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Muthu Royal Thurso Hotel

Traill Street, Thurso KW14 8EH Scotland
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (91)
Room & Suite (40)
Dining (5)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 14/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Muthu Royal Thurso Hotel
Updated 14/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#11 of 11 hotels in Thurso
Located in the centre of Thurso, one of the most northerly towns in Mainland Scotland, the Royal Hotel provides a perfect place for business or leisure breaks. There are 103 en-suite rooms, all offering wireless Internet access, Freeview TV and tea and coffee-making facilities. The hotel is close to the beach and guests wishing to visit the exquisite scenery of Orkney can take a short ferry journey to this captivating island. Further sightseeing opportunities can be found at John O’Groats, the Castle of Mey or Old St Peter’s Church. Guests arriving for business purposes can make use of our business centre services and conference rooms, all with Wi-Fi access.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour front desk
Bar / lounge
Breakfast buffet
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Room features
Flatscreen TV
Room types
Non-smoking rooms
Good to know
Centrally Located
232Reviews9Q+A51Room tips
Traveller rating
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  • 48
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  • 92
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Popular mentions
82denrob wrote a review Today
Whitley Bay, United Kingdom9 contributions2 helpful votes
Don’t go Needs up dating Terrible manager and unqualified staff, untrained Meal over cooked, chicken breast unable to cut or eat Waited from 8 till 9 for meal A group of ten given plate of food individually Staff carrying one plate at a time from kitchen Shower above bath with shower curtain on rail !
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Date of stay: September 2021Trip type: Travelled with friends
Denise wrote a review 25 Sep
1 contribution
Outdated! Poor staffing, unable to do their jobs. Manager unapproachable, not fit for the job. Totally not what is on the brochure, no rooms were as the photo selling this hotel, limited parking. Food poor, I sent mine back. Booked meal for 7:30 came at nine, in dribs and drabs, slow is the wrong word, staff carrying one plate at a time from kitchen to table! Food barely edible. Rooms as in the 1950 S Don’t go, don’t book, then you too will not be disappointed. Disgraceful hotel, staff and food. Manager , wrong word for this guy! Couldn’t tell truth if his life depended on it.
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Date of stay: September 2021Trip type: Travelled as a couple
Room Tip: Don’t go
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johnpw1 wrote a review 23 Sep
Bardwell, United Kingdom27 contributions13 helpful votes
Just stayed 3 nights in Thurso and had a really good time, wolfburn distillery was great, dunnet head worth a visit and the views and walking inland as well simply great. At the royal we had room 128, which was warm, clean and everything worked fine. The staff we encountered were polite and helpful, but there are some buts. The hotel is tired and needs money spent on it both short and long term investment to improve. Is it vfm atm yes but that’s because it’s prices are low. The breakfast team need some help from management, they need confidence being built up to chat to guests and some of the previous reviews are unkind/troll like.
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Date of stay: September 2021Trip type: Travelled with family
Fiona W wrote a review 21 Sep
1 contribution
Meals were lovely had a pleasant stay in Thurso. Couldn't use the lifts when we had heavy cases and had to carry them up the stairs. I was shocked to find a brand new big bar of natural soap just opened cost me £5 which was left lying on the shower tray was stolen or binned when the cleaners were in and replaced it with their own mini hotel soap. Wasn't theirs and should not have touched anything not belonging to them. Room was clean and tidy. Hotel is central to shops and near the ferry port.
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Date of stay: August 2021Trip type: Travelled with family
Mike W wrote a review 21 Sep
5 contributions3 helpful votes
I only stayed for one night thankfully. The hotel looks like it has been taken over at some point in time and the previous owners have won awards for the standard of the hotel. You can see where the awards once hung on the front wall by the front of the hotel, It looks like no money has been spent on it since. The whole place needs a complete refit and update. It is musty, smelly and uninviting. The room descriptions we inaccurate too. On checking out - none of us were asked how our stay was - for fear of what feedback we might give! At breakfast, the chef refused to cook poached eggs because he didn't want to. The waiting staff all look like they're from an Adams family movie! It is centrally located and this is the only plus point for the hotel. My advice is to avoid like the plague. I'll never be going back.
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Date of stay: September 2021
Sleep Quality
1 Helpful vote
US$69 - US$104 (Based on Average Rates for a Standard Room)
royal hotel, caithness hotel thurso, royal hotel thurso
Royal Hotel, Caithness
United KingdomScotlandScottish HighlandsCaithness and SutherlandThurso
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Frequently Asked Questions about Muthu Royal Thurso Hotel
Which popular attractions are close to Muthu Royal Thurso Hotel?
Nearby attractions include Lindsey Gallacher (0.3 km), Old St Peter's Church (0.4 km), and Top Joes (0.09 km).
What are some of the property amenities at Muthu Royal Thurso Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Muthu Royal Thurso Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Muthu Royal Thurso Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Muthu Royal Thurso Hotel?
Conveniently located restaurants include Bydand, Pride of Bengal Indian Restaurant and Takeaway, and Spice Tandoori.
Is Muthu Royal Thurso Hotel located near the city centre?
Yes, it is 0.4 km away from the centre of Thurso.
Are there any historical sites close to Muthu Royal Thurso Hotel?
Many travellers enjoy visiting Old St Peter's Church (0.4 km).