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Best Western Inverness Palace Hotel & Spa

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Traveller (371)
Room & Suite (253)
Dining (54)
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Overview
  • Excellent45%
  • Very good34%
  • Average14%
  • Poor5%
  • Terrible2%
Travellers talk about
“the river”(362 reviews)
“starbucks coffee”(19 reviews)
“valet service”(19 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,566)
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1,470 results
Traveller rating
657
499
199
84
31
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657
499
199
84
31
Show reviews that mention
All reviewsthe riverstarbucks coffeevalet servicesteam roomswimming poolleisure facilitiescoach partiescar parkleisure clublovely hotela river view roomrestaurant staffan upgradecity centrehuge bedbooked this hotelgreat room
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1 - 5 of 1,470 reviews
Reviewed 2 days ago

This was a great place to see Inverness from a walkers perspective. Everything we wanted to see could be easily walked to from here. The room was comfortable and clean and quite quiet. The hotel staff were accommodating and the breakfast in the morning was...More

Thank lovetime2vacation
Response from Della E, Revenue Management Assistant at Best Western Inverness Palace Hotel & SpaResponded yesterday

Thank you so much for your fantastic review, lovetime2vacation! It's great to hear that you were able to see everything that you wanted to see and that you found the hotel comfortable. I'm delighted that you were pleased with the breakfast selection and were pleased...More

Reviewed 3 days ago via mobile

This is a so called 3 star hotel. We were here for 2 nights in a pokey room, with a standard double bed, shower door that opened on it’s own. The reception area is very modern, making you think that everything is good, bar is...More

Thank 19phil50
Response from Della E, Revenue Management Assistant at Best Western Inverness Palace Hotel & SpaResponded 2 days ago

Thank you so much for taking the time to review your stay, 19phil50. I'm sorry that you were left feeling so disappointed with your bedroom and size of bed. I'm also sorry to hear that you found it a little to warm over your stay,...More

Reviewed 3 days ago

Lovely hotel facing Inverness castle and the river,clean and fairly modern . Very good and attentive staff.only had breakfast but was very good.the hotel is within ten minute walk from railway station,it's also very central for all amenities. Stayed for a week on business

1  Thank George H
Response from Della E, Revenue Management Assistant at Best Western Inverness Palace Hotel & SpaResponded 2 days ago

Thank you for your great feedback, George. I'm glad that you enjoyed your stay and were impressed with the team. We're very lucky to be in such a great location. I hope that we can look after you again soon. Kindest regards, Aimee

Reviewed 5 days ago via mobile

Very good location of the hotel near the city center. We arrived and got upgraded to a room with a view of the castle. Rooms are very spacious, clean, gigantic bed and good bathroom. One of my favorite of our ten days road trip. Great...More

1  Thank mckay_gunn
Response from Della E, Revenue Management Assistant at Best Western Inverness Palace Hotel & SpaResponded 2 days ago

Thank you so much for taking the time to write your review, mckay_gunn. It's so great to hear that you enjoyed your stay so much and were pleased with your bedroom! We're very lucky to have such a friendly, helpful team, they'll be happy to...More

Reviewed 6 days ago

We stayed at this hotel as part of a group - The location was excellent and our room was large, and had a newly fitted bathroom. The ground floor lounge and baralso newly renovated were very good.. Service in restaurant erratic due to volume of...More

Review collected in partnership with Best Western GB
Thank jdepsom
Response from Della E, Revenue Management Assistant at Best Western Inverness Palace Hotel & SpaResponded 5 days ago

Dear jdepsom, Thank you so much for taking the time to write your review. It's great to hear that you enjoyed your stay and were impressed with the team. I'm glad that you liked the new bar and lounge areas, we're very proud of the...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Room Service
Free High Speed Internet (WiFi)
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Sauna
Details
Price range
US$134 - US$488 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Romantic Hotel in Inverness
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$134 - US$488 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Romantic Hotel in Inverness
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (371)
Room & Suite (253)
Dining (54)
Pool & Beach (23)
Amenities (11)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Susie G
29 January 2018|
AnswerShow all 2 answers
Response from Della E | Property representative |
Hi Susie, Yes we do have disabled/accessible rooms with showers. If you have any other questions please don't hesitate to ask. Kindest regards, Aimee
0
Votes
gkullis
12 December 2017|
AnswerShow all 2 answers
Response from Della E | Property representative |
Hi Gkullis, I'm sorry, TripAdvisor won't let me attach the link or document with the price list. If you search Google for Sleeping Beauty Salon Inverness. When you're on their website select Inverness Palace Hotel and... More
1
Vote
Kiwi110610
12 December 2017|
AnswerShow all 2 answers
Response from Della E | Property representative |
Hi Kiki110610, Thank you for your question. We do have a few rooms where we can accommodate three people in separate beds. If you have any more questions please don't hesitate to get in touch :) Kindest regards, Aimee
0
Votes
Room Tips
"Ask for river view"
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"Do not stay unless you are guaranteed a new room."
Read review
"ask for a castle view room"
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"Hotel is ideally situated, if you want to wake up with stunning views ask for a room at the front"
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