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The Willow Guest House

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127 Reviews from our TripAdvisor Community

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Showing 113: English reviews
Reviewed 21 September 2016 via mobile

Seriously, have never seen such mould. Total lack of security, window and door easy to just get in. Staines everywhere. Never bothered with breakfast. Couldn't wait to leave in morning to get home and bath. Nasty place.

1Thank Sooh H
Belfast, United Kingdom
Reviewed 19 September 2016

Hard to get booked in Glasgow due to a tennis tournament, so unfortunately got a room here and it was way over-priced as if it was a better hotel. We found Daniel the receptionist pleasant and helpful, as were the breakfast ladies (and breakfast was OK). However the room we got was absolutely terrible - you could feel all the...

Edinburgh, Scotland, United Kingdom
Reviewed 13 September 2016

We booked last minute and thought we would just give it a go. If you have the car, be sure to ask about the visitor permits as it gives you a full days parking from 8am until 10am the next morning for £6. We were in the basement, which in itself was fine, once we finally found our room. The...

Thank littlemsd
Phoenix, Arizona
Reviewed 5 September 2016

We played hotel roulette and lost big time. All hotels in Glasgow were booked solid for some reason, so we ended up in this place. When we arrived we were greeted by a bunch of guys smoking on the front steps and had to maneuver through them to get to the front door. The young man at the front desk...

Thank travelergirl58
Irvine, United Kingdom
Reviewed 22 August 2016

Arrived after check in time to find a large queue and no-one at reception so waited for a short time and still no-one appeared to check guests in, next morning arrived for breakfast only to wait 15 mins before leaving as we weren't even asked if we would like tea/coffee while we waited. When we complained when checking out the...

1Thank stephenmcphillips
Edinburgh, United Kingdom
Reviewed 12 August 2016

So, I just left the hotel this morning and I can't say enough about what a terrible place this is. In my booking.com listing it mentions slippers which were not present. When I asked to use the hair dryer, the man at the desk went to look for it and said it had apparently been stolen/lifted. Not a big deal....

1Thank Amandalsfl
Annan, United Kingdom
Reviewed 12 August 2016

booked in a hurry for myself and 15 year old daughter.Read all the disturbing reviews when it was too late to cancel,Spent a sleepless night worrying about the place On arrival staff were friendly.Given a basement room which was large and light ,clean sheets comfy beds good en suit ,basic clean and quiet .Good breakfast.a good budjet hotel ,great location...

Thank Maggie L
Jasper, Canada
Reviewed 9 August 2016

The room i got was not near like the renovated ones in the web pictures and and contrary to the web comments the staff was not friendly at all. The room was old and unclean and I was charged a top price. When I requested a reduction due to my displeasure I was accused of blackmail.

1Thank Albert J
Aberdeen, United Kingdom
Reviewed 7 August 2016 via mobile

We booked here for the weekend, the room cost £195 for 2 nights, it's the worst hotel I have encountered. The room is dingy and smelly, mattress was well worn, playing tunes with the springs everyone we moved! The carpet is smelly and threadbare. Breakfast on the first morning was chaos with guests being served cornflakes and fry up at...

1Thank lulu2716
Northern Ireland, United Kingdom
Reviewed 23 July 2016 via mobile

Hard to get booked in Glasgow, so got a room here. I could not fault the lovely Daniel the receptionist, he was very pleasant and most helpful as was the lady at breakfast (which was fine). However the rooms were not only less than basic, but grotty worn furniture, shower grotty, dirty stained cushion on chair that should have been...

Thank Isymag

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  • Free Breakfast
  • Free Breakfast

Additional Information about The Willow Guest House

Address: 228 Renfrew Street, Glasgow G3 6TX, Scotland
Region: United Kingdom > Scotland > Glasgow > City Centre
Price Range: $57 - $354 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Willow Guest House 3*
Number of rooms: 39
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Also Known As:
Willow Hotel Glasgow
The Willow Guest House Glasgow, Scotland
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Questions & Answers

Here's what travellers have asked, with answers from The Willow Guest House staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not stay here”
 of 5 bubbles 417keithf, 25 Nov 2016 | Read review
“rooms at the front are very noisy”
 of 5 bubbles sotlandshoequeen, 14 Nov 2016 | Read review
“Take a packed lunch and have patience.”
 of 5 bubbles stephenmcphillips, 22 Aug 2016 | Read review
“Basement family room no 30”
 of 5 bubbles 606maggiel, 12 Aug 2016 | Read review
“This hotel does not have an elevator or lift. With heavy luggage it is a difficult trip to the 4th floor.”
 of 5 bubbles AlbertJ324, 8 Aug 2016 | Read review
5 of 5
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