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Macdonald Aviemore Hotel

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Aviemore PH22 1PN Scotland
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Traveller (440)
Room & Suite (95)
Dining (56)

About

#9 of 12 hotels in Aviemore
Location
Cleanliness
Service
Value
This is one of three 4-star hotels located within Macdonald Aviemore Resort situated at the very heart of the Cairngorms National Park in the Scottish Highlands. This hotel is most popular with families who enjoy the special family rooms featuring special bunk rooms giving kids their own space within their parents room - a popular option with all family members! You'll find everything you need and more within the wider resort - luxury brand shopping, a cinema, top-class restaurants, state-of-the-art Aviemore Activity Centre, family activities, swimming pool - and for golfers, the Spey Valley Championship Golf Course. Recently voted one of the best in Scotland, this course boasts some of the most breathtaking views in the world.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Skiing
Entertainment staff
Babysitting
Car park
Wifi
Pool / beach towels
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kids' meals
Evening entertainment
Fishing
Waterslide
Children's playground
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Facial treatments
Manicure
Massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Chapel / shrine
Gift shop
Non-smoking hotel
Shops
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Desk
Housekeeping
Room service
Safe
Telephone
Iron
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Languages Spoken
English, Spanish, German, Hungarian and 1 more
2139Reviews35Q+A100Room tips
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Popular mentions
Pam wrote a review 16 Oct
Aberdeen, United Kingdom5 contributions3 helpful votes
We stayed at the Aviemore Hotel last week with our two dogs. From start to finish we were welcomed by all the staff. The receptionist always had a smile on his face (even below his mask) and nothing was too much trouble The night reception was always welcoming even after long hours. We were impressed by the dining room manager welcoming us by name and bringing water bowls for our dogs. The room was large and breakfast had plenty of choice.
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Date of stay: October 2021
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lacd wrote a review Sep 2021
Edinburgh17 contributions6 helpful votes
+1
We visited for a weekend break at short notice. Switched from a Booking.com booking to direct with hotel and saved £20 per night, which was good. First impressions were that the hotel is a bit shabby. Reminds me of places I stayed for work 20 years ago, in style and quality. Lights in the car park and path to reception weren't working. Room was ok but shower room was very small and no pegs to hang your clothes while you're in there. No fridge, limited sockets (if you sleep on the left side of the bed you have nowhere to plug your phone in, the only place to plug the kettle in was on a bedside table, the put-up bed for a child was right below a useful double socket so that was out of action if they were in bed). We ate at Giovanni's one night and Aspects the next. Very slow service at Giovanni's. Waited at least 20 mins with dirty plates and had to ask for dessert menu twice. Aspects was better but no sign of a kids buffet that others had mentioned. Breakfast in the hotel was fine. Hot food, toast, cereal, fruit, pastries, juice etc. We very much enjoyed the pool and soft play. Take a £1 coin for lockers. Shame that the soft play cafe and the other play time are closed at the moment. The activity centre is the far side of the site from the Aviemore hotel so takes 5+ mins to walk over. For a hotel in the Cairngorms so close to lots of excellent cycling country e.g. Rothiemurchas the hotel is very lacking in facilities for cyclists. There are no secure bike stores. We were allowed to leave our bikes in a store room near reception - full of laundry trollies and discarded crockery and glassware. We had to borrow a broom from reception to sweep up all the broken glass. And there was nothing to lock bikes to. The other option we were given was a locked storage room in the conference centre 5 mins away but the reception is not manned 24 hours so we didn't want our bikes to be inaccessible. Also the route around the site is set up just for cars. A bit of work to make it cycle friendly would be most appreciated. Photos of "store room for bikes" (with broken glass), pool and soft play.
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Date of stay: September 2021Trip type: Travelled with family
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Colzo wrote a review Sep 2021
East Kilbride, United Kingdom40 contributions13 helpful votes
+1
Booked this hotel but changed to the Morlich. Checked in and was told we had been bumped down to the Aviemore Hotel as there was a conference on and they took priority. Really? Put into a family room on the first floor and it was disgusting. Carpet was filthy and different shades where it was worn, bed sheets dirty, the beds themselves were ripped and torn at the corners, the chair was all stained. Sagging bed. Complained and moved room. Management couldn’t care less. We were basically told that the conference took priority and they had to move us. No contact to let us know that this was happening. No apology. Didn’t even say sorry. One male manager (I forgot his name) did offer us a bottle of Prosecco. However in hindsight, they could have done more. The new room was much better although, was covered in flies. Couldn’t sleep at night for them buzzing around the room. On the plus side the staff were very friendly and attentive. The restaurant was excellent and the food delicious. Although a very limited menu. Breakfast was either a cooked breakfast or cereal. No meats, fish or selection of fresh fruit. The language from the conference in the restaurant did leave a lot to be desired though. This hotel does take bus tours so it was very very busy in reception and in the breakfast buffet. The hotel is generally very run down and desperately needs money spend on decorating and a deep clean. ***This is definitely not a 4* hotel and the MacDonald group should be ashamed of themselves.
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Date of stay: September 2021
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dorainn wrote a review Sep 2021
Scotland8 contributions10 helpful votes
My husband stayed in this hotel at the end of August, while the hotel appeared clean it was far from COVID compliant. Open self serve breakfast area and many residents not wearing masks in the communal areas. As a precaution took test on returning home and immediately tested positive on both lateral flow and subsequent PCR test - so track and trace aware. Wanted to add this to endorse the comments of the other people who had similar experiences.
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Date of stay: August 2021
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Response from Raf Grzemski , General Manager at Macdonald Aviemore Hotel
Responded 3 weeks ago
Dear dorainn, Thank you for taking the time to share your experience during your stay with us. We are extremely disappointed to hear that you felt our COVID safety measures weren’t as you would have expected. We’ve actually had lots of really positive feedback in terms of how well we’re doing and going above and beyond the current guidelines. It’s certainly not what we would expect or want our guests to feel during their stay with us. Our standard practice continues to include increased levels of deep cleaning before and after guests depart, reduced contact with guest rooms whilst the guest is staying with us, COVID signage throughout our resort, cleaning stations at multiple touch points and our staff all wearing face coverings (unless they are exempt, behind a screen or outdoors). We take our COVID standards very seriously and would like to reassure you of this. I will make a point of sharing your experience with our senior management team to ensure we are making each and every one of our guests feel safe and secure during their stay with us. We appreciate your taking the time to give us this feedback. Macdonald Aviemore Team
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Stuosman wrote a review Sep 2021
Burgess Hill, United Kingdom37 contributions21 helpful votes
We spent a week at the Macdonald Aviemore Hotel in August 2021 with two kids under 10. The Aviemore resort itself comprises of a number of hotels in addition to leisure and conference facilities. The swimming pool and the soft play area for kids is fantastic. There is a slide and a wave machine in the pool and our family visited various times and had a great time. The on site shop is fantastic and is huge for a hotel retail site. We ate in both Giovanni's and Aspects restaurant. Giovanni's Italian restaurant was excellent and would highly recommend. Aspects also had a children's buffet which was great. The adult food in the Aspect's restaurant is variable and could be greatly improved and I'm not sure we would choose to eat here on a return visit. In Aspects the service was also very slow at times. The interiors of the rooms and the hotels public areas were modern and clean. We stayed in a family room which had a modern interior and was comfortable. Having read some previous negative reviews on here before our trip we were quite worried about going but the hotel is good and we were happy with the resort when we arrived. Some of the hotel buildings are older and need updating and look quite unloved from the outside and I can understand why that would put people off. There were other improvements that could be made as well: Our room had a cracked bath and one (of the 2) TV's in or family room was faulty. Not sure why these have been left un-repaired and this shouldn't have been the case for the price we paid. Also a number of the free kids activities were cancelled during our stay - not great in the middle of the summer holidays and there was no public information given the this had happened. We just found out when we turned up. In addition, in our hotel the Spey burger restaurant was closed throughout and the bar didn't open on 2 nights during our stay. Overall we had a good time here and would recommend it for a stay but I do feel the price we paid for our dinner, bed and breakfast package was high for the standard of the hotel. I would return but I would only consider it a better price. The other hotels on site (the Morlich and the Highland) have had significantly more improvements to their public areas done so perhaps if the 'look' of a hotel is important to you I'd choose one of these properties over the Aviemore hotel.
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Date of stay: August 2021
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PRICE RANGE
US$114 - US$293 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
macdonald aviemore highland hotel aviemore
LOCATION
United KingdomScotlandScottish HighlandsAviemore and the CairngormsAviemore
NUMBER OF ROOMS
404
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Frequently Asked Questions about Macdonald Aviemore Hotel
Which popular attractions are close to Macdonald Aviemore Hotel?
Nearby attractions include Mr Simms Olde Sweet Shoppe (0.10 km) and Mountain Spirit (0.4 km).
What are some of the property amenities at Macdonald Aviemore Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Macdonald Aviemore Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Macdonald Aviemore Hotel?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Macdonald Aviemore Hotel?
Conveniently located restaurants include Subway, Mambos, and The Coffee Pot.
Are there opportunities to exercise at Macdonald Aviemore Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Macdonald Aviemore Hotel located near the city centre?
Yes, it is 1.0 km away from the centre of Aviemore.
Are any cleaning services offered at Macdonald Aviemore Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Macdonald Aviemore Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Macdonald Aviemore Hotel?
The staff speaks multiple languages, including English, Spanish, German, Polish, and Hungarian.
Are there any historical sites close to Macdonald Aviemore Hotel?
Many travellers enjoy visiting Aviemore Railway Station (0.8 km) and Aviemore Ring Cairn & Stone Circle (1.0 km).