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Hallmark Hotel Glasgow

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Hallmark Hotel Glasgow
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1,822 Reviews from our TripAdvisor Community

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Showing 1,782: English reviews
1 review
Reviewed yesterday NEW

As a voucher deal, myself and my partner spent a night here as we were visiting the Hydro for an event. The reception staff were very helpful, however the stay quickly declined. The food in the bar (the Brasserie was closed - only open at weekends apparently!) was dreadful. I ordered a Superfood salad, but when it turned up eventually,... More 

Helpful?
Thank Fiona B
South Lanarkshire, United Kingdom
1 review
Reviewed 3 days ago NEW

My husband booked this hotel for an overnight for my birthday. When we arrived at the hotel, I was very impressed from the outside. Reception staff were very helpful, and when we enquirer about where we could park our car, we were told across the road and would cost an additional 7.00 for 24 hours. Having paid over 200 pounds... More 

Helpful?
Thank aileendale2
Stourbridge
1 review
Reviewed 4 days ago NEW

I originally booked a 10 night stay at this hotel for a business trip, which I had to shorten to 5 because my client requested at short notice that I work from another part of the country. When I arrived at the hotel I informed the receptionist that I would probably need to check out early, only to be informed... More 

Helpful?
Thank chris_uk1982
Sheffield, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 days ago NEW via mobile

We approached reception over an hour early and very nervously as Travel Republic had charged me £115 for this room whilst on their own website they were asking for over £250! But there was no problem. We only arrived early as we had travelled up by train to Glasgow Central Station (10 minutes walk) and wanted to leave our bags... More 

Helpful?
1 Thank Mickie N
Level Contributor
65 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 6 days ago NEW via mobile

I stayed at the Hallmark for 5 weeks while my house was being re built following my neighbours' fire. The girls and guys on reception were great. So helpful and friendly. Breakfast was good, well organised and the staff were always courteous and efficient. The apartment I stayed in had a living area, dining area, kitchen and mezzanine bedroom; ideal... More 

Helpful?
1 Thank FinnieGlasgow
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 days ago NEW via mobile

Very friendly staff,good location.Found it very easy to drive to.One of the best breakfasts I have ever had in a hotel.Large rooms with a very comfortable bed.Glasgow is very busy and gets even busier towards Christmas.Try the deep fried Mars bar.

Helpful?
Thank Anne F
Northumberland National Park, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 week ago

Some recent reviews are critical and the hotel décor is tired, but that is down to the group managers who need to update areas. The staff in the hotel are excellent notably Irene, Eliza, and Erwin in the breakfast buffet. The tables are spotless and the food choice is kept stocked and is freshly prepared. We were regularly offered top-ups... More 

Helpful?
Thank possie1948
Management response:

Dear possie1948 I was delighted to read your very kind comments following your stay with us. We value the feedback that we receive from our guests and we are so pleased to read about our “Friendly professional staff” We have a great team here at the hotel, and I will be sure to share your comments with them. Please do... More 

Selby, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

My daughter and I stayed here for 2 nights and I do not know where the previous respondents stayed but my view of this hotel is very different. The room, a twin, was clean and well appointed. Bar meal was reasonable and breakfast was one of the best I have had in a while. Cereals, porridge and fruit salad and... More 

Helpful?
Thank David M
Management response:

Dear David M A huge thank you for your review and your positive comments, it is very much appreciated. I am delighted that you enjoyed such a great stay with your daughter. I am particularly pleased to read your comments about the polite and helpful nature of our team which was so apparent during your visit I do hope to... More 

Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago via mobile

I had a one night stay for business. The staff on reception were very friendly, as were all the staff in the hotel. However the bedrooms need updating, very old fashioned with a musty smell, the bed was large and comfy though. The car park needs to be sign posted better. The food menu in the bar was uninspiring so... More 

Helpful?
Thank Cloe S
Management response:

Dear Cloe S Thank you for your feedback, it is incredibly important to me and my team and we know we can only improve if we genuinely listen to what our guests are saying about us. Firstly I was pleased to read that you were happy with the service you received from our team. I will be sure to pass... More 

2 reviews
Reviewed 1 week ago via mobile

Up in Glasgow for the first time overnight prior to a training event. Check in efficient, bar totally adequate, showing BT Sport, room fine (although it did appear to be a disabled room - but OK nevertheless.) Breakfast very good & check out also efficient. No complaints.

Helpful?
Thank Steve N
Management response:

Dear Steve N Many thanks for taking the time to review your stay at the Hallmark Hotel Glasgow, and I was delighted to read that you had no complaints to speak of. Thank you again, and I hope that we'll be able to welcome you back the next time that you are visiting Glasgow. Kind Regards Craig Redburn Deputy General... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A few minutes walk from Glasgow Central Station this AA 4 star hotel offers quiet, spacious, air-conditioned rooms with free wi-fi, Sky Sports 1,2,3 and F1 in our rooms, leisure facilities and on-site parking. The "Waves" health and leisure club offers a 15 metre pool, steam room and fully equipped gymnasium. The Savannah Spa also offers 3 treatment rooms. Our bedrooms are quiet, spacious, modern, yet traditional and offer free Wi-Fi, 32 inch flat screen TVs with Freeview, ironing facilities, bathrobes, mini fridges, hairdryer and tea & coffee making facilities. The hotel has been accredited with a Silver award from Green Business Tourism. George Street, Argyll Arcade and the St Enoch Centre are all within a 10 minute walk, the SECC is a 15 minute walk and Scotland’s National Stadium at Hampden is 5 minutes away by car. Car parking is available at the hotel at a small cost. ... more   less 

Additional Information about Hallmark Hotel Glasgow

Address: 27 Washington Street, Glasgow G3 8AZ, Scotland (Formerly Menzies Glasgow Hotel)
Region: United Kingdom > Scotland > Glasgow > Anderston , City Centre
Price Range: $113 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hallmark Hotel Glasgow 4*
Number of rooms: 141
Reservation Options:
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Also Known As:
Best Western Glasgow
Menzies Hotel Glasgow
Hallmark Hotel Glasgow Scotland
Hotel Style:
#16 Romantic Hotel in Glasgow
#24 Luxury Hotel in Glasgow
#27 Business Hotel in Glasgow
#31 Family Hotel in Glasgow
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Questions & Answers

Here's what travellers have asked, with answers from Hallmark Hotel Glasgow staff and other travellers.
19 questions
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See all questions (19)

Questions? Get answers from Hallmark Hotel Glasgow staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Better hotels and cheaper options available.”
 of 5 bubbles aileendale2, 30 Nov 2016 | Read review
“We were on a high floor and faced The Clyde - remarkably quiet and sunny”
 of 5 bubbles possie1948, 25 Nov 2016 | Read review
“avoid the pool”
 of 5 bubbles Scottsman22, 31 Oct 2016 | Read review
“Avoid at all costs”
 of 5 bubbles soulmann01200, 25 Oct 2016 | Read review
“Save your money - look elsewhere”
 of 5 bubbles 560derekj, 18 Oct 2016 | Read review
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