensive."
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"Another hotel"
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"Rooms facing the Botanic Gardens will probably have a decent view."
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