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Best Western Inverness Palace Hotel & Spa

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Traveller (395)
Room & Suite (260)
Traveller (395)
Room & Suite (260)
Dining (57)
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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About
  • Excellent43%
  • Very good34%
  • Average14%
  • Poor6%
  • Terrible3%
Certificate of Excellence
Best Western Inverness Palace Hotel & Spa located on the banks of Inverness opposite Inverness Castle. It is just a few minutes walk to the town centre. Discover a warm and friendly welcome at the stylish and contemporary hotel. Accommodation is offered over 2 period properties and modern refurbished cottage. Choose from Classic rooms to period River & Castle View rooms with a lovely view towards the Castle. Choose from dining in Brassiere, Bar or the Lounge where you can sit back and relax with a Matthew Algie freshly ground coffee and surf the web for free. Visit the Leisure Club with 50 foot swimming pool, sauna, Jacuzzi, steam room. You will enjoy a relaxing break in stylish surroundings here is a brief summary: Inverness City Centre location : Free Wifi : Car Parking : Leisure Club with 50 foot Swimming pool : Fitness Suite: Matthew Algie Coffee : Sleeping Beauty Spa.
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Property amenities
Pool
Pets Allowed ( Dog / Pet Friendly )
Free High Speed Internet (WiFi)
Wheelchair Access
Restaurant
Spa
Public Wifi
Dry Cleaning
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Room features
Non-Smoking Rooms
Family Rooms
Good to know
HOTEL STYLE
Great View
Safe
HOTEL CLASS
Location
Full view
100Great for walkers
Grade: 100 out of 100
187Restaurantswithin 0.5 km
57Attractionswithin 0.5 km
Reviews (1,679)
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1,566 results
Traveller rating
693
531
215
91
36
Traveller type
Time of year
LanguageEnglish
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693
531
215
91
36
Show reviews that mention
All reviews the river valet service starbucks coffee steam room swimming pool leisure facilities coach parties car park leisure club a river view room lovely hotel bay window restaurant staff an upgrade city centre huge bed booked this hotel
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1 - 5 of 1,566 reviews
Reviewed 4 days ago via mobile

Stayed here for 3 nights for business in early November The hotel room was ideal with plenty of space and comfort The staff were polite and helpful and the facilities were top end Meals were a bit on the high priced side but the quality...More

Thank Philip J
Response from Sara F, front desk at Best Western Inverness Palace Hotel & SpaResponded 3 days ago

Hi Phillip, Thank you for taking the time the write your review. We are so happy to hear that you enjoyed your stay with us for business. We are glad you enjoyed our facilities and found our team to be polite and helpful as well...More

Reviewed 4 days ago via mobile

Beautiful hotel. Staff all helpful and friendly. Our river view room was modern and the view of the castle was perfect. The best thing about this hotel is the breakfast!! So much choice and lots to tempt. We will definitely be returning....More

Thank Fiona W
Response from Sara F, Front Desk at Best Western Inverness Palace Hotel & SpaResponded 3 days ago

Hi Fiona, Thank you for taking the time to write your review. We are so happy to hear you enjoyed your stay with us especially our breakfast! Thank you for your kind comments on our friendly team. We hope enjoyed your time in Inverness and...More

Reviewed 6 days ago via mobile

I'll start by saying the location is convenient to restaurants & sightseeing. The front desk staff is friendly and helpful. The lobby area is beautiful, but the guest rooms do not match the opulence of the lobby. Our room was pretty basic, a little surprising...More

Thank 652lindsays
Response from Rec E, Front Desk at Best Western Inverness Palace Hotel & SpaResponded 4 days ago

HI Lindsay, Thank you so much for taking the time to write your review. We are very happy to hear that you enjoyed our great location and found our front desk staff friendly and helpful. You will be pleased to hear that we have exciting...More

Reviewed 1 week ago

Great location, great service, comfortable bed and breakfast choices were diverse, but really bad internet service. I'm not sure if I would stay at this location again knowing this issue, I would probably look elsewhere. Which is to bad because everything else was great, but...More

Review collected in partnership with Best Western
Thank Red1020
Response from Aimee A, Revenue Management Assistant at Best Western Inverness Palace Hotel & SpaResponded 6 days ago

Thank you so much for taking the time to write your review, Red1020! I'm very pleased to hear that you enjoyed so many aspect of your stay. I'm sorry to hear that the WiFi was such an issue for you during your stay. We have...More

Reviewed 1 week ago

Best Western is definitely one of the best hotels to stay in Inverness, its biggest plus point being the location - along River Ness, opposite Inverness Castle. Staying here, you can enjoy a lovely stroll on Ness walk, or cross the bridge to reach city...More

Thank Anuya_03
Response from Aimee A, Revenue Management Assistant at Best Western Inverness Palace Hotel & SpaResponded 6 days ago

Thank you so much for your review, Anuya_03! I'm so pleased to hear that you enjoyed your stay, we're very lucky to be in such a wonderful location. I hope that we can welcome you back. Kind regards, Aimee

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Questions & Answers
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JimR2172
28 June 2018|
Answer
Response from Aimee A | Property representative |
Hi Jim, Thank you for your question. We are dog friendly, however there is a charge of £15 per dog per night with a maximum of 2 dogs in 1 room. I hope this helps! :) Kindest regards, Aimee
0
Votes
Susie G
29 January 2018|
AnswerShow all 3 answers
Response from Aimee A | Property representative |
Hi Susie, Yes we do have disabled/accessible rooms with showers. If you have any other questions please don't hesitate to ask. Kindest regards, Aimee
0
Votes
gkullis
12 December 2017|
AnswerShow all 3 answers
Response from Aimee A | Property representative |
Hi Gkullis, I'm sorry, TripAdvisor won't let me attach the link or document with the price list. If you search Google for Sleeping Beauty Salon Inverness. When you're on their website select Inverness Palace Hotel and... More
1
Vote
Room Tips
"Ask for a room with view of river and castle"
RichardU263
1 week ago
Read review
"River view a must if travelling for leisure"
afterry
1 week ago
Read review
"4th floor is quietest cause no rooms upstairs. Hotel and staff are lgbt friendly."
Parkside333
8 Oct 2018
Read review
"Choose rooms facing the river."
818raviw
29 Sep 2018
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PRICE RANGE
US$82 - US$307 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western inverness palace hotel invernessbest western inverness palace hotel and spainverness best western
LOCATION
United KingdomScotlandInverness
NUMBER OF ROOMS
110
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